LTM SURVEY A peer based study commissioned by Aegis Identity Software, Inc. to identify key issues regarding the management of identities in HE institutions . . .
STUDY PURPOSE Gather peer based information to assess Key Drivers & Issues regarding the management of Identities & the implementation of IAM solutions within Institutions of Higher Learning STUDY METHODOLOGY Survey was conducted by an independent research firm 1,959 calls were made From November 11, 2014 to December 3, 2014 We had 100 respondents complete the survey. STUDY DATA SOURCES Phone interviews conducted with over 100 Senior HE IT Executives CIO/VP 13% 17% Directors/Administrators of IT Managers of IT 12% Support Specialist 35% IT Analyst 5% HR 18% RESEARCH METHODOLOGY
• Increasing Need for Automation • Solution Business Continuity & Sustainability - Is IAM a “Make” or “Buy” Decision • Technology Considerations – “Proprietary” vs. “Open” • “Cost” & Method of Procuring an IAM Solution • Proliferation, complexity of technologies requiring Identity Management Support • Vendor understanding of the HE environment IAM IMPLEMENTATION DRIVERS
Trends in 2014 Commercial- 50% Homegrown-16% • 1st generation systems being replaced No Solution- 39% • Homegrown solutions giving way to 0% 10% 20% 30% 40% 50% 60% commercial • IdM Implementations are expanding Forecast for 2015 Commercial System Homegrown being Total Existing being replaced replaced Being Replaced 2% 31% 9% Don’t Know Currently Plan to Implement No Plans Implementing 15% 23% 18% 44% IDM DEPLOYMENTS- 1ST GENERATION REPLACEMENTS & GROWTH PATTERNS
IT Help Desks spend lots of time resolving 80% of respondents considered Managing Workflow & redundant Identity & password reset issues Access as key reasons to adopt the technology. Very Often-11.76% Often- 13.73% Very Important- 45.20% Important- 35.70% Somewhat Often- 37.51% Some- 23.23% Somewhat Important- 16.47% Not Very Important- 2.63% 90% Very Often-11.76% 67.5% Often- 13.73% 45% Somewhat Often- 37.25% Some- 23.23% 22.5% Very Little- 13.73% 0% 0% 10% 20% 30% 40% Important- 80% Not Important- 20% COST MANAGEMENT & SYSTEM EFFICIENCY RESULT FROM IAM AUTOMATION
Confident- 65.15% • While many respondents felt homegrown solutions would deliver on business continuity and sustainability requirements, Not Confident- 35% were not confident with 34.85% their systems . . . 0% 17.5% 35% 52.5% 70% Very Confident- 31.82% Confident- 33.33% Somewhat Confident- 24.24% Somewhat Not Confident- 7.58% Not Confident- 3.03% BUSINESS CONTINUITY AND SUSTAINABILITY
Schools don’t want dependence on Vendor proprietary technology and desire more control through collaborative implementations or self implementation solutions . . . Vendor Installed- 6.67% Collaboration w/ Vendor- 60.95% Open Standards- 32.14% Open Source- 32.14% Propietary-25% Do-It-Yourself- 29.52% 70% 40% 52.5% 30% 35% 20% 17.5% 10% 0% 0% Vendor Installed- 6.67% Collab w/ Vendor- Do-It-Yourself- 29.52% Open Standards- Open Source- 32.14% Propietary- 25% 60.95% 32.14% INSTITUTIONS HAVE TECHNOLOGIES & IMPLEMENTATION CHOICES
• Respondents had clear expectations for solution costs • Expectations for procurement varied Not Sure- 22.66% Annual Price/User/Connection- 18.09% Annual Subscription Charge- 37.14% One-Time Perpetual License- 22.66% Estimated Cost of an IAM Solution Preference of a Vendor Software Procurement Model Less than $250K More than $250K Don't Know/Not Sure Not Sure- 22.66% Annual Price/User/Connection- 27% 18.09% 50% Annual Subscription Charge- 37.14% 23% One-Time Perpetual License- 22.66% 0% 9.5% 19% 28.5% 38% 47.5% EXPECTED IAM COSTS & PROCUREMENT OPTIONS
56% responded that they have requirements to control and manage access to protected/private information beyond the campus network. 60% • Multiple factors are at play 45% -The proliferation of BYOD -Use of On-line courses and web based 30% applications -The increasing need to interact with other 15% universities, students and the need to transfer PPI 0% Yes- 56.45% No- 43.55% REQUIREMENTS FOR FEDERATION ARE GROWING
Importance of vendor’s commitment in the Educational Market Important- 69.52% • Schools want vendors who are committed to this space and have domain knowledge . . . Not Important- 30.48% 0% 17.5% 35% 52.5% 70% 87.5% Very Important- 35.80% Important- 33.72% Somewhat Important- 22.86% Not Very Important- 3.81% Not Important- 3.81% HE INSTITUTIONS HAVE UNIQUE ISSUES
• The amount and pace of technological change putting increased requirements on Identity Management • “Open” technologies are providing development & implementation options • The “Make” vs. “Buy” decision entails risk assessment • Technology is causing management of identities beyond the campus walls • Vendor understanding of & commitment to the uniqueness of the HE environment is important • While Identity Management issues are more complex, solutions costs & institutional control are important SUMMARY AND KEY TAKEAWAYS
Questions? • The research commissioned by Aegis Identity Software included direct interviews of your peers as well as information from secondary resources. • Aegis Identity Software Inc. is located in Denver, CO. We are 100% focused on education and solving identity management issues for higher educational institutions • If your have further questions or interest in learning more about our Identity Management Solutions, please join us for our webinar which takes place on the 1 st Tuesday of each month
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