King Faisal University Deanship of IT Strategic IT Plan 2011 – 2015 Dr. Mohammed S. Al-Zahrani, Dean of Information Technology Prepared & Presented by M. Shahul Hameed, MBA, M.Sc.IT, CMA, CIA, PMP, CGEIT, CISA, CISM, ITSM(ITIL), ISO27001LA, Head of Quality Management Office, Deanship of Information Technology Assisted by Ahmed Samir Morsy, BEng, PGSD CS, MCTS, MCT, MCSD, MCAD, MOS Assistant Head of Quality Management Office, Deanship of IT On the Tuesday, 17 th April 2012
Provides an overview of the strategic IT Plan and its Introduction structure to be in alignment with the KFU plan Outlines the University’s goals, objectives and Business Vision strategies that IT must support Describes the characteristics of the University’s future IT IT Vision environment and the guiding principles for achieving it An assessment of the current state of the University’s IT IT Today and the gaps between the current state and the IT vision Identifies the key directions to implement the University’s IT Strategy IT vision and strategies for the key initiatives needed Identifies and time-phases the initiatives into IT projects IT Roadmap
Outlines the University’s goals, objectives and strategies that IT must support Business Vision Describes the characteristics of the University’s future IT environment and the guiding IT Vision principles for achieving it An assessment of the current state of the University’s IT and the gaps between the IT Today current state and the IT vision Identifies the key directions to implement the University’s IT vision and strategies for IT Strategy the key initiatives needed Identifies and time-phases the initiatives into IT projects IT Roadmap
in Faith, Discipline, Knowledge, Research, Giving, and Going across the Globe ! Introduction
� TEAM: Together Everyone Achieves More * ‘ The hand of Allah is with the group ’ (Hadeeth) � Best Practices & Operational Excellence * both means and ends must satisfy the stated standards � Systems approach and Full integration * solid changes are done delicately and nicely! � Secure and accurate information available on demand * right information to the right hand at the right time � Customer Focused IT Service Management * Business relationship & Service catalogue * Responsiveness with Creativity & Integrity * Self Help tools and Online Request forms Introduction
From This To This ! * Data Rich * Information Rich * Good managers * Excellent Leaders * Reactive remediation * Proactive Avoidance * Vague presentations * Specific presentations looking for decisions with recommendations * IT driven * University Service Driven * Financial Data * Management information * Inconsistent project * Repeatable processes management 6 Introduction
The Structure and process of our Strategic IT Plan KFU Vision, Mission & Overarching Goals Broad statements of what the University hopes to achieve Strategic IT Plan Principles Provide overall guidance and focus Service Future IT Today Imperative State Strategies Description of Description of Description of Statement of major approaches used the current IT strategic the desired to achieve University & IT objectives environment services themes environment KFU Strategy & Operational Plan (2011-2013) has been received. IT Master plan is prepared, based on the IT strategy and roadmap, and is constantly reviewed and updated depending on other deanship’s needs.
Provides an overview of the strategic IT Plan and its structure to be in alignment Introduction with the KFU plan Describes the characteristics of the University’s future IT environment and the guiding IT Vision principles for achieving it An assessment of the current state of the University’s IT and the gaps between the IT Today current state and the IT vision Identifies the key directions to implement the University’s IT vision and strategies for IT Strategy the key initiatives needed Identifies and time-phases the initiatives into IT projects IT Roadmap
Business Vision
The Vision of KFU is to be among outstanding universities recognized for community engagement through excellence in education, research and leadership. The mission of KFU is to serve community through the following six goals with associated objectives: 1. Excellent Teaching and Learning 2. Relevant and Respected Research 3. Lifelong learning opportunities 4. Effective and efficient administration 5. Leadership service and development 6. Community engagement for mutual enrichment Business Vision
To achieve the Strategic Plan, it is critical to draw the connections between the goals and make annual plans beginning in Year 2011 (year 1), with creating the necessary infrastructure and organizational capabilities. Therefore, the following Strategic Projects weave through the six goals. 1. Planning Infrastructure 2. Learning Excellence 3. Community Engagement 4. Human Capital Development 5. NCAAA Accreditation 6. Lifelong Learning Business Vision
Owner DIT Resp. NCAAA std. Goals & Key Objectives Goal 1: To provide excellent education in a wide spectrum of academic disciplines VP for 1.1.5. Teaching, information and Delivery & 5 & 6 Development communications technologies and internet Support / Dean of IT access that are more than adequate, equitable and appropriately managed. VP for 1.2.1 Faculty members with skills for learner- Participate 4 Development focused teaching and assessment VP for 1.3.7. Access to IT and electronic information Delivery & 7 Development systems that is adequate and appropriately Support / Dean of IT managed. VP for 1.4.2. Systematic and accurate student Delivery & 5 Development record keeping and communications. Support / Dean of IT VP for Goal 2: To conduct scholarly and applied Participate 10 Research research that is respected and relevant Business Vision
Owner DIT Resp. NCAAA std. Goals & Key Objectives Goal 3: To create lifelong learning opportunities VP for Consultancy 3.1. Flexible and open learning opportunities 4, 5, 6, 8, Development are available to adult learners 9, 11 /Deanship of eLearning 3.2 Faculty members that actively model lifelong learning Goal 4: To demonstrate effective and efficient administration & upgraded facilities VP for 4.1.3. Necessary internal and external Participate 1, 2, 3 Development community support for leadership, organizational change and community engagement Dean of IT 4.2.5. Services from IT that positively Strategic 7 support organizational success alignment VP (HR) & VP 4.3. Human capital systems that provide Propose & 9 for sufficient numbers of appropriate faculty and Follow-up Development / Dean of IT staff members and ensure excellence. Business Vision
Owner DIT Resp. NCAAA std. Goals & Key Objectives VP for Support & 4.4. Efficient plans and effective quality 1, 2, 3 Development Establish QMO assurance mechanisms /DQAAA & within DIT DIT VP for Consultancy, 4.5. Internal and external communications 2, 7 Development Delivery and are effective and efficient /Dean of IT & Support of Deanship of QAAA reliable website & Email services VP for Goal 5: To provide exemplary community Participate 2, 11 Development leadership and develop future leaders President / Goal 6: To motivate university and Participate 1, 2, 11 Vice community engagement for mutual Presidents enrichment Business Vision
Provides an overview of the strategic IT Plan and its Introduction structure to be in alignment with the KFU plan Outlines the University’s goals, objectives and Business Vision strategies that IT must support An assessment of the current state of the University’s IT IT Today and the gaps between the current state and the IT vision Identifies the key directions to implement the University’s IT Strategy IT vision and strategies for the key initiatives needed Identifies and time-phases the initiatives into IT projects IT Roadmap
Vision of Deanship of Information Technology, KFU To be recognized and respected as one of the premier organization in the region providing leadership & enabling Drive Service Excellence Growth Operational Efficiency Organized Optimized Energized through IT Resources & Capabilities Organization, People Management Processes Knowledge Internal & External Relationship Technology Information Applications Infrastructure GOVERNANCE IT Vision
Provides an overview of the strategic IT Plan and its Introduction structure to be in alignment with the KFU plan Outlines the University’s goals, objectives and Business Vision strategies that IT must support Describes the characteristics of the University’s future IT IT Vision environment and the guiding principles for achieving it Identifies the key directions to implement the University’s IT Strategy IT vision and strategies for the key initiatives needed Identifies and time-phases the initiatives into IT projects IT Roadmap
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