June 8, 2013 Public Outreach Meeting Running Springs Water District (RSWD) 1
RSWD Overview • Locally Governed Independent Special District • Administrative Services, Fire & Emergency Medical, Water, Wastewater Collection & Treatment Approximately 3,000 customers served • $5 million combined annual operating budget • $2 million in reserves • 26 full ‐ time employees & 17 paid ‐ call firefighters • 2
RSWD Mission Statement The mission of the Running Springs Water District is to provide water, fire, emergency medical service, sewer, and other beneficial services to the community: The goal of the District shall be to do so with the highest level of integrity and ethical principles and in the most efficient and cost effective manner possible. 3
Service Area 4
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Historical Number of RSWD Employees 35 29 30 29.5 29.5 28.5 28.5 30 28 28 28 27 5.5 26 26 5.5 5.5 5.5 4 4 4 5.5 5.5 25 4 Number of Employees 3 3 3.5 3 3 3 3.5 3.5 3.5 3 3 3.5 3.5 4 20 7 7 7 7.5 7 7 6 6 6.5 6 6 5 15 5 5 5 5 5 5 4.5 4.5 4.5 4.5 4.5 4.5 10 5 9 9 9 9 9 9 9 9 9 9 9 9 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Fiscal Year Ending Fire Admin Water Collections Treatment 6
• Each Division Supervisor will go over their • Core Functions • Fiscal Year 2013/2014 Goals & Objectives 7
Administration Division • General Administration Board of Directors Administration • • Customer Service • Public Information & Outreach • Budget & Finance • Human Resources, Personnel & Risk Management Information Technology • 8
Administration Division Core Functions Fiscal Year 2013/2014 Goals & Objectives General Administration Administrative Costs (District-Wide) • Review & Update District Policies • Administrative Support to all Divisions • Develop & Maintain Short & Long Range Plans • Professional Services (Engineering & Financial • Obtain Funds to Support Plans Consultants, Legal Counsel) • Evaluate Outside Funding & Grant Options • Automated Data Processing (Payroll) • Public Notices • Copiers/Phone/Postage/Equipment Lease & Purchase • Insurance/Property Liability/Workers Comp • Computer Technical Support • Office Supplies & Materials/Furniture & Equipment • Printing & Publications • Memberships & Subscription • Office Utilities & Janitorial Service Legal Compliance Staffing Plans Manage Consultants Project Coordination Board of Directors Administration • Public Records Act Requests • Records Management/Retention Program • Board Meeting Administration • Implement & Enforce Board Policy • Form 700 Statements of Economic Interest • Recommend New Policies & Procedures • Maintain Resolutions, Ordinances & Minutes • Records Retention Implementation • Registrar of Voters/Board Election Coordination 9
Administration Division (continued) Core Functions Fiscal Year 2013/2014 Goals & Objectives Customer Service • Customer Relations • Continue to Improve Customer Service • Customer Correspondence • Evaluate Alternative Billing/Payment Methods • Customer Payments • Research Accounting & Billing Software • Billing • Cross Training Staff • Accounts Payable • Refine & Document all Administration Procedures • Accounts Receivable • Records Retention Implementation • Customer Account Analysis Public Outreach & Information • Provide Public Outreach Support to all Divisions • Fine Tune District Website • Design/Distribution of Public Outreach • Inform Customers on District Core Functions • Materials/District Newsletters • District Representation at Community Events Budget & Finance • Prepare Annual Budget • Improve Financial Reporting Capabilities • Annual Financial Audit • Continue to Explore Investment Options • Payroll Processing • Refine Budget & Investment Policies • Accounts Payable • Implement ADP Time & Attendance • Accounts Receivable • Recommend/Develop Policies & Procedures • Investment & Fund Balance Administration • Records Retention Implementation • Availability/Standby Charges to Tax Roll • Maintain General Ledger • Billing • Cash Management & Projections 10 • Financial Reporting & Analysis
Administration Division (continued) Core Functions Fiscal Year 2013/2014 Goals & Objectives Personnel & Risk Management • Human Resources • Continue to Administer Employee/Labor Relations & • Succession Planning Benefits • Benefits Administration • Records Retention Implementation • Medical Reimbursement Administration • Health/Life/Disability Insurance Admin. • Property & Liability Insurance Admin. • Workers Compensation Administration • CalPERS (Pension Administration) • Risk Management & Loss Control • Employee Recruitment & Retention • Employee Development, Orientation & Training • Employee & Labor Relations Information Technology • Administer Computer Support Services • Continue to Administer Support • Services/Liaison for Computer Technical Issues and Upgrades 11
Fire & Emergency Medical Services • 2 Stations • 600 – 800 alarms per year • $1.94 million annual operating budget 12
Fire Department Core Functions Fiscal Year 2013/2014 Goals & Objectives Fire Department • The protection of life & property within the • To reduce cost of maintaining the boundaries of the Fire District. programs of the Fire Department whenever possible. • The prevention of public losses by education, public awareness & an active • Maintain staffing numbers to meet the fire suppression & prevention program. needs of the community & to maintain the mission of the Fire Department. • Maintaining the safety & welfare of the Firefighters that work for the Fire • Reduction of job related injuries. Department. • Conduct 2 to 5 community functions such • The pre-planning of emergencies to as an Open House, Christmas Function, reduce losses in the event of a local Community Emergency Response Team disaster. (CERT) Meetings, Senior Blood Pressure Testing, etc. during the fiscal year. • To be an active participant in the Fire Service & with other emergency service agencies, to meet the needs of the public. • Maintaining a positive involvement within 13 the community by the Fire Department.
Fire Department (continued) Core Functions Fiscal Year 2013/2014 Goals & Objectives Ambulance Services • The protection of life & bodily harm by • Continue to pursue & support cost rendering aid to the sick & injured. recovery efforts to support the expenditures to maintain the Ambulance • Maintaining a highly efficient staff to Service. provide pre-hospital medical attention to the public we provide service to. • Continue to pursue cost cutting measures of medical emergency equipment & • Maintaining & using medical emergency supplies. equipment to serve the needs of the public. Vehicle & Equipment Maintenance • (2) KME Pumper Type 2 • Continue current vehicle & equipment • (1) BME Engine Type 3 maintenance schedule • (3) Ambulance • (1) Snow Cat • (1) Ford Squad • (2) Staff Vehicles • (1) Utility Truck • (1) Plow Truck 14
Water Division • Imported water (CLAWA) • Groundwater wells • 45 miles of water mains • 11 water storage tanks • 500 acre ‐ feet per year consumption • $1.57 million annual operating budget 15
Water Division Core Functions Fiscal Year 2013/2014 Goals & Objectives Operations & Maintenance • Manage safe & reliable water supplies • Improve safety & emergency response • Operation & Maintenance (O&M) of over 43 programs miles of water pipelines • Manage backflow prevention & cross • Manage security in the distribution system connection program for 60 devices • Public health protection • Access source & storage facilities to meet • Maintain a good relationship with customers & today’s standards employees • Reduce power for pumping costs • Operate efficiently & meet customer expectations • Technical advice & training of system operators • Day to day management of the system • Reporting to State & Local regulatory agencies Regulatory Compliance • Monitor State Health regulatory requirements • Continue monitoring updates & requirements • Monitor South Coast Air Quality Management from State & Local regulatory agencies to District (AQMD) requirements maintain compliance in the District • Monitor Certified Unified Program Agency (CUPA) requirements • Monitor disinfection, treatment, sampling & lab analysis • Update, revise & review safety practices & programs within the District 16
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