Leadership Trish Mueller, SVP & CMO 8/5/14 An unusual career - PDF document

8/5/14 Leadership Trish Mueller, SVP & CMO 8/5/14 An unusual career path I never imagined I would be CMO at The Home Depot 1

8/5/14 Where Have I Been? What a RIDE it has been! It’s a journey… Company People Community Leading is a privilege & a responsibility 2

8/5/14 COMPANY LEADERSHIP Company: Industry Leader INTERCONNECTED RETAIL DISCIPLINED CAPITAL ALLOCATION PASSIONATE ABOUT CUSTOMER SERVICE #1 PRODUCT AUTHORITY A common vision supports effective leadership 3

8/5/14 The Home Depot Core Values… Leaders do not put themselves first 4

8/5/14 Focused on People I feel responsible for supporting and protecting the livelihoods of 397,000 Associates. Leadership: It’s a big responsibility LEADING PEOPLE 5

8/5/14 Harnessing Intellectual Horse Power Be brave: Hire people who are smarter than you! Guiding Teams Channel and direct the power of your team 6

8/5/14 Diversity & Unity Expect and positively reinforce teamwork The Power of Story Telling The 10% + 90% = 0% Rule Time spent telling people what you do   If you don’t do this 10% well…  This 90% = 0% Time spent doing “the work” You must invest time to explain what you do 7

8/5/14 Effective Communication Effective Story Telling What do they care about? What questions do they have? Are they open minded? What might they ask me? What’s in it for them? How will this effect their team? Who is in my corner? Are there any taboos I am breaking? Know your audience & be prepared 8

8/5/14 Consensus Building Spend time building win-win situations Political Acumen CEB; “Activating Disruptive Insights”; October 2013 Plan to spend MORE TIME story telling 9

8/5/14 The Power of Humor “Rule #6: Don’t take yourself so seriously!” Benjamin Zander Leading people isn’t always easy Conflict & Courage Don’t stand for unprofessional behavior 10

8/5/14 Development Your time & effort says: “I care about you” Leading through Change Break down barriers – virtual AND physical 11

8/5/14 COMMUNITY LEADERSHIP Giving Back Serving our community, humbly 12

8/5/14 Veteran’s Focus Serving our Veterans Servant Leadership theingirls.com Serving our community, humbly 13

8/5/14 Leadership Success Company People Community It begins and ends with people 14