Magistrates Survey Results 19/02/2019 1 The Survey The Survey: - PowerPoint PPT Presentation

Magistrates Survey Results 19/02/2019 1

The Survey The Survey: • Issued in December 2017 • Closed in January 2018 • 2745 magistrates responded • The outputs from the survey are outlined in the following slides. The slides also provide an indication of the work currently underway to address issues raised. 19/02/2019 2

Summary of the results Positive Negative • 91% would recommend the role • Over 40% feel undervalued to a friend or a colleague • Over 50% have not had any IT • 80% have a strong feeling of training in the last 24 months satisfaction with their role • 33% feel the training has been • 79.89% intend to remain as inadequate to enable them to do magistrates for over 24 months the job (age profile) • Over 89% have a strong personal attachment to the role 19/02/2019 3

Results to Action – How will change be developed? Three working groups made up of Magistrates, advisory committee National Working Members, MA representatives Group Judicial Office and HMCTS will Develop change. The National Working Group will oversee that Change. Attraction to Morale and Recruitment the Retention Toolkit Magistracy 19/02/2019 4

Question One What was the main/primary driver for you in applying to become a Magistrate? Please select one option. Answer Choices Responses Making a difference/Giving something back to the local community 57.64% 1576 Intellectual challenge 5.30% 145 Sense of duty or responsibility 11.34% 310 Self-development/learn new skills 2.23% 61 To get involved in a criminal justice/legal system 8.49% 232 Recognition/status as a JP 0.18% 5 Interesting alternative to main job or daily routine 6.55% 179 Effective use of my skills 5.60% 153 Career Development 0.18% 5 Being a part of a group 0.07% 2 Other (please specify) 2.41% 66 Answered 2734 Skipped 11 19/02/2019 5

Results to action The primary drivers identified in this question and those from questions four to seven (slides 11-14) have been considered when developing the attraction strategy to the magistracy. Through an understanding of what is likely to encourage and interest applicants, feedback on interview processes and available guidance we can increase the effectiveness of recruitment campaigns and the impact of any advertising materials and recruitment opportunities we develop. 19/02/2019 6

Question Two Answer Choices Responses Yes 91.06% 2484 No 8.94% 244 Answered 2728 Skipped 17 19/02/2019 7

Results to Actions • The result at question two is extremely positive, it reflects the extent to which current magistrates value the role they provide. • The result was shared with Bench Chairmen at the Magistrates Leadership Executive Annual Conference with the intention that we should build upon this positive outcome. 19/02/2019 8

Question Three Yes 20.14% 551 No 14.14% 387 Not applicable 65.72% 1798 Answered 2736 Skipped 9 19/02/2019 9

Results to Action This result raises a number of points: • It reflects the fact that we have an ageing magistracy and the number of retired magistrates for whom employer support is not an issue; • It highlights a need to raise the profile of the magistracy with employers and evidence the benefits that can be gained from employing staff who are also magistrates The skills learnt and used when sitting as a magistrate are valuable to employers, for example, decision making in difficult circumstances, communication skills and conflict management skills; The Working Group for attraction to and promotion of the Magistracy, are working with a number of employers to develop close links and seek feedback on such benefits. This will then be used as part of the attraction strategy. 19/02/2019 10

Question Four A colleague/friend/family member 51.10% 1391 At court 2.46% 67 When doing jury service 2.61% 71 Advertising (radio, press, bus, train) 13.19% 359 A voluntary organisation 1.21% 33 Another type of organisation or club 1.51% 41 Online 3.86% 105 Article in a magazine/newspaper 5.91% 161 Other (please specify) 18.15% 494 Answered 2722 Skipped 23 19/02/2019 11

Question Five Yes 15.60% 423 No (skip to question 8) 77.06% 2090 I don’t remember (skip to question 8) 7.34% 199 Answered 2712 Skipped 33 19/02/2019 12

Question Six Strongly agree 16.05% 100 Agree 37.56% 234 Neither agree nor disagree 11.24% 70 Disagree 3.05% 19 Strongly disagree 1.28% 8 Not applicable 30.82% 192 Answered 623 Skipped 2122 19/02/2019 13

Question Seven Strongly agree 15.32% 95 Agree 42.58% 264 Neither agree nor disagree 7.42% 46 Disagree 2.58% 16 Strongly disagree 0.16% 1 I do not remember/Not applicable 31.94% 198 Answered 620 Skipped 2125 19/02/2019 14

Question Eight Yes 39.27% 1043 No 58.40% 1551 Not applicable 2.33% 62 Answered 2656 Skipped 89 19/02/2019 15

