4Q19 Investor RELATIONS Earn in g s Resu lts
Strategy oriented by Digital Transformation CONTINUED LOAN PORTFOLIO GROWTH AND STRONG ORIGINATION CAPACITY BUSINESS CENTER CUSTOMER EXPERIENCE R$ 27 billion in 4Q19 Innovations and Technology generating + 14.5% in 3 months gains in scale and operating efficiency + 38.8% in 12 months CLIENT SOLID EARNINGS GENERATION DIVERSIFICATION OF PRODUCT AND SERVICES AND REVENUES Recurring ROAE 31.3% in 4Q19 Recurring ROAA 3.6% no 4Q19 72% Companies Loans Recurring Net Income 24% Payroll Loans DAYCOVAL DIGITAL R$ 288 MM in 4Q19 4% Auto Loans DAYANE – ARTIFICIAL INTELLIGENCE R$ 984 MM in 2019 APP PAYROLL AND LOANS COMPANIES LOANS DAYTRAVEL STRICT EXPENSE CONTROL AND COMFORTABLE ASSET-LIABILITY IMPROVED EFFICIENCY MATCHING LEVELS TECHNOLOGY BUSINESSES R$ 24 billion of Funding Recurring Efficiency Ratio R$ 2.8 billion Free Cash 28.8% in 4Q19 28.9% in 2019 HIGH FINANCIAL MARGIN CONSERVATISM IN CAPITAL STRUCTURE 14.1% NIM-AR in the quarter Basel Ratio 14.1% in 4Q19 12.8% NIM-AR in 2019 2
Scale Gain Viability SmartCheck Model (Receivables Management) Daycoval won the international Cloud Platform Winner 2019 - Digital Assistant from Oracle, a world reference in digital platform development, one of the highlights among Using Artificial Intelligence for Automatic financial companies featuring its virtual assistant Dayane. Receivables Verification and Release. Analyzing the customer's behavior and risk , classifying the default probability. Increased productivity/automatic approval return, + 300 thousand interactions in all service channels in 2019. resulting in efficient analysis with decisions more focused on improving the portfolio quality. ARTIFICIAL OPERATIONAL For unapproved cases, the business manager INTELLIGENCE EFFICIENCY receives the information instantly and seeks the Created in September 2018, Focus on Customer based on a Financial Experience and greater best solution to conclude the process . Vehicles project. speed in the Bank's internal processes. CLIENT SERVICE INTEGRATED WITH EXPANSION WHATSAPP • Customer Service • Foreign currency • Ombusdman exchange rates, • Payroll Loans • Sending of payment • Investments receipts; • Dayconnect • Service by Daycoval • Foreign Exchange Digital professionals. 3
Scale Gain Viability Daygiro FGI and APP | PAYROLL Giro Fácil Digital The Payroll App was created with the goal of delivering simple and fast solutions to our clients while also speeding up the release of funds . Daygiro FGI is a working capital The application makes it possible to simulate and contract loans and line for small and medium-sized financing lines, carry out refinancing, follow up proposals and update companies without the need for a client information. real guarantee, up to R$ 500,000, In 2019, R$ 236.5 million was originated through this channel. and has the support of the BNDES . In 4Q19, R$ 105.8 million was originated. The prerequisites for contracting a loan are: Annual 77% of the operations originated via the APP comes from the INSS . revenues of R$ 1 million up to R$ 90 million; minimum of 5 years in operation after incorporation; and for limited liability companies (LTDA.), joint- stock (S.A.) and others comprised of partners, not APP | PromAuto being valid for MEI companies or individual • APP PromAuto - was developed for the digital journeys of stores and entrepreneurs. Banking Correspondents for vehicle financing. In March 2019, the Bank launched it Giro Fácil • Through PromAuto APP, stores can conduct simulations, fill out and Digital feature. Through this new digital channel it send client proposals, from where the journey begins. This proposal is is possible to carry out simulations and contract sent to the Banking Correspondent, who in turn carries out prior Credit this product. analysis and then forwards the proposal to the Credit Desk. 4
