Let’s Take the Time to Celebrate the Flex Program and You! July 2011 Marlene Miller, MSW, LCSW Associate Director
Center for Rural Health • Established in 1980, at The University of North Dakota (UND) School of Medicine and Health Sciences in Grand Forks, ND • One of the country’s most experienced state rural health offices • UND Center of Excellence in Research, Scholarship, and Creative Activity • Focus on: – Education, Training, an Resource Awareness – Community Development and Technical Assistance – Native American Health – Rural Health Workforce – Rural Health Research – Rural Health Policy – Program Evaluation • Web site: ruralhealth.und.edu
Let’s Take the Time to… • highlight the great work of Flex Coordinators across the country • celebrate the impact of the Flex program and its reach • acknowledge this fantastically flexible and meaningful program … it is a service to the nation
Why Take Time? EVALUATE FOCUS IMPLEMENT STRATEGIZE PLAN PRIORITIZE
What is the Flex Coordinator’s Role? Good with people Grants managers Build networks, foster Flexible relationships, Change Agent champion rural Life-long learners health Passionate Identify Convener/liaison strengths and Proactive between local, challenges state & national faced by your groups --- On top of change neutral position state’s rural health care Know our states providers Set goals to Partner build state and local Communicators capacity
Who does the Flex Program Touch? National State Local • Flex Monitoring • Hospital Assoc • CAHs Team • Other • Communities • ORHP Associations • Clinic (EMS, Nursing, • TASC • Long term care Medical, Health • NOSORH • EMS Finance, Public • NRHA • Economic dev. Health) • AHA • Schools • QIO • Federal • Our nation’s • Networks Legislators seniors • Surveyors • ONC • Every day • Academic fac. • EMS people! • State legislators
Flex is Where and When ? Flex created in 1997 CAH designation Support/sustain CAHs Rural Health Plans Financial Improvement EMS Quality improvement HIT Network development Health system development Evaluation New Models (FESC - Alaska, FCHIP- Montana) 2011 and beyond – Flex stands ready!
Who, What, Where, When, Why SO WHAT? 1. Network development galore! – Increased efficiencies – Shared knowledge – Retention – Improved systems of care – Quality of care improved – Patient safety – Saved time – Saved dollars
Flex Network Successes • Florida Flex Program partnered with EMS to establish statewide network of rural EMS provider organizations • Hawaii established Health Performance Improvement Network • Illinois’ ICAHN – central resource for all CAHs (shared policies, procedures, best practices); user groups and education • Michigan’s MICAH – growing rural health quality leaders! • Montana’s PIN – Medicare compliance, shared resources, clinical projects
Flex …SO WHAT? 2. Leadership Development Galore! - Shared knowledge - Shared tools and resources - Empowered leaders in rural health - Strategic approaches - Community-driven solutions - Improved performance
Flex Leadership Development - Alaska’s hospital to hospital mentoring program for CAH hospital staff and management - Idaho’s Community APGAR Questionnaire - Montana’s Flex Leadership Institute
Flex …SO WHAT? 3. Financial Improvement Galore! - Leveraged funding from other sources - Improved cost reporting - Improved reimbursement - Increased knowledge - Resource sharing - Policy changes
Flex Financial Impact - West Virginia’s on-site cost reporting review project - South Dakota’s work with the Helmsley Foundation (mobile simulator project) - Pennsylvania’s Lean project; partnership with Penn State College of Engineering (supply chain management, central scheduling, EHR implementation) - Arizona’s establishment of a state-funded CAH funding pool ($1.7M/year for CAHs)
Flex – That’s What! We take the time to Make a Difference every day! Thumbs up High Five Hats Off to you THANK YOU!
Mike Edwina Judy John Shellye Donna Helen Ronnie Mary Angie Sharla Pat Lucrecia Vance Cindy Jennifer Shawn Woody Matt Corinne Angie Rod Martin Melinda Debra/ Melissa Patricia Jane Mendal Stephanie Beth/ Kandi Joel George/ Mark Scott
For more information contact: Marlene Miller, MSW, LCSW Associate Director Program Director: Flex, SHIP, CATS/TruServe Center for Rural Health 501 North Columbia Road, Stop 9037 Grand Forks, ND 58202-9037 Phone: 701.777.3848 ruralhealth.und.edu
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