Inve stor Pr e se nta tion. Mar c h 2017 2 Ke y Busine ss - PowerPoint PPT Presentation

Inve stor Pr e se nta tion. Mar c h 2017

2 Ke y Busine ss Highlights. 2 ● E BIT DA CAGR of 19.4% ove r the la st 3 ye a rs ● Hig h c a shflow c onve rsion a nd ze ro de bt ● A diffe re ntia te d ma rke t offe ring a c ross hybrid IT a nd te le c om ● A hig h qua lity, dive rse , c orpora te c ustome r ba se with multi- ye a r c ontra c ts ● Prima ry foc us on c ustome r se rvic e with Austra lia ’s le a ding ne t promote r sc ore of +66 ● Qua lity da ta c e ntre infra struc ture whic h e na ble s ope ra tiona l le ve ra g e ● E xpose d to the strong ong oing mig ra tion of busine ss a nd g ove rnme nt onto the c loud Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

3 Busine ss Summar y. Busine ss Ar e a s Pe r c e nta ge of 50% 50% 33% 67% R e ve nue & E BIT DA in H1 F Y17 F o r b usine ss, we a re the full se rvic e p ro vid e r F o r b usine ss c usto me rs we a re the sp e c ia lists We a re the Austra lia n sp e c ia lists in c yb e r o f d a ta , vo ic e , mo b ile & c o lo c a tio n in hyb rid I T . We inte g ra te c o lo c a tio n, c lo ud , se c urity, se c ure c lo ud & c o lo c a tio n fo r Wha t we do se rvic e s. We a re the te le c o m tha t d o e s & d e d ic a te d se rve rs. Diffe re nt a p p lic a tio ns F e d e ra l Go ve rnme nt. We d e live r se rvic e s e ve rything re fre shing ly d iffe re nt. We a re ne e d d iffe re nt typ e s o f ho sting . to 42% o f F e d e ra l Go ve rnme nt a g e nc ie s whe re the Ma c q ua rie sto ry sta rte d We ma na g e it Custo me r Se rvic e , Sp e c ia lise d a nd Custo me r Se rvic e , SI G Ac c re d ita tio n, Cyb e r Custo me r Se rvic e , Pric e , Cho ic e , F le xib ility, Va lue pr oposition Co mp lia nt Ho sting . F o r a p p s no t suita b le fo r Se c urity, ASD – Ce rtifie d Clo ud , Da ta Ce ntre Co ntro l Pub lic Clo ud in Ca nb e rra Compe titor s Ge ne ra list fo r Vo ic e & Mo b ile s Se c ure Ho sting Sp e c ia list Pe ople / Skill T C fo r Da ta & Co L o Ho sting Sp e c ia lists: Custo m a nd Co mp lia nt kno w Go ve rnme nt Drive rs kno w Busine ss Drive rs Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

Hig h Qua lity & Dive rse Corpora te & Gove rnme nt Custome rs. 4 T op 20 c ustome r s a c c ount for c . 20% of r e ve nue in CY 2016 • F e de r a l Gove r nme nt a c c ounts for a qua r te r of the se c ustome r s • Most c ontr a c ts a r e sig ne d for 2 or 3 ye a r te r ms • Cr oss- se lling of se r vic e s inc r e a sing be twe e n the busine sse s – na tur a l fit a s hosting c ustome r s ne e d te le c om & vic e ve r sa • Cloud Se r vic e s T e le c om Gove r nme nt Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

A Diffe r e ntia te d Offe r ing . Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

is de live r ing impr ove d Custome r foc us… 6 pe r for manc e . Our c ontinue d foc us on providing a gre at • c ustome r e xpe rie nc e is c ore to our se rvic e Y17 i NPS Q2F offe ring & diffe re ntiation L a rg e r Sma lle r Na tio na l T e lc o Ra ng e T e lc o Ra ng e L e a de rs (+45) Mac quarie ’s ne t promote r sc ore (NPS) is +66 • for Q2 F Y17 – Australian le ading NPS -2 11 25 45 58 66 NPS is the me asure of c ustome r loyalty that is • Ke y me tr ic s sinc e Q4F Y14 to Q2F Y17 asse sse d on a sc ale of -100 to +100, whe re a sc ore of gre ate r than +50 is e xc e lle nt +38.4% +2.7% NPS Cross- se ll NPS is c alc ulate d on the single que stion • "how like ly is it that you would re c omme nd our c ompany to a frie nd or c olle ague ?" -18.5% +5.5% Growth in our NPS is good for our inve stors • Custome r De btor DSO re te ntion Ma c qua rie T e le c om Group | Inve stor Pre se nta tion i. So urc e : T he Custo me r E xpe rie nc e Co mpa ny – Industry ra ng e s fro m ‘ NPS Pulse Che c k’ b a se d o n Q42016 – se e http:/ / c usto me re xpe rie nc e .c o m.a u/ nps-b e nc hma rk/