Daycoval Digital | The segment's best online investment platform According to the evaluation of Yubb users (investment search application with more than 8 million searches per month) Banco Daycoval's online investment platform, Daycoval Digital , was ranked in first place among medium-sized banks . Evaluated criteria: Ease of using the online platforms; Customer Service; Source: O Estado de São Paulo. Costs and fees charged by the companies. Daycoval is the second best bank in the BRICS Banco Daycoval featured prominently in a new ranking prepared by the British specialized magazine The Banker , released earlier this year. There were 18 criteria used in eight main categories: growth, profitability, operational efficiency, asset quality, risk return, liquidity, solidity and leveraging. Source: The Banker 5
Financial Highlights 4Q19 and 2019 In R$ million Recurring ing Net In Income me Recurring ing ROAE AE Exp Expanded Loan Loan Portfoli lio R$ 983.9 R$ 983.9 million million in 2019 +50.4% +50.4% R$ $ 27.4 27.4 billion in 2019 +38.8% +38.8% 27.7% 27.7% in 2019 +7.2 +7.2 p.p .p. 2019 vs. 2018 2019 vs. 2018 983.9 2019 vs. 2018 30.4% 31.3% 27.4 27.4 27.4 27.4 27.7% 23.9 23.9 654.1 19.7 19.7 20.5% 288.1 358.5 425.7 500.4 16.0 16.0 276.2 13.5% 15.4% 17.2% 14.4 14.4 14.1 14.1 3Q19 3Q 19 4Q 4Q19 19 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 3Q 3Q19 19 4Q 4Q19 19 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 3Q19 3Q 19 4Q19 4Q 19 LLP/E P/E-H Portfoli lio NPLs PLs | 90 90 days ys Basel Ba sel Ra Ratio io 1.5% 1.5% in 2019 -0.7 0.7 p.p .p. 156.4% in 2019 156.4% + 31.3 31.3 p.p .p 14.1% 14.1% in 2019 2019 vs. 2018 2019 vs. 2018 156.4% 156.4% 148.4%156.4% 156.4% 17.7% 148.4% 3.0% 2.9% 2.7% 122.9% 12 125.1 5.1% 15.9% 122.9% 15.8% 2.2% 96.6% 103.0% 103.0% 14.9% 14.7% 14.1% 96.6% 1.7% 14.1% 1.5% 1.5% 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 3Q19 3Q 19 4Q 4Q19 19 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 3Q 3Q19 19 4Q 4Q19 19 2015 2015 2016 2016 2017 2017 2018 2018 2019 2019 3Q 3Q19 19 4Q19 4Q 19 6
Expanded Loan Portfolio Loan Portfolio Breakdown Chg. % Chg. % R$ million 4Q19 3Q19 4Q18 3 months 12 months 4 th quarter of 2019 Companies 10,050.7 9,514.0 5.6% 8,190.0 22.7% 72.0% 72.0% Companies Companies Receivables Purchase 5,765.3 3,674.3 56.9% 3,199.0 80.2% Leasing 1,203.8 1,109.3 8.5% 849.6 41.7% Avals and Sureties 2,675.8 2,364.5 13.2% 1,383.8 93.4% Payr ayroll oll Loans Loans 23.7% 23.7% 18.2% 44.6% Total Expanded Companies 19 19,695.6 16,662.1 16 13 13,622.4 Payroll Loans 5,965.4 5,700.6 4.6% 4,877.9 22.3% Payroll Card 518.2 473.3 9.5% 392.6 32.0% 4.1% 4.1% Auto uto Loans Loans 5.0% 23.0% Total Payroll Loans 6,483.6 6,173.9 5,270.5 Total Auto Loans + Others 11.3% 46.5% 1,123.7 1,009.5 767.1 Others Other 0.2% 0.2% 4.6% 12.1% Home Equity 56.7 54.2 50.6 Total Expanded Loan Portfolio 27,359.6 23,899.7 14.5% 19,710.6 38.8% Expanded Loan Portfolio 27,360 R$ Million 23,900 21,645 19,907 19,711 17,548 16,033 15,954 15,654 4Q 4Q17 17 1Q18 1Q 18 2Q18 2Q 18 3Q 3Q18 18 4Q 4Q18 18 1Q19 1Q 19 2Q 2Q19 19 3Q 3Q19 19 4Q19 4Q 19 7
Companies Portfolio By Product (%) Working ing Ca Capit ital/ / +18.2% R$ Million +44.6% 41% 41% Guaranteed Ac Account 19,696 29% 29% Receiv ivables les Pur Purchases ses 16,662 14,807 13,622 13,395 14% 14% Avals vals and and Sur Sureties ies Trade Fina inance 9% 9% 6% 6% Leasi sing 1% BNDES BNDES 4Q18 1Q19 2Q19 3Q19 4Q19 Co Coll llateral - % Outstanding Operation - % Dec/1 De /19 Dec/1 De /18 Dec/1 De /19 3% 3% Receivables 2%1% 1% 3% 3% 2% 2%1% 1% 2% 2% 2% Real State 15% 15% 6% 6% 3% 3% 6% 6% Equipments/Foreign Goods 9% 9% 12% 12% Financial Investments 11% 11% 82% 82% 73% 73% 69% 69% Vehicles Agricultural Products Up to 12 months 1 to 3 years 3 to 5 years Others 8
Companies Portfolio National Presence Loan Portfolio Distribution X GDP Client Concentration 100 largest 18.9% 50 largest 14.0% Northeast 11% 20 largest 8.9% 16.7% of GDP 10 largest 6.4% Largest 2.2% Debtor Mid-West + Southeast North 59% Concentr trati tion by by sector tor 14% 4Q19 3Q19 52.9% of GDP Industry 45.9% 44.4% 13.9% of GDP Service 28.5% 30.4% Commerce 19.8% 19.3% 10 Largest Sectors (*) South Poultry Industry 4.2% 3.4% 16% Malt Industry 2.9% 1.6% Road Freight Trasnportation 2.6% 2.9% 16.5% of GDP Vehicles Industry 2.4% 1.2% Electricity Generation 2.2% 1.8% Oil Industry 1.9% 2.3% Food and Cereal Wholesaler 1.8% 2.2% Loan Portfolio GDP* Trade of Tires 1.5% 0.8% *Source: GDP by Geoghaphical Region IBGE (2016) Auto Parts and Accessories Industry 1.5% 1.9% Real State Development 1.5% 1.7% (*) % over the total of the companies portfolio 9
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