muzzling the alligators
play

Muzzling the Alligators When you are up to your neck in alligators, - PowerPoint PPT Presentation

Sep 20, 2022 •460 likes •639 views

Muzzling the Alligators When you are up to your neck in alligators, it's hard to remember that the objective is to drain the swamp! Page 1 31/12/99 A Conflict of Advice There are plenty of people with ideas to improve quality, but

  1. Muzzling the Alligators When you are up to your neck in alligators, it's hard to remember that the objective is to drain the swamp! Page 1 31/12/99

  2. A Conflict of Advice There are plenty of people with ideas to improve quality, but experienced practitioners have their doubts! Page 2 31/12/99

  3. Following the Paper Trail Expense Lack of Support Optimism About for Design, Build Developer & Test Motivation The Infantry The Paper Approach Trail Page 3 31/12/99

  4. Developers' Problems Developers are short of time, budget or both Need to know : "What do I actually do ?" Page 4 31/12/99

  5. Eurotunnel's Problems Missing users New technology Unstable requirements The mythical "Package" Supplier quality approaches Geographical and linguistic diversity Old systems, non-standard architectures Page 5 31/12/99

  6. The Way Forward - Need for a framework - Eurotunnel's adoption of CASE*Method - Defined documents and programming standards - Help with procurement documentation & testing Page 6 31/12/99

  7. Standards and Templates STANDARDS MUST BE TECHNICALLY SOPHISTICATED, BUT CLEAR TEMPLATES EASE THE ADOPTION OF STANDARDS LIFE-CYCLE: RESISTANCE, IGNORANCE, GRUDGING ACCEPTANCE, ENTHUSIASM Page 7 31/12/99

  8. Procurement Services Eurotunnel tries Administration to use "Package" in hands of QA solutions group Procurement Needs policing as guidelines, draft ITTs well as support and contracts Page 8 31/12/99

  9. Communications Page 9 31/12/99

  10. Inspections and Audits Interventionist style Peer & QA reviews for documents i n s p i o n s Projects and suppliers are all audited Page 10 31/12/99

  11. Technical Expertise ● Adoption of new techniques ● Early development of tools & standards ● Central repository of knowledge Page 11 31/12/99

  12. Testing ET's own standards & courses use structural techniques & inspections Page 12 31/12/99

  13. � Change Control Both documents and software change frequently Version control is relatively easy - configuration control is more difficult Life-cycle: Chaotic Ordered Controlled Page 13 31/12/99

  14. The QA Role Page 14 31/12/99

  15. The First Steps Forward Don't try to do it all in one go Know your customers Find a framework Value = Benefit/(Cost*Risk) Highest value first Dare to be different! Page 15 31/12/99

  16. There is NO Magic Wand ● Improving Quality is Slow & Painful ● All Parties Must be Pragmatic ● Make Gradual Changes, Matched to the Corporate Culture ● Highest Benefit, Simplest First Page 16 31/12/99

More recommend