INVESTOR BRIEFING 1
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• • • • • • 3
Click to edit Master title style Brodie Arnhold 4
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3.96m 14% 3.36x $15.2m 381k 36% 10% 6
29% 1.8m $8 $4.1m 28% 519k -$4.0m 7
• • REVENUE • • EBITDA • EBIT • • • • NPAT • 8 8
Click to edit Master title style Henriette Rothschild 9
PARTNERSHIPS CUSTOMER EASE OPERATIONAL PERFORMANCE • • • • • • • • • 10
FOCUS ON CORE ONSHORING ROLES • • • • GENERAL INSURANCE NEW HOME LOANS DIGITAL ECOSYSTEM MODEL • • • • 11 11
COMMITMENT TO LOCAL HIGH PERFORMING TEAM EMPLOYMENT • • • CALL CENTRE OPTIMISATION DEVELOPMENT • • • 12 12
OUR STRENGTH OPPORTUNITY • • • • • • 13 13 1. Australian Bureau of Statistics: 2016 Census
Click to edit Master title style Slade Sherman 14
PARTNERS OPERATIONS CUSTOMERS • • • • • • • • • • 0.6pp +0.6pp +13pp LEAKAGE RATE X-SERVE % OF CONTINUATION RATE 2 REDUCTION REVENUE 15
OUTCOME BASED DESIGN • • • • • 16
SINGLE VIEW OF CUSTOMER • • • • • WHEN IS IT COMING? • 17
Click to edit Master title style Warren Hebard 18
AFFILIATES & NEW LEAD SOURCES • • MARKETING CLOUD • Add Billusionist ISELECT BRAND • DIGITAL EFFICIENCY • 19
40.0% -8.0pp 37.8% 30.0% 33.1% ROI DRIVEN MARKETING 29.8% 20.0% • 10.0% • 0.0% FY17 FY18 FY19 • $160.0 -19% MARKETING AUTOMATION TO ENABLING $145.0 $135.9 $120.0 GREATER EFFICIENCY $117.8 $80.0 • $40.0 • • $0.0 FY17 FY18 FY19 20 20
Click to edit Master title style Vicki Pafumi 21
REVENUE ($m) Revenue EBITDA Customer Leads (000s) FY17 FY18 FY19 Sales Units (000s) RPS $ Conversion EBITDA ($m) HEADLINES FY17 FY18 FY19 22 22
REVENUE ($m) Revenue EBITDA Customer Leads (000s) Sales Units (000s) FY17 FY18 FY19 RPS $ Conversion HIGHLIGHTS EBITDA ($m) • • • FY17 FY18 FY19 23 23
REVENUE ($m) Revenue EBITDA Customer Leads (000s) FY17 FY18 FY19 Sales Units (000s) RPS $ Conversion EBITDA ($m) HIGHLIGHTS FY17 FY18 FY19 24 24
MAINTAINING A STRONG BALANCE SHEET WITH $22M CASH AND NO DEBT: 30 JUN 2019 CASH FLOW STATEMENT – REPORTED FY19 FY18 ($m) 30 JUN 2019 BALANCE SHEET – REPORTED FY19 FY18 ($m) 25
iSelect Revenue mix: Trail v Upfront FY19 Trail Book Movements (incl. AASB15) Breakdown of Trail Asset • • • • • 26 26
Click to edit Master title style Brodie Arnhold 27
• • • • • • • 28
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• 30.8% • 37.2% • 26.5% • • 5.5% 30 30
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CUSTOMER: INDUSTRY: PRESENT VALUE: KEY Current Average Trail Return period | x1 Customer view VARIABLES 32
Adjustments Income Statement: Reconciliation of Impairment of Change in FY19 Impairment of Capital write- Cape Town Corporate iMoney FY19 Reported and Underlying Results infochoice Kiosks results ACCC accounting Reported home loans offs restructure restructure performance Underlying ( $'000) assets standards EBITDA 6,062 4,450 453 3,214 597 1,069 1,516 910 3,390 1,205 22,866 Depreciation and amortisation (8,314) - - - - - - - 599 - (7,715) EBIT (2,252) 4,450 453 3,214 597 1,069 1,516 910 3,989 1,205 15,151 Net finance income (508) - - - - - - - 89 - (419) Profit/(loss) before income tax expense (2,760) 4,450 453 3,214 597 1,069 1,516 910 4,078 1,205 14,732 Income tax expense (1,600) (28) (99) (397) (179) (321) (531) (273) (242) - (3,670) NPAT (4,360) 4,422 354 2,817 418 748 985 637 3,836 1,205 11,062 33
4 3 2 1 1 3 2 4 34
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