Leadership Workshop Dale MacPhee, General Manager, Waldorf Astoria - PowerPoint PPT Presentation

Leadership Workshop Dale MacPhee, General Manager, Waldorf Astoria Edinburgh – The Caledonian Valerie Lederer, Marketing Executive, Criton

Presentation Topics & Discussions ➢ Manager or Leader ➢ What Makes a Great Leader? ➢ Leadership Characteristics ➢ What Traits Matter Most ➢ Leadership Styles ➢ Developing Your Style ➢ Great Leadership Books ➢ Millennials and Leadership ➢ Leadership Survey ➢ Questions

Manager or Leader Manager Leader

Manager or Leader Manager Leader

Manager or Leader Leader Manager

Manager or Leader Leader Manager

Characteristics – Tribe Shepherd High Ranking Leaders Low Ranking Bosses ✓ Fair ➢ Secretive ✓ Knowledgeable ➢ Dictatorial ✓ Trusting ➢ Micro managers ✓ Risk Taker ➢ Order Takers ✓ Says Thank you ➢ Turf focused ✓ Capable ➢ Blamer ✓ Fun ➢ CYA mentality ✓ Negotiator ➢ Untrustworthy ✓ Confident ➢ Scared ✓ Patient ✓ Problem Solver It’s not so much what the Bad leaders DO that make them bad leaders, it’s often what they don’t do. They don’t trust, they don’t seek input, they don’t take risks, they don’t challenge authority.

Mattered Traits

7 Leadership Styles

Leadership Styles- Developing your style

Leadership Styles- Developing your style

Leadership Books to get you started Rupert Eales White

How are Millennials changing traditional Leadership?

Millennials are… ➢ Challenging the hierarchy ➢ Valuing transparency ➢ Seeking for inspiration

Millennials are… ➢ Hungry for success ➢ Willing to leave job ➢ Wanting to have fun

What does it take to become a Leader in the Tourism Industry?

Be confident

Be inspiring

Be a problem solver

Be a good listener

Be organised

Be resilient

Be passionate