Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 JM Security Program: Jewelry Crime in Context David Sexton CPCU V/P Loss Prevention Consulting 1
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 2
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 EXHIBIT ONE: JSA ANNUAL CRIME REPORT SEVEN YEAR / SIX MONTH COMPARISON: JANUARY 1 TO JUNE 30 CASES 2018 2 0 1 7 2 0 1 6 2 0 1 5 2 0 1 4 2 0 1 3 201 2 CATEGORY ROBBERY 100 77 91 132 131 142 159 BURGLARY 74 103 109 115 127 170 187 THEFT 452 356 310 294 355 402 461 OFF-PREM 13 15 18 21 28 26 37 TOTALS 639 551 528 562 641 740 844 DOLLARS 2018 2 0 1 7 2 0 1 6 2 0 1 5 2 0 1 4 2 0 1 3 2 0 1 2 CATEGORY ROBBERY $ 13.4 M $ 8.4 M $ 16.3 M $ 16.3 M $ 13.1 M $ 17.4 M $ 19.8 M BURGLARY $ 4.5 M $ 8.9 M $ 5.7 M $ 8.7 M $ 9.5 M $ 6.0 M $ 6.8 M THEFT $ 5.7 M $ 3.9 M $ 3.1 M $ 2.8 M $ 5.9 M $ 5.0 M $ 9.0 M OFF-PREM $ 2.8 M $ 5.8 M $ 5.7 M $ 5.4 M $ 5.5 M $ 6.9 M $ 5.5 m TOTALS $ 26.4 M $ 27.0 M $ 30.8 M $ 33.2 M $ 34.0 M $ 35.3 M $ 41.1 m 3
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 JSA CRIME REPORT SIX YEAR/SIX MONTH COMPARISON: JANUARY 1 TO JUNE 30 DOLLARS 2 0 1 7 2 0 1 6 2 0 1 5 2 0 1 4 2 0 1 3 2 0 1 2 CATEGORY ARRESTS 126 122 209 374 211 273 HOMICIDES JEWELERS 3 1 0 1 2 0 ROBBERS 0 3 0 4 0 2 Source: JSA Crime Definitions: Robbery- Taking property from a person by use of force or fear. Burglary- Entering premises after closing with intent to commit a crime. Includes hiding in a jewelry operation, taking property and breaking out after closing. Theft- Taking of property without force or fear. Includes crimes such as check and credit card fraud, distraction crimes, diamond switches, sneak thefts and shipping losses that present evidence of criminal activity. The term “shoplifting’ is too vague and is therefore n ot used to describe events in JSA ‘s Annual Crime Reports. 4
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 EXHIBIT TWO: JSA ANNUAL CRIME REPORT FULL YEAR COMPARISON FROM 2012 - 2017 CASES 2 0 1 7 2 0 1 6 2 0 1 5 2 0 1 4 2 0 1 3 2 0 1 2 CATEGORY ROBBERY 195 174 231 280 281 303 BURGLARY 240 287 256 241 315 362 THEFT 920 736 633 760 753 780 . OFF-PREM 39 48 57 56 38 65 TOTALS 1,394 1,245 1,177 1,363 1,387 1, 510 DOLLARS 2 0 1 7 2 0 1 6 2 0 1 5 2 0 1 4 2 0 1 3 2012 CATEGORY ROBBERY $ 21.5 M $ 24.2 M $ 26.8 M $ 34.2 M $ 25.8 M $ 21.9 M BURGLARY $ 15.5 M $ 28.4 M $ 17.7 M $ 18.6 M $ 16. 1 M $ 14.1 M THEFT $ 17.0 M $ 6.8 M $ 10.0 M $ 11.0 M $ 13.7 M $ 12.5 M OFF-PREM $ 18.1 M $ 13.0 M $ 14.8 M $ 13. 1 M $ 9. 7 M $ 12.4 M TOTALS $ 72.1 M $ 72.4 M $ 69.3 M $ 76.9 M $ 65.3 M $ 60.9 M 5
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 JEWELERS SECURITY ALLIANCE ANNUAL CRIME REPORT FULL YEAR COMPARISON FROM 2012 - 2017 DOLLARS 2 0 1 7 2 0 1 6 2 0 1 5 2 0 14 2 0 1 3 2 0 1 2 CATEGORY ARRESTS 350 329 441 694 411 461 HOMICIDES JEWELERS 5 6 2 3 6 2 ROBBERS 1 5 3 1 3 3 * In 2017:1 Customer and 1 Good Samaritan were killed. Source: JSA Crime Definitions: Robbery- Taking property from a person by use of force or fear. Burglary- Entering premises after closing with intent to commit a crime. Includes hiding in a jewelry operation, taking property and breaking out after closing. Theft- Taking of property without force or fear. Includes crimes such as check and credit card fraud, distraction crimes, diamond switches, sneak thefts and shipping losses that present evidence of criminal activity. The term “shoplifting’ is too vague an d is therefore not used to describe events in JSA ‘ s Annual Crime Reports. 6
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 EXHIBIT THREE: JSA ANNUAL CRIME REPORT MOST COMMON CRIME SCENES YEAR No. 1 No. 2 No. 3 No. 4 2006 Parking Lots 43% Hotel/Motel 25% Residence 10% Driving 8% Parking Lots 51% Hotel/Motel 17% Residence 16% Gas Station 10% 2007 2008 Parking Lots 37% Hotel/Motel 18% Residence 18% Gas Station 7% 2009 Parking Lots 47% Residence 18% Hotel/Motel 17% Restaurant 9% 2010 Parking Lots 42% Hotel/Motel 16% Residence 13% Restaurant 8% 2011 Parking Lots 42% Residence 14% Hotel/Motel 11% Driving 11% 2012 Residences 26% Hotel/Motel 24% Parking Lots 16% Driving 7% 2013 Parking lots 32% Residence 16% Driving 14% Store Front 7% 2014 Highway/street 21% Parking Lots 16% Show related 14% Residence 12% 2015 Parking Lots 43 % Hwy/Streets 19 % Residence 7 % Trade Show 5 % 2016 Hwy/Streets 36 % Parking Lots 23 % Trade Show 17 % Residence 6% Gas Station 6 % 2017 Parking Lots 28 % Hwy/Streets 25 % Residence 17 % Flea Market 7% 7
