Market Engagement Event 19 /09/2018 Recommissioning of Domestic - PowerPoint PPT Presentation

Market Engagement Event 19 /09/2018 Recommissioning of Domestic Abuse Refuges

Welcome • Welcome and Introductions • Purpose of this Market Engagement-Clarity around Proposals and Feedback from Providers • Housekeeping • Plan for the day • Networking Lunch 12.30

Agenda • 9.40am Overview of Needs and Supply -Refuge Accommodation in Lancashire • 10.15 am LCC Commissioning Objectives • 10.30 am Draft Outline Proposal • 11.00 am Procurement Process • 11.15 Comfort Break(10 minutes) • 11.30 am Group Discussion(s) /Q & A on Draft Proposal (linked to Consultation Document) • 12.30 Close and Lunch

Level of Need • Demand Data- Raw Numbers not indicative of need in Lancashire. Fragmented system-No national needs data available. • Existing data suggests unmet needs /increasing level of complex needs • Some data on level of refusals in Lancashire and reasons may be provided after this event.

Current Service Delivery-Data See Client Record Data Analysis Spreadsheet A couple of things to bear in mind: • Chorley/ S Ribble 2016/17 data is missing • Data includes use of MHCLG funded services.eg outreach, male victims eg Burnley/West Lancs. • Burnley figures include users of new refuge at Jane’s – Overall increase in numbers • Preston/Burnley increased capacity by splitting units a few years ago • Reliant on accurate recording by providers

Current Service Delivery-Key Facts/Trends Internal Migration Figures/Trends: • In 2017/18 227 out of 480 new service users (47.29%) were recorded as living within Lancashire 12 area before entry to service • Overall trend over 2015/16 -2017/18 is 49.69% • Areas of high demand within Lancashire (based on numbers actually entering services as opposed to levels of unmet need) include Burnley, West Lancs and Preston

Current Service Delivery-Key Facts/Trends Inward Migration from Outside Lancashire Figures/Trends: • In 2017/18 251 out of 480 new service users (52.91%) were from outside Lancashire 12 area • Overall trend over 2015/16 -2017/18 is 49.29% • 20% of all inward migration recorded was from Blackpool –across almost all refuges • Blackburn and Manchester also recorded high numbers

Current Service Delivery-Key Facts/Trends Throughput/Length of Stay: • Increased throughput in South/Central in 2017/18- shorter stays, particularly West Lancs • Reduced throughput in Burnley (taking into account overall expansion in capacity) • 39.46% stayed for less than 28 days in 2017/18( 43% longer term trend) • Most common length of stay is 29-90 days (27%) • Very few lengths of stay over 365 days

Current Service Delivery-Key Facts/Trends Household Composition: • In 2017/18 52.5% of people had children in household (longer term trend 53.9%) • Fylde, Wyre and Burnley had highest percentage of single person households • West Lancs/Pendle -highest % of families with children • In 2017/18 72% of all people with children had 1-2 children • 8 families had 5 or more children in 2017/18 -often in smallest refuges

Current Service Delivery-Key Facts/Trends Age: • Take up peaks at around age 28-33 in 2017/18 • Only 6 service users were aged 16-17 in 2017/18 • Small number of older service users 60 plus –mostly accommodated in Preston, Burnley or West Lancs Gender: • Exclusively female in refuges- Some males recorded in dispersed provision in Burnley and West Lancs

Current Service Delivery-Key Facts/Trends Disability: • Large increase in recorded levels in 2017/18 from 16.58% in 2016/17 to 34.58% in 2017/18 • Mostly due to significant increase in figures at Burnley. Linked to new refuge for complex needs? Transgender Status: • Slight increase recorded (2) –Issues around accessibility?

Current Service Delivery-Key Facts/Trends Ethnic Origin: • In 2017/18 71.82 % of service users were recorded as White British • Second largest groups recorded was Asian British Pakistani / Asian other at 13.15%-Burnley noticeably took majority • Low take up by BME community in other areas, particularly Preston.

