Lean Leadership Frank Hayden
Competitive advantage • No.1 selling small car in US • Lowest cost per seat mile • One platform - Air Force, Navy, STOVL • 50 year risk sharing partnership
Lean leadership • Safety • Value stream mapping • Process confirmation • Winning culture • High performance teamwork • Flawless launch • Supply chain optimisation
Lean leadership • Safety – first in our thinking. • Value stream mapping – customer flexibility through lead-time and variability reduction. • Process confirmation – all levels of management understand conditions on the shop floor. • Winning culture – employees engaged and willingly giving you their best contribution. • High performance teamwork – Design, Manufacturing, Quality, Purchasing, Finance. • Flawless launch – new products / technology / facilities. • Supply chain optimisation – make v buy / customer protection / unit cost.
Learning to Lead at Toyota Case study
Learning to Lead at Toyota • Case study summary – Many companies try to emulate Toyota’s vaunted production system (TPS), which uses simple real time experiments to continually improve operations. Yet few organisations garner the hoped-for successes Toyota consistently achieves: unmatched quality, reliability, and productivity; unparalleled cost reduction; sales and market share. To truly understand TPS, managers must live it. • Key learning points – No substitute for direct observation. – Changes structured as experiments. – Workers and managers experiment as frequently as possible. – Managers should coach, not fix.
Reading references Leadership module
Reading references • Trust in leadership – Shackleton’s Way, Morrell & Capparell. – Authentic, Neil Crofts. • Employee engagement – Zapp!, Byham & Cox. • High performance teamwork – The secret of a winning culture, Senn- Delaney. • Value stream mapping – Managing to learn, Shook. • Performance management – Learning to lead at Toyota, HBR. • Employee engagement – Southwest Airlines, HBR.
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