John John Gu Guscic scic Man Managing aging Dire Directo ctor, r, We Webj bjet et Limit Limited ed Page 1
spanning both consumer markets (through B2C) and global wholesale markets (through B2B) B2C TRAVEL B2B TRAVEL - WebBeds Online fulfillment of hotel bookings for Leading online consumer travel our travel industry partners brands Webjet WebBeds Global Coverage: • • Europe – Sunhotels; JacTravel Market leading OTA in Australia and New Zealand • MEA – Lots of Hotels (LOH); JacTravel • Americas – LOH; JacTravel Online Republic • • Asia – FIT Ruums; JacTravel Global coverage in online Rental Car hire and Motorhomes • Australasian leader in online Cruise
Ongoing growth of Webjet OTA business • Webjet OTA continues to demonstrate strong growth in both domestic and international flight bookings and Packages • Online Republic fully integrated Building global coverage of WebBeds B2B business • 3 key events during the year has helped develop a global footprint across all key markets ➢ Strategic sourcing partnership with Thomas Cook in August 2016 provides significant TTV and revenue growth opportunities from FY20 ➢ Entry strategy into the fast growing Asian market through the launch of FIT Ruums in November 2016 ➢ Transformational acquisition of JacTravel in July 2017 makes WebBeds the No. 2 global player and No. 2 player in the important European market Delivered record financial performance • Reported NPAT of $52.4 million (up 146.6%); NPAT from continuing operations of $33.1 million (up 58.0%) • Reported EBITDA of $69.9 million (up 90.7%); EBITDA from continuing operations of $51.0 million (up 40.3%) Page 3
Page 4
Mobile Apps 30 minute price guarantee Broad payment types Trusted brand Full range of flight options 24/7 customer service
1.5 % Webjet 11.3 % outperforming the Domestic Bookings (1) market by more Webjet Domestic Bookings than 6 times 3.7 % 20.7 % International Bookings (2) Webjet International Bookings Ongoing product improvements Enhanced understanding of Industry leading Increased ancillary Broadening of payment product sales for Low Cost types consumer purchasing merchandising driving increased behaviours and successful capabilities for airline Carriers migration to Cloud partners visitation and conversions Transition to agile Enhanced the booking Ongoing commitment to UX team investment development culture is change process/flow to delivering enhanced data driven decision delivering efficiency and making and customer remove friction points customer driven design rapid innovation to market. experience improvements Ability to deploy daily without impacting the customer experience Domestic Passenger numbers growth – 12 (1) Superior chat, messaging A dditional customer months to June 2017. Source: BITRE. and social engagement survey touchpoints to Short Term Resident Departures – 12 (2) services for our customers collect real-time feedback months to June 2017 Source Australian Bureau of Statistics Page 6
• We offer Car hire, travel insurance, • Dynamic holiday packages - • Exclusively contracted holiday motorhomes, cruise and hotel Webjet Packages allows packages. Separated out from accommodation customers to dynamically Webjet Packages during the year package flights, accommodation • Travel insurance and car hire continue to focus on Tour product offerings and car hire to best suit their to demonstrate strong TTV growth . • Substantial press advertising needs Continual split testing of messaging provides exposure for the Webjet and offer presentation in path to • Packages growth supported by brand, as well as direct marketing optimise attachment rate billboard and TV campaigns benefits for Exclusives • throughout the year Cruise operated through Online • FY17 - Exclusives TTV up 42%; Republic • Opaque pricing of Webjet bookings up 5% reflecting focus packages enables airlines to • Over 160,000 hotels worldwide. on higher value itinerary offerings distribute discounted fares without • FY17 - Insurance TTV up more than disrupting their own retail (flight 25%. Car hire TTV up more than only) pricing strategies 60%. Hotels TTV decreased 19.2% • FY17 - Packages TTV up 40%; in line with strategic decision to focus bookings up 38% year on year on flights and Packages and no longer actively promote stand alone B2C hotel offering Page 7
