LLAMA Innovation Incubator Webinar Series Katy O’Neill, Associate Director, Loyola Notre Dame Library Influencing Organization Culture to Embrace Innovation
Five & Change Building Institutional Capacity to Innovate Smarter Katy O’Neill, Associate Director Loyola Notre Dame Library
At LNDL, it takes two… Independent academic library in Northwest Baltimore serving: Loyola University Maryland Notre Dame of Maryland University 6,100 FTE FY18 Acquisitions – 91% electronic 125,000 sf building renovated in 2008
Lessons Learned… PRACTICE #1 WHY ? FORMAT Get To A Shared Enables Shared Learning Brief Overview / Background YES! Encourages Collaboration Recommendation Tells a Clear Story of Impact Option Analysis including relevant three year data Pitch Ideas Facilitates Data Informed trends, user feedback, and Decision-Making with budget impact Creates Opportunities For All Proposed implementation One Page Levels of the Organization to plan including Engage Proposals communication approach and material drafts
PRACTICE #2 Lessons Learned… Regular meetings matter Foster Facilitates and documents decision-making for expedited action Collaboration Shared agenda creation and note taking facilitates engagement with Clear purpose eliminates redundancy Meetings Provides scheduled time for brainstorming and creative thinking in support of project management, outreach and innovation
PRACTICE #3 Lessons Learned… Champion career development with everyone you meet – you never know when they might work for you or you might work for them! Spot Potential Plan your next several talent moves in Invest in institutional capability building by growing talent from Others within to fill new and emerging roles Learn to assess candidate potential in the hiring process Be creative with student workers
PRACTICE #4 Lessons Learned… Use clear questions to create effective charge documents to increase productivity of task forces Ask Powerful Tap into the power of curiosity to learn more about users, staff, Questions partners, and yourself “If you had a magic wand, how would you….” Powerful questions create momentum for change
PRACTICE #5 Lessons Learned… Take care of you! Stay Grounded Make reward and recognition a part of day-to-day activities with Get to know your people and what matters to them Gratitude Provide opportunities for others to say “thanks” Including saying thanks to each other Celebrate with partners
BONUS Lessons Learned… PRACTICE! When in doubt, count to 10…FOR REAL! Practice active listening to understand the need behind the words Press Pause! and behavior you are observing Help each other to press pause You are human, you do NOT have all the answers It is OK to say, “I don’t know, let me get back to you.”
Contact Information Thank You Katy O’Neill, Associate Director Loyola Notre Dame Library mconeill@loyola.edu
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