#MicroFocusCyberSummit
ZENworks Keynote Session Gil Cattelain Jason Blackett #MicroFocusCyberSummit
Business Challenges Our Products How We Solve Challenges Roadmap Solution and Vision Any Questions Secure Unified Endpoint Management – ZENworks
User challenges
Users today want to get their job done using any device – from any location at any time Any device From any location at any time Using corporate-owned devices and personal Often from unsecure and non-performant public devices (BYOD) WIFI that can be vulnerable to malicious attacks – viruses, malware, spyware etc. Using different operating systems, variety of apps – and they will get what they want! Exposed to physical threats – lost and stolen (Shadow IT) devices, removable devices etc. Mixing their data and tools from their Negligence and accidental risks on the road or at professional and personal lives home “Employee mobility leads to 30% better processes and 23% more productivity – and 100% more satisfied employees” – Is Mobility The Answer to Better Productivity , D. Newman, www.forbes.com 5
IT challenges and benefits
What does it mean to IT: Protect your organization Data, devices and access must be secured and you need to be able to prove it • 70 million smartphones are lost each year, with only 7% recovered Protect the business Intellectual Property of your organization • One laptop is stolen every 53 seconds Prevent damage to company image and reputation • 52% of devices are stolen from the office/workplace and 24% from conferences Prevent costly regulatory and data breach fines - ChannelProNetwork 7
What does it mean to IT: Increase user productivity Empower end-users to make the business more 2017 Top 5 Threats to IT Security successful 1.End Users Ensure users have the business tools they need to 2.Lack of Security Patching get their job done 3.Lack of Security Software and Hardware Make it easy for users to request access to services 4.Inadequate Backup and Planning to get work done 5.Stagnate – Inactive IT Staff Automate security as much as possible to prevent Shawn Pate, Senior Technical Advisor users from accidently leaking data WorkSmart (www.worksmart) 8
What does it mean to IT: End results Secure and empower the user while driving down costs Simplify the processes and tools you use, to keep make IT more effective and productive Align the backend business process to make IT strategic to the business Improve compliance and lower IT costs 9
What does IT need? A solution ... To Empower users through self-service To effectively Manage a variety of platforms Having Powerful and efficient application and resource deployment capability Unified Endpoint Management (UEM) To Secure both data and devices With Consistent management paradigm Having a Single Pane of glass While leveraging existing investments 10
Our solution… Enabling the digital workspace with ZENworks
ZENworks – Digital Workspace What is it? Why you need it? Benefits? Encompasses all of the Create a successful and Create a competitive edge technologies users need to do collaborative workforce Revenue growth their jobs Employee productivity Increased interaction Mobile devices IT productivity Enhanced employee engagement Laptops/desktops User satisfaction Better service Apps Retention of employees Increased compliance Company store Collaboration and access Control and risk Self- services Etc. Email Instant messaging File sharing etc. Today’s digital workspace is an always connected environment providing instant access to everything users need 12
Micro Focus ZENworks AUTOMATION USER SELF- CONFIG SERVICES Delivering the digital SINGLE PANE OF GLASS workspace with ZENworks COMPLIANCE Unified Endpoint Management SECURITY
ZENworks Overview – Roadmap
What is ZENworks? ZENworks provides a unified endpoint management solution for managing and securing all of your endpoint devices, in a contextual, user-centric fashion, leveraging the best capabilities of each platform, while maintaining an easy to learn and use management paradigm
What is Unified Endpoint Management? Unified Endpoint Management Endpoint Mobile Client Management Management Manages traditional Manages mobile devices: devices: • Windows • Windows • Linux • Manages iOS • Mac • • Android Traditional Clients • Mobile Devices Usually Agent Based Leverages native MDM • IoT Things platform capabilities Key Capabilities • OS Deployment Key Capabilities Key Capabilities • Software Delivery • Single pane of glass • Software delivery • Configuration • Single management paradigm, learn once • Device lock down Management • Superset of all 3 traditional tools Enterprise IoT Management • Resource • Inventory • Facilitates user self-service provisioning • Remote Mgmt • Secures devices Manages things that are based on enterprise • Resource and configuration deployment platforms Available capabilities dictated by Key Capabilities platform, agent may be optional • Inventory • Lockdown • Software delivery
Unified Endpoint Management Capabilities Configuration Management ZENworks Suite Asset Endpoint Security Management Reporting Disk Service Encryption Identity Any Device Mobile Desktop Workspace* Containers* Patch IT Service Management* Management* * Additional capabilities available as an add-on to the ZENworks Suite
ZENworks Evolution Secure Unified Secure Unified eDirectory Centric SOA Based Windows Cross platform Client Unified Endpoint Endpoint Endpoint Windows Management Management Management Management from Management Management Anywhere (ZENworks 10) (ZENworks 11) (ZENworks 2017) (ZENworks 1 – 7.0) We are here • Managed Windows 95/NT • Modern Internet friendly, • Support for managing • Single paradigm • Security View of the • Transition to cloud friendly – Windows XP service oriented Windows Vista+, Linux and management of Windows, Endpoint architecture architecture with web Macintosh Linux, Macintosh, iOS, based mgmt Android and ActiveSync • Built on NetWare / • Device risk analysis • Offered as a service and devices • Integrated Endpoint eDirectory foundation on-prem • Cross platform server, Security Management and • Deeper endpoint • Enable users via self- directory and database Full Disk Encryption • Started with simple protection infrastructure service and modernized application management end user interfaces and grew to full lifecycle • Integrated with Access and • Tightly integrated management Identity • Robust dashboarding and management platform for Configuration, Patch and reporting Asset Management
The value of ZENworks Unified Endpoint Management Empower users through self service and support the devices and applications they want to use to do their job Protect users, their devices and your data from misuse, accidental exposure, patch vulnerabilities and more Minimize administrator learning time and IT costs by having a single administration console and consistent workflows for securing and managing all of your Windows, Linux, Mac, iOS and Android Reduce the complexity of endpoint management software by utilizing one or fewer agent (client) per device Enjoy price breaks associated with owning multiple ZENworks products that grow with you as needed
ZENworks Configuration Management Purchasing Information ZENworks Configuration Management (ZCM) is available as either perpetual license + maintenance or as an annual subscription When purchased per-user, you can manage up to 5 mobile or traditional devices used by a given user with the single license When purchased per-device you must have a license for each device that you will manage, tiered pricing available for mobile vs traditional devices ZCM is also available as part of the ZENworks Suite and Micro Focus Open Workgroup Suite ZCM includes a 2-technician license entitlement for ZENworks Service Desk that could be used to implement all of the Self Service capabilities described 20
Summary Let ZENworks help you … Empower your end users to work the way they want Secure your data, devices and access to protect your IP and reputation while preventing costly fines Improve IT efficiency by simplifying how you manage and service end users and their devices 21
Call to Action – Check out our blogs => https://www.novell.com/communities/coolsolutions/ Visit our Support Forums => https://forums.novell.com/forum.php Attend our Community Webinars => https://www.microfocus.com/about/webinars/ Make feature recommendations via our Ideas Portal => https://ideas.microfocus.com/MFI Review our success stories => https://www.microfocus.com/resources/?type=success-story Check out Chalk Talks! Check out our Data Sheet!
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High-level capabilities of ZENworks that allow you seize the opportunity 27
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