Miguel Pineda Connecting people’s passion to volunteerism!
BIG THANKS TO: The Confederated Tribes of the Umatilla Indian Reservation
WHO IS THIS GUY? ...AND WHY IS HE HERE?
I AM... THE VOLUNTEER AND OUTREACH COORDINATOR FOR HOMES FIRST IN LACEY, WA (WE HAVE DONE AFFORDABLE HOUSING FOR ALMOST 30 YEARS)
I AM... I AM A SECOND GENERATION MEXICAN-AMERICAN (CHICANO) I WAS EDUCATED AT THE EVERGREEN STATE COLLEGE (POLITICAL SCIENCE + ECONOMICS) I AM A PROFESSIONAL PHOTOGRAPHER & VIDEOGRAPHER PART BUSINESS OWNER OF OLYMPIA SALSA COMPANY I’VE BEEN A PROFESSIONAL TOURING MUSICIAN, STAGE ACTOR AND IMPROVISOR SINCE THE AGE OF 17 I LOVE AVIATION
GROUND RULES FOR TODAY’S WORKSHOP
GROUND RULES ● BE HONEST ● KNOW WHEN YOU NEED TO TAKE A BREAK ○ LISTEN MORE, TALK LESS (PASS THE MIC) ● (GUYS: NO MANSPLAINING)
GROUND RULES IF YOU FEEL UNCOMFORTABLE, CHALLENGE THAT TO THE BEST OF YOUR ABILITY. IT TAKES SOME PEOPLE A LITTLE BIT OF TIME TO GET TO THEIR POINT, SO GIVE THEM TIME TO SPEAK.
GROUND RULES BE ENGAGED participate in, take part in, join in, become involved in, go in for, partake in/of, occupy oneself with, throw oneself into, share in, play a part in, play a role in, be a participant in, be associated with, have a hand in, be a party to, enter into, undertake, embark on, set about, launch into
GROUND RULES THERE IS NO ONE WAY TO DO THINGS, THESE ARE JUST BEST PRACTICES THAT I HAVE EXPERIENCED ALONG MY JOURNEY
GROUND RULES I’M HERE TO LEARN FROM YOU ALL. I WANT THIS TO BE A DIALOGUE...
TODAY AGENDA: Date: 4/23/19 5:30pm-8:30pm
FIRST ACTIVITY FOR THE DAY | 1. TELL EVERYONE YOUR NAME & ORG. a. Everyone then says: b. “HI (INSERT NAME, IN UNISON)” 2. PRONOUN(S) 3. Why are you here? 4. What you hope to get out of this training? 5. What’s your FAVORITE FOOD?
FIRST ACTIVITY FOR THE DAY | PART 2 TELLING OUR COLLECTIVE STORIES a. YOU NEED PEN AND PAPER b. ONE PERSON STARTS WITH THE FIRST STORY c. USE STICKY NOTES TO REMEMBER THE KEYWORD FROM THE STORY AND WRITE IT DOWN. d. YOU CAN’T MOVE ON UNLESS YOU HAVE ANOTHER STORY THAT CONNECTS (Story Link)
FIRST ACTIVITY FOR THE DAY | PART 2 TELLING OUR COLLECTIVE STORIES EXAMPLE: 1ST PERSON: “ I HAVE 3 CATS ” 2ND PERSON: “I JUST SAW KATS THE MUSICAL” 3RD PERSON: “I LOVE COUNTRY MUSIC”
LET’S DO THIS!
Why Did we Do This Activity? No! It’s because you..
...NEED TO ACTIVATE THE CONNECTION!
“If nonprofit leaders want highly skilled volunteers to come and stay, they need to: ● expand their vision of volunteering by creating an experience that is meaningful. ● develops skills. ● demonstrates impact and taps into volunteers’ abilities and interests.” Stanford Social Innovation Review, 2009 ■
Remember Recruitment and Retention Go Hand in Hand!
Source: https://ssir.org/pdf/TheNewVolunteerWorkforce.pdf
Market Research: Tools https://www.google.com/nonprofits/
Market Research: Survey Says? They help your organization understand the needs of your community by getting it right from the source.
Market Research: How can I do my own? HERE IS A GIANT LIST
What is it Good For? Volunteer Impact! What information are you gathering to support the story of your volunteers work? ● Board Reports flourish with this kind of information ○ If you want love (i.e. $$$) tell your board the value ($$$) that your volunteers are bringing to your organization. ● Volunteer Labor is valued at:
https://bit.ly/2VcqjYi Source: INDEPENDANT SECTOR | DAN CARDINALI | PRESIDENT & CEO
WE ALL NEED VOLUNTEERS TO What do the ACCOMPLISH OUR MISSION IN numbers say? NONPROFIT LIFE.
WHAT ARE YOUR CURRENT PRACTICES?
How to join your event Please Take Out your ● Open a browser on any laptop, Phones.. tablet or smartphone Please Answer these Questions... ● Go to slido.com ● Enter the event code https://wall2.sli.do/e vent/vyqfhhkx #VolunteerArecool
NOW PLEASE SILENCE YOUR PHONES...PLEASE:)
Check out these stats...
