Katherine Collier, Vice President National Data Integrity Sobeys Inc. Presented by: Presented by:
Overview of Sobeys Inc. • Sobeys operates over 1,300 corporate & franchised stores in 10 provinces, serving over 800 communities across Canada. Sobeys employs more than 31,000 employees at Sobeys with another 45,000 • employees in franchised stores. • 500 ‐ 1,000 new product listings a week 23,000 vendors • • Approximately 200,000 Invoices per week • Systems – Currently using common master data from GS1 in SAP across 3 regions and it is on the roadmap to integrate Quebec to SAP within the next few years. Presented by: Presented by:
National Data Integrity Mission Statement � 100% data integrity in product set up and maintenance. � Benchmark is invoice paid on first pass and 100% scan efficiency. � Where scan efficiency is all bar coded or internally assigned PLU/NSC2's, Sobeys Inc's position is to not internally assign a PLU/NSC2 where bar codes already exist within the ECCNet product registry. Presented by:
Why data integrity is important to Sobeys? � Data Integrity has proven to be the critical difference with transformation projects and internal and external stakeholder satisfaction. Good Data Dependencies: • Perpetually Managed Inventory • Data Synchronization • ITrade/Fresh Replenishment • Vendor and Category • Nutritional/Deposit/Tax Management Score Information carding • Space Management/Planogram • Smart Retailing Functions • Customer Service Line • Business Warehouse/POS • Food Safety Line Analytics • Franchise Agreement • EDI/DSD 810 Presented by:
Consequences of inaccurate data • How does data integrity impact Sobeys’ current business processes? • Data Integrity impacts every area of our business processes. Major areas we monitor include: • Category Managers – accuracy rate for new listings • Invoice match rates • Invalid UPC’s on EDI transactions • Automated Warehouse – Weights and Dimension Verification • Missing/Invalid GTIN’s on shipping cases • Customer Service, including Shelf Tags Presented by: Presented by:
What did the Audit reveal? • The audit revealed some points of focus for Sobeys in the future. • Item Level – the importance of upc structure and accuracy. • Our need to monitor items removed from the Vendor files and subsequent removal from our files. • Case level – inconsistencies in our weights and dimensions. • The need to align our tie/high details. Presented by:
What does the future look like for Sobeys? • Electronic interface with GS1. Our future includes Data Synchronization for item lifecycle • inbound processes. • Improved communication with our vendors – new and old. ** In addition, Sobeys, in conjunction with the FCPC, has now identified a list of top vendors to begin meeting with over the next Fiscal Year. Presented by: Presented by:
• Detail best practices in place today: how has Sobeys aligned with ECCnet? • Sobeys Inc has long since been a supporter of ECCnet. We will continue today and in the future with projects like Master Data Simplification which will directly link our two systems . • Detail plan and timeline for alignment. • Sobeys has developed a detailed plan of both working with ECCnet and our suppliers to provide the most streamlined process within the business. • What does Sobeys expect from its trading partners? • Sobeys will focus on working with our trading partners to tighten our data bond. Communication is key. Presented by:
Recommendations for peers • Sobeys approach is driven by the Business, with a cross functional business investment from Store Operations, Merchandising and other National departments. • Sobeys has active Executive Sponsorship. • Sobeys has dedicated resources. • Sobeys as a business has realized the importance of Data Integrity. • Sobeys has invested in trading partner collaboration. With 3 regions currently on our SAP system, we are working on our internal systems and reaching out to our Trading Partners. Presented by:
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