Kerry Trapnell, CEO Learning Outcomes After attending this - PDF document

“Practical Use of Data in Your Hospital & Health System” Kerry Trapnell, CEO Learning Outcomes After attending this presentation, attendees will be able to: • Describe helpful data elements to track and support the day-to-day decisions in your healthcare facility • Recall outstanding needs and concerns for the future of data and AI in rural hospitals or facilities. 1

Importance of Data • Transparency – “Tells The Story” • Better Decision Making • More Questions • Fewer Surprises • Financial Stability • Accountability • Past, Present, Future Elbert’s Story 1 st CEO in over 30 years to report directly • to Board and not a management company • 2014-2018: Managed by AnMed Health in Anderson, SC • In those 5 years, EMH sucked dry… • High Outmigration • Decreased ER Visits & Admissions • No specialists • No new services 2

Emergency Room Visits 8000 7000 6000 5000 4000 3000 2000 1000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY 15 636 641 610 615 571 686 683 583 660 564 678 597 FY 16 618 622 582 611 555 622 602 502 645 608 672 547 FY 17 689 607 589 616 574 582 646 623 540 561 594 560 YTD 15 636 1277 1887 2502 3073 3759 4442 5025 5685 6249 6927 7524 YTD 16 618 1240 1822 2433 2988 3610 4212 4714 5359 5967 6639 7186 YTD 17 689 1296 1885 2501 3075 3657 4303 4926 5466 6027 6621 7181 This one tells the REAL story…. ER Visits 8800 8600 8400 8200 8000 7800 7600 7400 7200 7000 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 3

Inpatient Admissions 900 800 700 600 500 400 300 200 100 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY 15 44 68 62 55 56 96 91 85 61 49 45 64 FY 16 58 57 46 51 61 62 65 62 66 58 72 42 FY 17 53 63 50 63 42 57 69 43 67 41 58 40 YTD 15 44 112 174 229 285 381 472 557 618 667 712 776 YTD 16 58 115 161 212 273 335 400 462 528 586 658 700 YTD 17 53 116 166 229 271 328 397 440 507 548 606 646 This one tells the REAL story…. IP & Obs Admissions 1200 1000 800 600 400 200 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 # IP Admits # OBS Admits 4

What Data matters??? Where Does It Come From??? • Patient Satisfaction • HCAHPS Vendor – Multiple areas to track/trend – Press Ganey • Census • Electronic Health Records – IP, OBS, Swingbed – CPSI • Financials • Manual Spreadsheets – Net Revenue – Stats, Financial Reports – Bottom Line • Consultants • Cash Collections – Medicaid, Outmigration, Self – A/R, Denials, Up Front, Clean Pay Collections, etc. Claims, etc. • Outmigration – Learn from other Hospitals • PFS Department/Billing Co. • Medicaid %, Charity Care % – HRG Weekly/Monthly Reports – Cost Report Payback, 340b, etc. 5

Summary ➢ What matters to YOU? Find the Data! ➢ How will your Data tell your hospital’s story? ➢ Partner with HTH Vendors ➢ Use your Data to make a Positive Impact in your community and state! Learning Outcomes After attending this presentation, attendees will be able to: • Describe helpful data elements to track and support the day-to-day decisions in your healthcare facility • Recall outstanding needs and concerns for the future of data and AI in rural hospitals or facilities. 6

Contact Info Kerry Trapnell, CEO Phone: 706-213-2536 Email: ktrapnell@emhcare.net 7