7 Ma rke t for Ma c qua rie Cloud Se rvic e s & Gove rnme nt. T he ma rke t is moving to c loud both a t the infra struc ture a s a se rvic e le ve l whe re we ope ra te a nd a t a softwa re a s a se rvic e le ve l. Ma c qua rie c ompe te s a t a n infra struc ture le ve l a nd our c ustome rs a re the softwa re a s a se rvic e c louds, a s we ll a s c ompa nie s tha t run the ir own softwa re but wa nt a more re lia ble da ta c e ntre tha n the ir offic e . T he Austra lia n c oloc a tion ma rke t is e stima te d to be g rowing by 12% CAGR to $2bn by 2021 (F rost & Sulliva n 2016) & c loud ma rke t by 15% CAGR to 2019 (Ga rtne r). Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

8 Mac quar ie Cloud Se r vic e s Diffe r e ntiation.  Ga rtne r e stima te 58% o f c o mpa nie s pursue a hyb rid IT stra te g y One stop shop  T he b re a dth o f o ur pro duc t ra ng e se ts us a pa rt fro m o ur c o mpe tito rs: c o lo c a tio n, de dic a te d se rve rs a nd priva te c lo ud for hybr id IT  Ma c q ua rie o ffe rs a uniq ue le ve l o f a c c o unta b ility fo r the e ntire c usto me r e xpe rie nc e jo urne y fro m c o mme rc ia ls to se rvic e solution de live ry, to inte g ra tio n a nd the n suppo rt & b illing  We spe c ia lise in c usto mising the b uild fo r so phistic a te d c usto me rs to o ptimise pe rfo rma nc e o f the ir so ftwa re a pplic a tio n Custom and  We ha ve inve ste d in the mo st c e rtifie d da ta c e ntre s & c lo ud pla tfo rms to ma ke it e a sie r fo r o ur c usto me rs in fina nc ia l c omplianc e se rvic e s & Go ve rnme nt to c o mply with sta nda rds  Built on mar ke t It's e a sie r fo r c usto me rs to mig ra te to us whic h me a ns le ss risk, c o st & time to do the re -pla tfo rming tha t pub lic c lo uds re q uire  le ading T he re a re a lso de e pe r po o ls o f skille d sta ff who ma na g e the se te c hno lo g ie s  te c hnologie s Our c lo ud is b uilt o n ma rke t le a ding te c hno lo g ie s suc h a s Vmwa re , E MC a nd Cisc o Custome r  Ma c q ua rie ’ s ne t pro mo te r sc o re (NPS) is +66 fo r Q2 F Y17 – Austra lia n le a ding NPS e xpe r ie nc e Ofte n c ustome r s c hoose the public c loud for the fr ont e nd of ne w we bsite s & a pla c e to stor e ima g e s. We a r e usua lly se e n by our c ustome r s a s c omple me ntar y with public c loud, r a the r tha n substitute s. Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

Mac quar ie ’s Cloud Se r vic e 9 Hybr id IT vs Public Cloud. Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

10 Mac quar ie Gove r nme nt Diffe r e ntiation. One stop shop  for hybr id IT T his me a ns we c a n o ffe r a uniq ue le ve l o f a c c o unta b ility fo r the e ntire c usto me r e xpe rie nc e jo urne y fro m c o mme rc ia ls to se rvic e de live ry, to inte g ra tio n & the n suppo rt & b illing solution  T he b re a dth o f o ur pro duc t se ts us a pa rt fro m o ur c o mpe tito rs: c o lo c a tio n to c lo ud tailor e d for Gove r nme nt  We pro vide c yb e r se c urity se rvic e s to pro te c t a g e nc ie s fro m a tta c k (inc luding pro te c tio n fro m viruse s & ha c ke rs). T his Cybe r se c ur ity pro te c ts the a g e nc ie s syste ms & the ir c lo ud e nviro nme nts  Our c lo ud is b uilt o n ma rke t le a ding te c hno lo g ie s o f E MC, Cisc o a nd VMwa re & is c e rtifie d b y the Austra lia n Sig na ls Our c loud is Dire c to ra te (De pa rtme nt o f De fe nc e ) built on mar ke t  As mo st Go ve rnme nt a g e nc ie s use the se te c hno lo g ie s, this me a ns it's e a sie r fo r the m to mig ra te to us whic h me a ns le ss risk, le ading c o st & time to do the re -pla tfo rming tha t pub lic c lo uds re q uire te c hnologie s  T he re a re a lso de e pe r po o ls o f skille d sta ff who ma na g e the se te c hno lo g ie s Custome r  Ma c q ua rie ’ s ne t pro mo te r sc o re (NPS) is +66 fo r Q2 F Y17 – Austra lia n le a ding NPS. T he suppo rt is de live re d b y Austra lia n e ng ine e rs, o f whic h o ve r 100 a re c le a re d b y the Austra lia n Go ve rnme nt e xpe r ie nc e Ma c qua r ie diffe r e ntia te s itse lf thr oug h its foc us on c ybe r se c ur ity & de live r ing Gove r nme nt se c ur ity g r a de c loud & c oloc ation solutions. We ha ve 42% of the Austr a lia n Gove r nme nt a s c ustome r s Ma c qua rie T e le c om Group | Inve stor Pre se nta tion

Mac quar ie Gove r nme nt’s Offe r ing 11 Cloud & Cybe r Se c ur ity foc us. Cybe r Se c ur ity Se c ur e Cloud Ne twor k Ma c qua rie T e le c om Group | Inve stor Pre se nta tion