Investor presentation January 2019
Safe harbor statement This presentation includes forward-looking statements within the meaning of the federal securities laws. These statements relate to, among other things, our business strategy, goals and expectations concerning our market position, the growth of the markets in which we compete and the benefits that our customers will realize from our services. Although we believe the assumptions upon which these forward-looking statements are based are reasonable, any of these assumptions could prove to be inaccurate and the forward-looking statements based on these assumptions could be incorrect. Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations. Actual results and trends in the future may differ materially from those suggested or implied by the forward- looking statements depending on a variety of factors including those that are described in greater detail under the heading “Risk Factors” in our Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. All future written and oral forward- looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by these risk factors. We undertake no obligation to update any forward-looking statements that may be made to reflect events or circumstances that occur, or that we become aware of, after the date of this presentation. This presentation contains certain non-GAAP financial measures which are reconciled to the most directly comparable information derived in accordance with GAAP. These reconciliations are presented in the Appendix at the end of this presentation. This information should not be considered a substitute for any measures derived in accordance with GAAP. 2
The single source for the cloud (SM) Fusion p provides a a s single s source f for a advanced c cloud s services, w with a an i integrated platform f for c cloud c communications, c cloud c computing a and c connectivity ü Single S Source f for E Everything B Businesses N Need t to M Move t to t the C Cloud ü Aw Award-Winning S Suite o of C Cloud-Ready S Software a and S Solutions ü Network A Advantage t to M Manage t the E End-to to-End C Customer E Experience ü Broad a and D Diversified N North A American Business C Customer B Base ü Experienced M Management T Team D Driving G Growth a and A Accretive M M&A Financial H Highlights (1 (1) $5 $574M 4M >90% >90% 21.3% 21 >150K >150K ~1 ~1,100 00 Q3 2018 Annualized Recurring Q3 2018 Adjusted Customers (1) Highly Skilled Revenue Revenue (2) EBITDA Margin Professionals (1) As of September 30, 2018 3
The cloud market opportunity >$200 b billion a aggregate m market o opportunity a as e enterprises a adopt m multiple c cloud services f for b business-critical c communications, c computing a and c connectivity Cloud Communications Cloud computing Cloud connectivity § Unified communications as a service § Cloud infrastructure services § Enterprise networking connectivity § Contact center as a service § Private and hybrid cloud § Software-defined WAN (“SD-WAN”) deployments § Cloud and hosted voice services § Traditional WAN, Internet and more By 2 2020 By 2 2020 By 2 2020 $18B $1 8B $1 $167B 67B $29B $29B $2 $27B 7B (3) (3 (3 (3) (2) (2 (1) (1 SD-WAN Total Connectivity Private and Hybrid Cloud Cloud Communication Services & Services Computing Services Services (1) IDC, May 2018. Represents worldwide revenue for (i) hosted/cloud voice and UC (which includes IP centrex, hosted voice and UCaaS) plus (ii) Contact Center as a Service (CCaaS). (2) Technavio, May 2018. Represents market size of global cloud infrastructure services from private cloud and hybrid cloud deployments. (3) Gartner “Forecast: Enterprise Networking Connectivity Growth Trends, Worldwide, 2017-2022,” September 20, 2018. The Gartner Report(s) described herein, (the "Gartner Report(s)") represent(s) research opinion or viewpoints published, as part of a syndicated subscription service, by Gartner, Inc. ("Gartner"), and are not representations of fact. Each Gartner Report speaks as of its original publication date (and not as of the date of this document) and the opinions expressed in 4 the Gartner Report(s) are subject to change without notice.
Fusion solves cloud complexity Well p positioned a as t the s single s source f for e enterprises s seeking t to m move t to t the cloud f for c communications, c computing a and c connectivity En Enterprise ise Single S Source, , En End to to End M Managed C Cloud S Solution Requirements Re Ben Benef efit its § Delivers end-to-end quality of service Cl Cloud Services + Connectivity Co § Eliminates “finger pointing” Lower T Total C Cost of f Ow Ownership, among multiple providers when Mission Critical Mi Re Reliability and issues arise Security Se § Provides efficient installation La Large and Complex Im Improve ved Q Quality o of f and integration Re Requirements Servi vice § Lowers total cost of ownership (vs. point solutions) Flexibility and Fl nd Lower C CapEx Fu Fully-In Integrated Solution D Del eliv iver ered ed Sc Scalability § Simplifies management Requirements Re Over A A S Single Pla latform § Reliable, secure and high Trus Tr usted Provider performance The m more s services a a b business r requires a and t the m more c complex i its n needs, , the g greater F Fusion’s ’s c competitive a advantage b becomes 5
Integrated suite of advanced cloud services Unified p portfolio o of s services a and o ownership o of k key s software I IP P de deliver si significant advantages f for c customers Single source, managed cloud solution § Seamless service management § Rapid onboarding and provisioning § Unified billing and dedicated support Cl Cloud Co Communications Cl Cloud Co Computing Fusion Software and Other IP Services Services FusionWorks Fu § Unified Communications-as-a-Service § Private and hybrid cloud computing FusionSIP IP § SIP Trunking § Disaster recovery-as-a-service Co Conta tact3 t360 § Enterprise-class cloud contact center § Cloud storage Mo MobileConnect ct § Mobility, collaboration, secure messaging § Cloud security Services § Dedicated Internet Access § Fusion SD-WAN Cloud C Connectivity § MPLS § Automatic Failover § Unified Threat Management § Private Networks 6
Fusion’s network advantage Fusion i is a a s software a and s services p provider t that b believes o ownership o of t the underlying s service d delivery t technology i is a a s significant c competitive a advantage Software and services provisioned and delivered by Fusion’s own cloud Edmonton Sherwood Park Kamloops Saskatoon Calgary Vancouver Victoria New Westminster Leading all-IP based North American Winnipeg Regina Seattle Québec City St. John Thunder Bay Halifax Sudbury Montréal network covers all major metro areas Ottawa Barrie Boston Minneapolis Toronto Detroit Little Ferry Asset-light and capex-light architecture Windsor New Y York Chicago Cleveland Newark San Francisco Philadelphia Denver Columbus San Jose Washington, DC based on network-to-network interfaces Kansas City St. Louis Winchester Louisville Lo Topeka Las Vegas Colorado Springs Pikeville Greensboro Nashville Knoxville Charlotte Los Angeles Greenville Memphis Redundancy, low latency, and high Chattanooga San Diego Atlanta At Birmingham Macon Savannah Dallas Da Network M Map L Legend Longview El Paso Midland Albany availability to control service quality and Waco Jacksonville Canada Network Location Austin Houston Data Center San Antonio Tampa improve customer loyalty Sarasota Data Center & Class 5 Switch Site Corpus Christi Ft. Myers U.S. Network Location Miami Fiber Ethernet Ft. Lauderdale North American-based NOCs for live Boca Raton On-Network W. Palm Beach NNI Platform Network Connection 24x7x365 monitoring and technical support 7
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