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Making History with the Masses, Revisited History Unfolded and the Realities of Citizen History Elissa Frankle United States Holocaust Memorial Museum efrankle@ushmm.org @museums365 Three years ago And then we learned. Avsar Aras CC


  1. Making History with the Masses, Revisited History Unfolded and the Realities of Citizen History Elissa Frankle United States Holocaust Memorial Museum efrankle@ushmm.org @museums365

  2. Three years ago…

  3. And then we learned. Avsar Aras – CC BY-SA

  4. 4 staff, 6 months, $0.

  5. 4 staff, 6 months, $0.

  6. It’s not about us. Thehero – CC BY-SA

  7. Guiding principles.

  8. 1. Citizen history is a contract.

  9. 2. User experience and answering historical questions bear equal weight.

  10. CITIZEN HISTORY

  11. 3. Learn from your users at every stage of the process.

  12. 4. Make sure it’s real history.

  13. 5. More definition is better.

  14. 6. It takes just enough cooks.

  15. 6. It takes just enough cooks. Project lead Front-end Historian Educator developer Back-end Community Manager developer UX Designer

  16. 7. Make decisions together.

  17. 8. Simple (but not simplistic).

  18. 9. If you build it, will they come?

  19. newspapers.ushmm.org

  20. Make sure it’s real history.

  21. Citizen history is a contract.

  22. Learn from your users.

  23. User experience = historical answers

  24. Simple (but not simplistic).

  25. Simple (but not simplistic).

  26. Make decisions together.

  27. More definition is better. James Cridland – CC BY

  28. More definition is better. By Kit from Pittsburgh, CC BY via Wikimedia Commons

  29. More definition is better. Mr. Ducke Doviende (CC BY-SA) Kit from Pittsburgh, CC BY via Wikimedia Commons Found Animals Foundation, CC BY-SA

  30. It takes just enough cooks.

  31. If you build it, will they come?

  32. If you build it, will they come?

  33. A path forward. Andrew Curtis, CC BY-SA

  34. Citizen history as mainstream methodology.

  35. Citizen history as mainstream methodology starts with people. Define the question. Define the audience. Define the team. Define the partners.

  36. Citizen history as mainstream methodology. What is the question I want to answer?

  37. Citizen history as mainstream methodology. What could not be done without citizen historians?

  38. Citizen history as mainstream methodology. Who would benefit most from being involved in this process of discovery?

  39. Citizen history as mainstream methodology. Who are the people on staff with me or who I know who could serve the vital roles?

  40. Citizen history as mainstream methodology. How can I get to know my target audiences better? How can I reach them before, during, and after the building process?

  41. Citizen history as mainstream methodology. What is the platform best suited to: • the citizen participants? • the guiding question? • the chosen methodology?

  42. Citizen history as mainstream methodology. Who has already laid the groundwork with a similar project?

  43. Citizen history as mainstream methodology starts with people. Define the question. Define the audience. Define the team. Define the partners.

  44. Guiding principles cheat sheet. 1. Citizen history is a contract. 2. UX bears equal weight to historical questions. 3. Learn from your users at every stage. 4. Make sure it’s real history. 5. More definition is better. 6. It takes just enough cooks. 7. Make decisions together. 8. Simple (but not simplistic). 9. If you build it, will they come?

  45. Thank you! Elissa Frankle United States Holocaust Memorial Museum efrankle@ushmm.org @museums365 newspapers.ushmm.org

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