JAQG initiative to establish the robust QMS in Aviation, Space and - PowerPoint PPT Presentation

JAQG initiative to establish the robust QMS in Aviation, Space and Defense industries JAQG Strategy Working Committee (SWC) Masayoshi Fukui - JAQG Chairman 12 Oct., 2012 1

Background (1/2)  At the IAQG Bordeaux meeting in Oct. 2011, EASA keynote speech presented by Dr. Norbert Lohl referred to Falsification of Data as a “Special Phenomena”  Recently, some quality issues happened in Japanese Aviation, Space and Defense (AS&D) industries . – Data record treatment , Violate a procedure ...  JAQG SWC decided to proceed activity 2

Background (2/2) (Reference) EASA presentation at IAQG Bordeaux meeting 27th October 2011 IAQG 2011 Bordeaux 3 3

Objective  To regain stakeholder’s trust, JAQG starts the activity to establish the robust QMS in AS&D industries in Japan 4

Activity See the detail schedule in next slide 1) JAQG Strategy Working Committee (SWC) proceeded as a Task Force 2) The activity based on Lessons Learned from quality issues, member company’s good practices, etc. 3) Coordination/ discussion with Japanese stakeholders (JCAB, MOD) and AB/CBs. 4) The results will be reported to JAQG member as best practices and also will be input to IAQG activities. (Target: IAQG Nagoya meeting) AB : Accreditation Body CB : Certification Body 5

Schedule Nov ～ May Jun Jul Aug Sep Oct ▼ IAQG San Antonio ▼ IAQG SWG ▽ IAQG Nagoya Discussion ▼ (Apr. ) (Oct.) (July, 12-13) with EASA (Interim report) ▼ JAQG Governing Board （ Sep.19 ） ▽ Report at SWG, Council, GA Developing (Oct.) Completing the final plan JAQG SWC a draft plan (meet 1,2 ▼ ▼ ▼ ▼ ▼ ▼ ▼ ▼ times in month) Collecting, Sharing and analyzing all information (issues, good practices etc) of each member Coordinating / Discussing with AB/CB Summarizing proposal of industry 6

Key areas for improvements 1. Awareness Revitalize “Safety culture / ethics” and “Quality First” awareness 2. Communication and Problem Solving Listen to the voices of “Gemba” (shop floor) and lead to problem solving 3. AQMS Processes Proceed activities to reduce human factors , and Improve AQMS processes AQMS : Aerospace QMS 7

Output from the Activity 1/7 ◆ Outputs will be proposed for incorporation into the following three categories: (1) 9100 Standard (2) Guidance Material (3) ICOP Scheme (CB Audit) ICOP : Industry Controlled Other Party 8

Output from the Activity 2/7 ◆ Example: (1) 9100 Standard 1/4 Potential Proposed Solution (Draft) Risk ・Add that intentional misconduct, such as falsification of data, causes punishments (e.g., Lack of clause 4.2.4 “Control of Quality Records”) Safety ・Add the keyword Flight Safety and Quality culture/ First in 9100 (e.g., clause 5.3“Quality Policy”) Ethics awareness ・Add the training for Safety culture /Ethics in 9100 (e.g., clause 6.2 “Human Resources”) 9

Output from the Activity 3/7 ◆ Example: (1) 9100 Standard 2/4 Potential Proposed Solution (Draft) Risk Violate ・Add the keyword of developing the procedure/ structure which receive voices of Gemba Falsification in 9100 (e.g., clause 5.5.3“Internal of data Communication” ) 10

Output from the Activity 4/7 ◆ Example: (1) 9100 Standard 3/4 Potential Proposed Solution (Draft) Risk ・Propose to specify that human factors The error should be eliminated in 9100 (e.g., clause resulted 7.5.1 “Control of Production and Service from H/F Provision”) The actual ・Add to perform special audit to check the condition actual on-site condition (e.g., clause 8.2.2 may not be “Internal Audit”) audited 11

Output from the Activity 5/7 ◆ Example: (1) 9100 Standard 4/4 Potential Proposed Solution (Draft) Risk ・Add the keyword self-verification in Awareness 9100 (e.g., clause 8.2.4 “Monitoring and of self- Measurement of Product”) verification may become ・Review and update ARP/EN/SJAC 9162 insufficient “Aerospace Operator Self-Verification Programs” 12

Output from the Activity 6/7 ◆ Example: (2) Guidance Material Potential Proposed Solution (Draft) Risk ・Develop guidance material regarding Violate Safety culture/Ethics in AS&D industry procedure/ Falsification ・Develop guidance material describing of data the importance for receiving voice of Gemba 13

Output from the Activity 7/7 ◆ Example: (3) ICOP Scheme The improvement activity of the ICOP Scheme is under discussion with Japanese AB/ CBs. Potential Proposed Solution (Draft) Risk ・Enhance industry oversight activities to increase ICOP scheme confidence. Decreased reliability of ・Clarify that the falsification of data 9100 and/or false explanation may cause a certification suspension and/or withdrawal of AQMS certification 14

Discussion with EASA 1/3 19 Sep. 2012 at EASA’s Headquarter Participants of the Meeting EASA ・ Dr. Norbert Lohl , Certification Director ・ Mr. Jiri Novy, Production Organisations Approvals Section Manager Consulate-General of Japan ・ Mr. Hideki Chiba, Consul Consulate-General of Japan in Dusseldorf ( Former JCAB) EAQG ・ Mr. Alain Bonnard, EAQG Operations Manager APAQG ・ Mr. Toshikazu Miyabe, Senior vice president SJAC ・ Mr. Naohiko Ito, APAQG sector leader ・ Mr. Hiroyuki Jikei, APAQG sector sub leader 15

Discussion with EASA 2/3 1. EASA evaluates JAQG improvement activity is very good per following reasons. A) JAQG is carrying out c oordination/ discussion with Japanese stakeholders (JCAB, MOD) and AB/CBs. B)The results will be reported to JAQG member as best practices and also will be input to IAQG activities. 16

Discussion with EASA 3/3 2. EASA requests JAQG/IAQG to continue this activity in order to improve AQMS. 3. EASA mentions a. If critical quality issues happen, the company may lose all business. b.Top management should inform employees of “Quality First”. 17

Questions? 18