Justice in a Multi-Cultural U.S.A. Glynis Ross - Munro Competency & Performance Solutions
Overview & Objectives Tampa Bay - A multicultural region What is culture? Why are we so unaware of it? Layers or strata of culture Culture in your profession, organization, and world What is cultural fluency? Paths of growth for the judicial community.
Our multicultural region Oslo, Norway 5509 Lynn Rd, Tampa, FL 33624 Skandinaviflorida.com duplicates Nobel banquet Sinulog, St. Paul Church, Tampa.
Multicultural Tampa Bay Tampa, FL 33619 1 Tropicana Drive Wat Mongkolratanaram Saint Petersburg, Florida 33705 5306 Palm River Road Tampa, FL 33619 Bayanihan Event Center 14301 Nine Eagles Drive Tampa Downtown Riverwalk event Tampa, FL 33626
We take culture for granted What Water? Hi Fish! how is the water?
Most can’t explain culture We can’t Others can’t either
Culture is.... • A learned, shared system of values. • A world-view, developed as a system for surviving. • A world of assumptions. “How we do things around here.” “How business is done here.” • What we talk about or don’t talk about, how words are used, and what they mean. • Culture can be national, regional, ethnic, linguistic, generational, gender, profession, (dis)ability, corporate.
The culture iceberg • What you can see or hear - obvious to the casual observer. How we look, dress, act. Art, traditions etc. • Unspoken but accessible . Social rules, core values to live, work, socialize. Social interaction. Facial expressions and eye contact. Language. Tempo of work. Beauty. • Subconscious. Deep, learned beliefs. What is good, right, desirable, and acceptable. What is bad, wrong, undesirable, and unacceptable.
The culture iceberg • What you can see or hear . • Unspoken but accessible . • Subconscious.
Professional Culture Compare judicial culture with other professional cultures: e.g. Social services Information Technology Some misunderstand judicial culture
Organizational culture Your organization has a culture: Cultural differences within your own profession
Variation in court cultures http://cdm16501.contentdm.oclc.org/cdm/ref/collection/ctadmin/id/986 Networked Communal High Low Solidarity Solidarity High High Sociability Sociability Autonomous Hierarchical Low High Solidarity Solidarity Low Low Sociability Sociability
Wider perspectives Universalist & Particularist cultures
Cultural Fluency • The other guy sees things differently • We tend to think that others share our assumptions. • Cultural fluency is a deep, persistent awareness of the many ways in which others have different world-views, beliefs and behaviors, attitudes, values, and practices. • Cultural fluency is a continual anticipation of differentness, and a constant readiness to accept differentness as different (not right or wrong).
The challenge? For justice to be done, in a world of differentness. For justice to be seen to be done, for a growing percentage of the population. For justice to be experienced as done. (Restoration of some sense of completeness etc.) In an ever-increasingly multi-cultural and diverse nation.
Thank you Glynis@c-psolutions.com 813-598-9184
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