31.3% of 55.7% of residents residents donate $25 or more to participate in local charity groups or organizations
WHY IS DATA SO IMPORTANT?
Pop. (2017) = 32,8549 people Estimated Giving X 55.7% Population of ------------------------- Walla-Walla 18,299.68 (People) @$25 or More (55.7% Donate $25+) Statistical Formula From previous page
HOW ARE YOU PLANNING TO GET VOLUNTEERS?
“One recent study revealed that 68% percent of people between the ages of 18 and 26 prefer to work for a company that provides professional volunteer opportunities”
85% percent of nonprofits with secular missions report that they do not have one partnership with a religious group.
DO THIS BEFORE YOU ASK FOR VOLUNTEERS HAVE YOU CLEARLY DEFINED THE TASK? HAS IT BEEN WRITTEN DOWN? IS THIS SOMETHING THAT IS DONE EVERY YEAR? WHAT DOES THEIR SUCCESS LOOK LIKE?
HOW DO YOU KEEP TRACK OF ALL THESE VOLUNTEERS?
Online Volunteer Management is Easy Like Sunday Morning.
Let’s Compare! Traditional Style Warm Body Recruitment: This is when you need a large number of volunteers for a short period and the qualifications to complete the task are minimal. Targeted Recruitment: Targeted campaigns require a carefully planned approach geared toward a small audience. Concentric Circles Recruitment: This type of recruitment requires you to identify and contact people who already are in direct or indirect contact with your organization. Rick Lynch and Steve McCurley, authors of "Essential Volunteer Management 1989
Traditional
LET'S GET “The most notable feature of volunteer DIGITAL! management software is the benefit of being able to attract and retain volunteers. Volunteer management solutions allow nonprofit organizations to easily create landing pages for volunteer opportunities. These opportunities can be shared across marketing platforms such as your nonprofit’s website, and social media accounts to increase visibility.”
Let’s Compare! 05/01/2017 Now-a-days: London, UK – A new international study by Email Marketing Unilever reveals that a third of consumers Social media marketing (33%) are now choosing to buy from brands they believe are doing social or Online volunteer management software environmental good. Video Recruitment Unilever Study https://blogs.volunteermatch.org/engagingvolunteers/2018/02/06/volunteering-trends-you-should-know-in-2018/
Let’s look at a few modern examples
HERE IS A BIG GIANT LIST THAT HELPS YOU COMPARE ALL THE SOFTWARE AND APPS TO HELP YOU MANAGE AND RECRUIT VOLUNTEERS SOURCE: https://www.g2.com/categories/volunteer-management
HOW DO YOU ONBOARD VOLUNTEERS?
HOW DO YOU SUPPORT YOUR TEAM OF VOLUNTEERS?
HOW DO YOU RETAIN YOUR VOLUNTEERS?
“Volunteer management practices are only part of the picture... In addition to adopting certain management practices… charities can provide a culture that is welcoming to volunteers, allocate sufficient resources to support them, and enlist volunteers in recruiting other volunteers. All of these practices help charities to achieve higher rates of retention.” Source: The Urban Institute, 2004, Exec Summary
Retention is an outcome, not an activity. You can identify tasks that lead to successful recruitment or supervision or recognition. But, there are no special techniques to "retain" volunteers. Be realistic in your expectations of duration and then o�er volunteers meaningful work in a welcoming environment. The payo� will be volunteers as committed as employees. https://www.energizeinc.com/art/volunteer-retention
“By treating volunteers as the valuable resource they are, nonprofits get more challenging work done, reap the benefit of more volunteer hours, and incur fewer costs associated with having to replace lost volunteers each year.” The New Volunteer Workforce By David Eisner, Robert T. Grimm Jr., Shannon Maynard, & Susannah Washburn
Rethinking Work Roles Assigning Appropriate Tasks Creating Bonding Experiences Supporting & Training Volunteers Use New Technology Develop Strategic Plans that include Volunteers These are things that keep your Volunteers invested in the work needed.
Steps #5 + #6 + #7 RECOGNITION MGMT / SUPERV. TRAIN TOGETHER
Steps #8 + #9 + #10 DO IT ALL AGAIN, BUT DO IT BETTER, FASTER, Measure STRONGER!
HERE IS AN EXAMPLE OF WHAT A CYCLE COULD LOOK LIKE... FIND THE TEAM ARE YOU HITTING REALIGN IF NEEDED YOUR GOALS? WHAT’S YOUR RECRUITMENT PLAN? DOES THE NEXT YEAR ARE YOU MAKING PEOPLE AWARE OF DO YOU NEED TO CHANGE START YOUR SEASON REQUIRE A SHIFT? \ BUILD YOUR MISSION? COURSE? PLAN FOR NEXT YEAR Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec ASSESS/MEASURE YOUR ORGANIZATION'S FILL THE ROSTER IMPACT DO YOU HAVE EVERYONE CAPTURE SUCCESSES \ WHAT DEVELOPMENT IS NEEDED? \ HOW DOES YOU NEED TO MEET YOUR YOUR TEAM WANT TO BE RECOGNIZED? GOALS?
WHAT HAPPENS WHEN...
Q & A
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