It Takes a Village: Organizational Training for Employees…by Employees July 19, 2017 1
About the Alliance Inspiring Innovation to Advance Communities Convene and Engage Networks of Thought Leaders Identify and Provide Training Distribute to help Leading and Organizations Emerging Build and Practices and Sustain a Trends Culture of Important to Innovation Local Government 2
Tweet with Us: @transformgov #localgov Go to Webinar @kittlent @DowntownDecatur Clicking the Rectangle will Place You in Full Screen Mode. 1 Clicking the Arrow on your Go To Webinar Toolbox opens and closes your viewer. 2 All Attendees are Muted, but we do want your participation! Please ask your questions using your Go To Webinar Toolbox throughout the webinar 3 3
Introducing Today’s Presenters Nick Kittle, government performance and innovation coach Renae Madison, Communications Specialist, City of Decatur, GA 4
Not Your Daddy’s Workplace Training
Umm, thanks Grandpa. Is that ice cream or mashed potatoes?
We went a different way with it…
Training & Development (Forbes, 2015)
The Truth Annual Training Attendance 3500 3000 2500 2000 1500 1000 500 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
The Evolve U program is a university-style program. Your growth at your fingertips. The Develop Us program is about growing the next generation of leaders. We Care is the county’s partnership with its community through volunteer efforts.
– Maintain a quarterly catalog of Catalog classes of Classes – Online and paper – Use Workplace to advertise classes every week
– Becoming a Better Public Speaker Enhanced – Negotiating Training – Assertiveness – Conflict Management – Time Management
– Phone apps Advanced – Prezi Training – Social Media Basics – Advanced Analytical Excel
– Any course that allows an employee to grow personally, but is not directly work related Electives – Classes at lunch, end or beginning of day only – Mindfulness and Meditation – Health Benefits of Dark Chocolate – Signs of Opioid Addiction – How to Climb a 14er – How to Build a Solar Cooker – How to Perform CPR
– We all have knowledge, so share Employee – Train them how to train others Trainers – Classes require director, legal and HR approvals – Inspires and allows others to inspire us
– Electronic surveys using SurveyMonkey Surveys for all classes and Data – Total number of unique trainings – Number of unique trainers – Elective vs non-elective courses Number of Unique – Hours of training Trainings – Quality of training and trainer 55 18 2015 2016
– What do you know that “Life fundamentally changed your life Hacks” and is worth others knowing? – 2 minutes or less – Shoot a video – Group exchanges
– Free Training – Quarterly in 2017 Free – Top 4 rated classes offered FREE to Training all government, school district and non-profits in Colorado – No county employees turned away – Uses available capacity – 19 entities, 63 people in Q1 2017 – Good for everyone
– 1 st County-wide mentoring program in 10 years Mentoring – Employees with less than 2 years – 65 people participating and – 2 cohorts to date; 6 months per cohort Succession – “My mentor was AMAZING! Our discussions were always authentic, genuine, and Planning focused-no interruptions! I look forward to continuing this relationship and the value of another perspective as I grow in my career.” – Succession planning series
– 85 Hours of Coaching/Facilitating Coaching – StrengthsFinder and Four Lenses and – Lean Process Improvement facilitation and training Facilitating – “Facilitation for hire”
– Over 400 hours of donated Volunteering volunteer employee time – Passed an Administrative Directive allowing employees to have 8 hours paid time to volunteer for local non-profits.
– “HR is the trainer” Obstacles – “Electives” and book burning on the mentality – Leadership changes Way – “Free Training” with Adams County resources? – IT system limitations on tracking info – Internal politics and perceptions – Getting the word out about volunteerism program
Annual Training Attendance 3500 3000 2500 2000 1500 1000 500 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
The Evolve U program is a university-style program. Your growth at your fingertips. The Develop Us program is about growing the next generation of leaders. We Care is the county’s partnership with its community through volunteer efforts.
Leadership Development for Employees By Employees A guide to creating an employee leadership course starting with a box of blond wigs Presented by | Renae Madison renae.Madison@decaturga.com 678-553-6561
How E5 came to be…
What is your most valuable asset?
What did our employees want to learn?
An innovative idea? Asking…
Where had there been a communication breakdown?
“Why” E5 Academy? Bridge the gap between departments and management To empower employees Develop new internal leaders But Most of All Have FUN
Help them understand the “Why”
Sharing ideas with others Eliminate Silos
Teamwork
Steps to Creating the E5 Academy Selected the planning team Determine the length of the program Create the curriculum
The E5 Academy is Centered Around the City of Decatur Strategic Plan PRINCIPLE A: MANAGE GROWTH WHILE RETAINING CHARACTER PRINCIPLE B: ENCOURAGE A DIVERSE AND ENGAGED COMMUNITY PRINCIPLE C: SERVE AS GOOD STEWARDS OF THE ENVIRONMENT COMMUNIT Y RESOURCES PRINCIPLE D: SUPPORT A SAFE, HEALTHY, LIFELONG COMMUNITY
Lunch Selfie Challenge
coach coach • Each team identified a coach • Regular planning meetings
E5 Budget Binder materials $150 Personality Test (Emergenetics) $2648 E5 Swag (bag, cup, t-shirt, challenge coin) $840 $6,989 Atlanta Challenge/Team Building $876 Coach for two sessions $1500 Orientation day location $500 Graduation day (location and food) $475
E5 Budget … on a budget Binder Materials $150 Personality Test (Emergenetics) $2648 $3,198 E5 Swag (bag, cup, t-shirt, challenge coins) Atlanta Challenge/Team Building Coach for two sessions Orientation day location Graduation day (location and food) $400
Challenges
Q&A Nick Kittle, government performance and innovation coach Renae Madison, Communications Specialist, City of Decatur, GA 57
Webinar Resources To Receive Copies, Contact rspillers@transformgov.org 58
Save the Date! Upcoming learning events: http://transformgov.org/en/calendar Workshops Workforce of the Future Workshops in Longmont, CO (8/29) and Charlottesville, • VA (9/6) Webinars Making the "A" List of Great Places to Work on 7/25 • Got Development? 5 Questions to Ask to Elevate your Building Department on • 8/1 • Planning for Community Prosperity: By the people, for the people on 8/2 59 59
Thank you for joining! It Takes a Village: Organizational Training for Employees…by Employees July 19, 2017 60
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