Webjet Booking Growth Webjet TTV Growth ‘000s $m 1,600 1,200 1,400 1,000 1,200 12-Year CAGR: 12-Year CAGR: 800 1,000 18% 25% 800 600 600 400 400 200 200 0 0 FY05 FY17 FY05 FY17 Webjet Revenue Growth Webjet Margin $m % of TTV 140 12.0% 120 10.0% 100 8.0% 12-Year CAGR: 12-Year 80 29% increase: 6.0% 60 3.3% pts 4.0% 40 2.0% 20 0 0.0% FY05 FY17 FY05 FY17 Page 8
Page 9
• • #1 online cruise agency in #1 global online motorhome • #2 car rental website in Australia and New Zealand rental agent. Australia and New Zealand. • Operating in 8 languages, • Contracts with all global • Awarded CLIA NZ cruise consumers can book agency of the year for 2 nd year suppliers and operates in 138 motorhome from any of over countries with websites in a row. 450 locations across 28 supported in 8 languages. • Providing the Webjet OTA countries. • From January 2017, car hire cruise offering since 2014. • Growth in foreign language through Webjet OTA now • Continued to grow but bookings provided provided by Online Republic. experienced challenging diversification away from Transition has gone smoothly weather events over March- domestic Australasian and performance exceeding April 2017 which impacted sales markets into northern expectations. for port departures ex hemisphere markets • FY17 - bookings growth of Queensland and NSW • FY17 - bookings growth of 31% • FY17 - Bookings growth 22% supressed as a result, with marginal growth of 3% Page 10
• Well positioned for growth as bookings continue to move online • Well positioned for ongoing bookings growth as B2C market continues to shift online and we continue to focus on improving visitations and conversions • Webjet OTA • Considerable growth opportunities from both domestic and international flight bookings - currently around 5% domestic flight market and less than 1% entire international flight market • Ancillary products also offer growth opportunities – particularly Packages as consumers get more comfortable booking online • Online Republic • Continue to look for opportunities to expand Online Republic brands into other regional and international markets Page 11
Page 12
What’s important • Inventory offering • Pricing • Easy technology to install and integrate • Good customer, technical and operational support Page 13
Europe Asia The Americas Middle East/Africa Market Size (TTV $US) $20 Billion $3 Billion $15 Billion $18 Billion Key market characteristics Large number of Varies by country Relationship focused client Strong chain hotel loyalty independent hotels market Page 14
Feb 2013: Jul 2014: Nov 2015: Aug 2016: Nov 2016: Aug 2017 : Started with Purchased LOH expands Sunhotels signs Launched FIT Acquired LOH in Dubai Sunhotels to to the agreement with JacTravel, Ruums as an Americas Thomas as an organic service the making organic start up start up, initially European WebBeds the Cook to serve the serving the markets, #2 global B2B Asia markets Middle East and creating a player and #2 in Africa markets unique position European in beach market destinations with significant room to grow in Europe First month FY17 Proforma TTV TTV $15,000 $1.1Billion Page 15
• Market overview • Global market >US$50 billion TTV • Highly fragmented market with few global players • Industry consolidation represents significant opportunity to gain share • Build on our #2 global B2B position • Currently the fastest growing B2B player in the world • Continue to outperform underlying market growth rates and gain market share in each region • Consolidate #2 position in Europe; leverage Sunhotels and JacTravel inventory offerings; Thomas Cook partnership switches to volume based earning arrangement from 1 June 2019 • Become leading player in Asia over next 3 years; fastest growing B2B region in the world; invest in building out sales and contracting teams • Continue to narrow gap on # 2 player in MEA; unique regional offering • Focus on profitable growth • Augment organic growth with strategic acquisitions • The JacTravel acquisition provides opportunity to reduce costs globally • Shared services where appropriate • EBITDA margins to increase from FY19 onwards Page 16
Page 17
FY18 – FY20 bookings growth target • As bookings are a key driver of growth, our aim is to continue to gain market share and grow more than the underlying market in each of our businesses: • 3 year B2C growth target – Bookings growth of more than 3 times the underlying market growth rate. • 3 year B2B growth target – Bookings growth of more than 5 times the underlying market growth rate in each market • Both B2C and WebBeds B2B are currently exceeding our target growth rates Page 18
Recommend
More recommend
