INVESTOR PRESENTATION Q1 2014 Cautionary Statements This - PDF document

INVESTOR PRESENTATION Q1 2014

Cautionary Statements This presentation contains forward-looking information that reflects the current expectations, estimates and projections of management about the future results, performance, achievements, prospects or opportunities for Chartwell and the seniors housing industry. The words “plans”, “expects”, “does not expect”, “is expected”, “budget”, “scheduled”, “estimates”, “intends”, “anticipates”, “does not anticipate”, “projects”, “believes” or variations of such words and phrases or statements to the effect that certain actions, events or results “may”, “will”, “could”, “would”, “might”, “occur”, “be achieved” or “continue” and similar expressions identify forward-looking statements. Forward-looking statements are based upon a number of assumptions and are subject to a number of known and unknown risks and uncertainties, many of which are beyond our control, and that could cause actual results to differ materially from those that are disclosed in or implied by such forward-looking statements. While we anticipate that subsequent events and developments may cause our views to change, we do not intend to update this forward-looking information, except as required by applicable securities laws. This forward-looking information represents our views as of the date of this presentation and such information should not be relied upon as representing our views as of any date subsequent to the date of this document. We have attempted to identify important factors that could cause actual results, performance or achievements to vary from those current expectations or estimates expressed or implied by the forward-looking information. However, there may be other factors that cause results, performance or achievements not to be as expected or estimated and that could cause actual results, performance or achievements to differ materially from current expectations. There can be no assurance that forward-looking information will prove to be accurate, as actual results and future events could differ materially from those expected or estimated in such statements. Accordingly, readers should not place undue reliance on forward-looking information. These factors are not intended to represent a complete list of the factors that could affect us. See "Risks and Uncertainties" in our 2013 MD&A and risk factors highlighted in materials filed with the securities regulatory authorities in Canada from time to time, including but not limited to our most recent Annual Information Form. Non-IFRS Measures In this presentation we use a number of key performance indicators such as Funds from Operations (“FFO”), Adjusted Funds from Operations (“AFFO”), Net Operating Income (“NOI”), “Same Property NOI”, “Same Property Revenue”, “Same Property Direct Operating Expenses”, General, Administrative and Trust (“G&A”) Expenses as a percentage of Revenue, “Interest Coverage Ratio”, “Indebtedness Ratio”, “Net Debt to Adjusted EBITDA Ratio” and others. These key performance indicators do not have any standardized meaning prescribed by International Financial Reporting Standards (“IFRS”) and therefore are unlikely to be comparable to similar measures presented by other trusts or other companies. Chartwell monitors its operations on a line-by-line consolidated basis and as such, includes its share of amounts from joint ventures. Detailed descriptions of these non- IFRS measures are contained in Chartwell's Q1 2014 MD&A, available at sedar.com. Making People’s Lives Better 2

Why Chartwell? 1. Unmatched national operating platform 2. Well-located and maintained real estate portfolio 3. Significant long-term growth potential • Demographic trends = more demand • Government fiscal constraints = more private pay demand • Fragmented industry = consolidation opportunities 4. Strong earnings growth potential • 1% growth in occupancy or rate = 3 cents growth in AFFO 5. Improving financial position and lower interest costs on refinancing = reduced portfolio risk Making People’s Lives Better 3

Profile Serving Full Continuum Geographically Diversified of Care British Columbia, 7% Long T erm Care, 15% Alberta, 3% T exas, 4% Florida, 6% Colorado, 4% Ontario, 39% Assisted Living, 21% Other U.S., 8% Independent Supportive Living, 64% Quebec, 29% Total Canada, 78% Total U.S., 22% • Focus on growth in Canada • Narrowing U.S. holdings to Florida, Texas and Colorado # of Suites # of Trust Units Market Revenue Adjusted Owned, Leased (000s) Cap ($ millions) EBITDA and Managed ($ billions) ($ millions) As at March 31, 2014 12 months ended March 31, 2014 31,566 (1) 176,442 (2) $1.8 (3) $940.7 $256.0 (1) Includes suites in properties classified as assets held for sale (2) Includes Trust Units, Class B Units, Deferred Trust Units, Trust Units issued under LTIP (3) March 31, 2014 closing price was $10.41 Making People’s Lives Better 4