Question Nine Strongly agree 6.58% 174 Agree 28.66% 758 Neither agree nor disagree 20.57% 544 Disagree 20.76% 549 Strongly disagree 12.67% 335 Not applicable 10.78% 285 Answered 2645 Skipped 100 19/02/2019 16

Question Ten Strongly agree 7.85% 208 Agree 42.47% 1125 Neither agree nor disagree 23.93% 634 Disagree 15.33% 406 Strongly disagree 4.87% 129 Not applicable 5.55% 147 Answered 2649 Skipped 96 19/02/2019 17

Results to Action The Results from Questions eight to 11 and 22-41 provide a clear benchmark regarding IT literacy across the magistracy. The results indicate that there is a reasonable level of IT literacy across the magistracy, however, it is apparent that the majority of those who responded felt that more support was needed on the use of IT with only 35% agreeing/strongly agreeing that training was sufficient. Digital Support Officers are now available and will provide digital support to magistrates. There will not be a digital support officer in every court house but all magistrates will have access to a DSO. There will also be refresher training for IT mentors. In addition, induction training for new magistrates has been amended to include an introduction to IT, including ROTA and Bench Solution 19/02/2019 18

Question eleven Strongly agree 15.16% 402 Agree 37.23% 987 Neither agree nor disagree 28.44% 754 Disagree 9.39% 249 Strongly disagree 4.90% 130 Not applicable 4.87% 129 Answered 2651 Skipped 94 19/02/2019 19

Results to Action • This slide has been shared with Bench Chairmen at the Magistrates Leadership Executive and it will likely be discussed at Regional Leadership Magistrate Group Meetings. 19/02/2019 20

Question Twelve Strongly agree 2.36% 54 Agree 9.98% 228 Neither agree nor disagree 3.77% 86 Disagree 2.45% 56 Strongly disagree 0.57% 13 Not applicable 80.87% 1847 Answered 2284 Skipped 461 19/02/2019 21

Question Thirteen Strongly agree 1.94% 44 Agree 9.39% 213 Neither agree nor disagree 4.32% 98 Disagree 2.56% 58 Strongly disagree 0.66% 15 Not applicable 81.14% 1841 Answered 2269 Skipped 476 19/02/2019 22

Results to Action HMCTS is working with the Magistrates Leadership Executive to agree a protocol regarding the level of support required by Bench Chairmen. Judicial Office Magistrates HR have provided Bench Chairmen with access to the Judicial Assistance Programme. 19/02/2019 23

Question Fourteen Do you plan on attending future training(s) to develop new skills (i.e.. Learning computer software) relevant to your role as a magistrate? Answer Choices Responses Strongly agree 30.34% 804 Agree 41.36% 1096 Neither agree nor disagree 15.70% 416 Disagree 3.96% 105 Strongly disagree 1.25% 33 Not applicable 7.40% 196 Answered 2650 Skipped 95 19/02/2019 24

Results to Action Ongoing development and training is a key aspect of the role of the magistracy and it is reassuring to note the intention of those who responded to continue with their development. All magistrates will be expected to carry out continuation training every two years. Judicial College continue to develop and offer alternative methods for the delivery of training 19/02/2019 25

Question Fifteen Contributing to the community/delivery of justice 83.88% 2232 Intellectual stimulation 42.31% 1126 Meet new people/expand social circle 3.46% 92 Comradeship and support from colleagues 11.24% 299 Gain new skills 9.66% 257 An opportunity to use existing skills 18.75% 499 Opportunity to make a difference 46.22% 1230 Serving the local community 37.69% 1003 The variety of work and duties as a magistrate 29.99% 798 Other (please specify) 2.07% 55 Answered 2661 Skipped 84 19/02/2019 26

Question sixteen Time commitment 1.34% 35 Delays and the amount of time spent waiting for court sittings or due to cancelled sittings 65.23% 1707 Too many sittings 0.76% 20 Difficult to obtain sufficient time from my employer do my duties as a magistrate 4.70% 123 The amount of IT training to be undertaken 2.03% 53 Lack of information about legislation and policy affecting magistrates 11.73% 307 Professionalisation of the magistracy 10.74% 281 Lack of training: Judicial decision making 10.47% 274 Lack of training: digitisation and IT skills (e.g. ejudiciary, Bench Solution and Rota) 23.31% 610 Lack of IT/technical expertise 9.97% 261 Feel undervalued 53.76% 1407 Other (please specify) 28.66% 750 Answered 2617 Skipped 128 19/02/2019 27