Current Service Delivery-Key Facts/Trends MARAC Status: • In 2017/18 44.73% of all new service users recorded as meeting the threshold for MARAC at entry point • In 2016/17 figure was 37.38% • Increase in all areas except Lancaster and West Lancs • Largest single increase was in Burnley Care Leaver History: • 40 service users (8.87%) recorded as having a history of being in care-largest single increase in Burnley •

Supply of Refuge Accommodation in Lancashire • Current Supply- number of separate family//household units based on August 2018 provider survey • Mapping of Supply against Council of Europe Recommendations 2008-Based on number of separate family units • Geographical Mapping of Supply in Lancashire

Availability of Refuge Accommodation • Based on recent early discussions with landlords most of the current refuge accommodation will be available for open tendering • However there will be no requirement to use specific accommodation and providers may bring other accommodation they have identified

Commissioning Intentions • Please refer to printed copy provided- • Questions and Answers

Draft Proposal • Please refer to printed copy provided • Any clarifications required or immediate questions?

Part 2: Procurement Process • Procurement Rules • Contract • Key Dates • Evaluation Criteria • Do and Don‘t • TUPE • Simultaneous Competition • Consortia and Similar Arrangements • Documents to be Returned • Oracle ISupplier Portal

Procurement Rules • EU Directives (Public Sector Procurement Directive 2014/24/EU) • UK Legislation (Public Contracts Regulations 2015 SI 2015/102) • Local Authority Contract Standing Orders http://council.lancashire.gov.uk/ieListDocuments.aspx?CId=914&MId=2916&Ver=4&info =1&bcr=1 • Public Services (Social Value) Act 2012 http://www.lancashire.gov.uk/council/strategies-policies- plans/corporate/approved-social-value.aspx

Contract • The initial term of the contract will be 3 and can be extended by a maximum of 2 years

Key Dates Issue date 12/11/2018 Last date for Tenderers to submit clarifications TBC Tender Return Deadline 14/01/2019 Tender Evaluation 21/01/2019 Outcome notification 25/03/2019 Service Commences 17/06/2019 These dates are subject to change at the Authority's sole discretion. Any significant changes to the procurement timetable shall be notified to all Tenderers as soon as practicable. Changes to these dates will be notified to Tenderers via the means of the online discussions function within the e-Tendering system. Dates communicated to Tenderers via these means take precedent over the dates listed in the above table.

Evaluation Criteria The following will be detailed within the ‘Evaluation Criteria Selection and Award’ Tender Document Selection criteria • Pass/Fail • Selection – Business Standing, Financial Standing, Technical and Professional ability. – Demonstrate you meet minimum requirements Award Criteria • Most Economically Advantageous Tender – Includes 20% price and 80% quality evaluation. • Award Stage Questions – Demonstrate how you will deliver the requirements. – Social value question. • A cross-cutting panel of experts assess responses and give scores. • The scoring system used will be scores of 0-5.

Hints and tips – Do • Read the entire tender documentation. • Read all clarification responses - the system will allow Tenderers to resubmit their bids before the deadline. • Dedicate time to write your submission and use the expertise within your organisation, it is advisable to have someone else check through before submitting. • Address the exact requirements of the contract – specification, evaluation criteria and weighting. Cover the minimum requirements within each Award Criteria question as a minimum. • Give correct information in the format requested . (found in the Award Criteria Questionnaire) • Demonstrate skill and capacity. • Demonstrate your strengths and advantages. • Provide evidence. • Use the ‘ Documents to be returned ’ table within Section 2 of the ITT to check all documents are completed and submitted.

Hints and tips – Don’t • Miss deadlines – we cannot accept late submissions - start now. • Canvass Council staff – this could lead to exclusion of your bid. • Submit Alternative bids. An alternative bid is when a tender is submitted that includes an alternative way of delivering the service, if the submission does not align to the specification the bid may be rejected from the process. • Submit Conditional bids or Qualify bids. A conditional bid or qualified bid is when a condition or restriction is included in the submission.. • Assume , leave gaps or give ambiguous information – we can only assess the information or responses provided. • Promise what you can’t deliver – responses to Tender form part of the final contract. • Use generic and stock responses – show that you are addressing the contract requirements. • Insert marketing material. • Exceed the character counts provided- any information submitted which exceeds the character count will not be considered at evaluation stage.