Building Sustainable Value Strategic Priorities Grow core Maintain a property strong portfolio financial contribution position Improve quality and Build value of efficiency of our real our corporate estate support portfolio services Making People’s Lives Better 5

Building Sustainable Value Grow core property portfolio contribution Maintain and grow Grow revenue Control costs occupancy • • • Quality resident Occupancy Labour relations care and • • services Ancillary Centralized 54% very satisfied residents in services purchasing 2013, 52% in 2012 program • Branding • Energy Making People’s Lives Better • Rate management management • Sales and suite Improved training programs turnover Performance-based compensation • Knowing our 2.7 % 2.8 % customer in Q1 2014 * in Q1 2014 * NOI 2.4% in Q1 2014 * * Same property for three months ended March 31, 2014 compared to the same period of 2013 Making People’s Lives Better 6

Building Sustainable Value Maintain a strong financial position 2014 2013 Net debt to adjusted EBITDA ratio (1) 9.0 8.6 Interest coverage ratio (2) 2.07 2.08 Indebtedness ratio (3) 57.8% 57.1% Weighted average interest rate (4) 5.17% (5) 5.05% Average term to maturity (4) 6.0 yrs (5) 6.5 yrs (1) Based on March 31, 2014 and 2013 Net Debt balances and Adjusted EBITDA for the 12-month periods ended March 31, 2014 and 2013 (2) For the three-month periods ended March 31, 2014 and 2013 (3) As at March 31, 2014 and March 31, 2013, including convertible debentures (4) Mortgage portfolio as at March 31, 2014 and March 31, 2013 (5) Please refer to the “Liquidity and Capital Commitments” section of the Q1 2013 MD&A • Mortgage refinancing program generates interest savings and extends maturities Making People’s Lives Better 7

Building Sustainable Value Improve quality and efficiency of our corporate support services 2011 – Operating budgeting system 2012 – Consolidation and reporting system 2013 – Core financial system Continuing 2013 – Prospect management system 2013 – Standardized IT infrastructure rollout investments 2013 – Capital budget system in IT 2014 – Procurement and payment system initiatives 2014 – Fixed assets management and reporting system 2015 – Care assessment and billing system 2015 – Human resource management system Blog Website Online Social Media presence Search Engine Optimization and Marketing strategy Chartwell Contact Centre Making People’s Lives Better 8

Building Sustainable Value Build value of our real estate portfolio Acquired the remaining 66.7% interest in one property (113 suites) in Ontario for $21.3 million in January 2014 Completed the development of one retirement residence (119 suites) in Ontario Two expansion projects (54 suites) in progress for completion in 2014 and 2015 Sold interests in 14 non-core Ontario properties (945 suites) for $66.0 million Entered into agreement to sell interest in one co-owned non-core Ontario property (196 suites) for $24.5 million Making People’s Lives Better 9

Financial Performance Q1 2014 Highlights • AFFO increased 8.7% • Same property NOI increased 2.4% • Same property portfolio occupancy 89.5% Increase/ Key Performance Indicators Q1 2014 Q1 2013 (Decrease) Average occupancy – same property 89.5% 89.7% (0.2pp) NOI – same property ($ millions) $57.2 $55.8 $1.4 AFFO ($ millions) $30.0 $27.6 $2.4 AFFO per unit diluted $0.17 $0.16 $0.01 Distributions declared as a 78.8% 84.8% (6.0pp) percentage of AFFO Making People’s Lives Better 10

Financial Performance Ontario Retirement Platform Q1 2014 Q1 2013 Increase/(Decrease) $ % Same property statistics: NOI ($ millions) $17.3 $17.3 - - Occupancy 87.7% 89.8% N/A (2.1pp) • Higher revenue from additional services and lower short- term move-in incentives offset by higher staffing and utility costs • Slower pace of new supply expected to support future occupancy growth Occupancy Q1 14 87.7% 88.3% Q4 13 Q3 13 87.6% Q2 13 88.0% 89.8% Q1 13 70 75 80 85 90 95 100 Making People’s Lives Better 11