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 EXHIBIT FOUR: JSA ANNUAL CRIME REPORT APPENDIX D Site of On-Premises Crimes Reported in 2015 Location Robbery Burglary Thefts Mall 97 77 422 Strip Center 52 64 64 Downtown/Center City 43 33 71 Stand Alone 22 50 39 Flea Market 4 3 1 Antique Store 2 4 1 Unknown 11 25 35 ANNUAL CRIME REPORT APPENDIX D Site of On-Premises Crimes Reported in 2016 Location Robbery Burglary Thefts Mall 78 107 534 Strip Center 43 70 60 Downtown/Center City 23 51 74 16 32 26 Stand Alone Other 14 27 42 8
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 ANNUAL CRIME REPORT APPENDIX F Site of On-Premises Crimes Reported in 2017 Location Robbery Burglary Thefts Mall 91 93 674 Strip Center 28 57 71 Downtown/Center City 40 58 88 Stand Alone 29 22 60 Other 7 10 27 9
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 EXHIBIT FIVE JM INSURANCE GROUP AUDIT FORM ROBBERY See : JSA Manual Pp13-32 Robbery is the Taking property from a person by use of force or fear. Note: If a retail jeweler follows basic security procedures, the risk of robbery can be greatly reduced. Observing the following can greatly reduce your chances of having an armed robbery as well. Are your associates encouraged to vary their route and times for coming to or leaving from the store at opening and closing? Note: Retail security begins at home Are your associates encouraged to plan alternate routes they can take when they suspect they are actively being followed while coming to or leaving from the store? Are your associates encouraged to use their alternate route to confirm/verify they are indeed being followed while coming to or leaving from the store? Are your associates familiar with basic evasive driving tactics? See JSA Manual Pp 90 - 92 Are your associates encouraged to have identified in advance a place of safety (police station, fire department, etc.) they can go to in the event they have confirmed they are being actively followed while coming to or leaving from the store? Are your associates encouraged upon arrival at the store to conduct an examination of the exterior of store for any signs of a break-in either the store or an adjacent premise, before entering the premises? Do two individuals open your store? Note: Opening and closing are times of great robbery risk for retail jewelers Does one associate open the store while the other associate observes from a safe distance with a cellular phone to call for assistance should the need arise? 10
Jewelers Mutual Insurance Group: Jewelry Crime in Context: 07/12/2018 Upon opening does the first associate: (a) Immediately relock the door? (b) Disarm the alarm? (c) Conduct a thorough search of the store (including looking for signs of an undetected break-in)? (d) Provide the second associate a pre- arranged ‘all clear’ signal when satisfied the premises are secure? Does the first associate unlock the door to allow the second associate access into the store after first making sure there are no suspicious individuals or vehicles observed within proximity to the store? Is the door locked after both associates have safely accessed the protected premises? Do the doors to the store remained locked until the usual merchandise placed on display is removed from safe(s)/vault(s) and arranged in locked merchandise display cases and the store is ready to open for business? Do you display on your exterior door the JMIC placard that states: NOTICE: Our insurance company does not permit us to open our doors before or after business hours. Thank you. When leaving for the day are the opposite procedures to those observed at opening followed? Do your associates check to confirm that all customers have left the store before doors are locked and associates begin to remove merchandise from displays to be returned to safe(s)/vault(s) for locked storage overnight? Do your associates check to confirm no one has concealed themselves somewhere within the store at closing? CASING Are associates encouraged to follow their instincts and hunches with regard to suspicious individuals they may encounter during the business day? Are associates educated to know what to do when they encounter any unusual or suspicious activity, individuals or vehicles they may encounter? Have a plan! 11
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