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* Intercultural Mediator ? The intercultural mediator is a professional or a volunteer who acts as a bridge between people of different socio-cultural backgrounds. *
* * New Jobfunction: ~definition * Caritas International: 5 years of experience Caritas Volunteer employee Artikel 60 * Volunteer: * Peter en Meter Project (Mentorship) * Professional: * Artikel 60 contract (Public Centre for Social Welfare(OCMW) * Regular Caritas employee
Evolution within Caritas * Peter and Meter * As volunteer * Once or twice a week * Artikel 60 * Employee of Public Centre for Social Welfare(OCMW) * Learning on the workfloor * Rules and Conditions of OCMW * Limited contract depending on Category of age * Caritas employee * Regular employee * Rules and Conditions of the Organization
* Profile Intercultural Mediator
* Profile Intercultural Mediator * Language and cultural background * Understanding of the refugee’s background and the expectations and cultural background of the host country * Expert by experience Migration background: familiar with the realities of refugees, determined by the language of the target group. ~social class and education background
* Profile Intercultural Mediator * Mother tongue and values, cultural background of the refugee * Language and standards in the host country * Basic knowledge in local administration and legislation
* Profile Intercultural Mediator * Balance between distance and proximity * Neutral and non-intrusive attitude * Professional secrecy – confidential * Communication and social skills
* Pairs with social workers * Circumscribe job: gradually define and finetune the job description in function of the basic skills, competences and motivation * Feedback, Support: experience driven learning in coached environment * Evaluating situation – intervision * Demarcation responsibilities: No final decisions *
* General framework and place of intercultural mediator in the organization * The work of the intercultural mediator: detailed job description: Role, competences, skills, attitudes * Communication techniques * Discretion and professional secrecy * Distance an proximity * Stress and burn out prevention *
* How to set limits * Intercultural and integration themes: * Giving mean to different perspectives and concepts * Gender, religion, politics * Deontology * Responsibility *
* Prevention * Jobdescription * Expectations * Burn-out *
* Expert by experience * No specific degree in social work, psychology, interpreting … * experience driven learning in coached environment * No professional translators * Deontology volunteer – professional *
* Investment Training * Investment Intervision * Investment in carreer managment: * structural/ procedures / function recognition / status … + training * Internal * External * … *
* International definition * Similar jobfunctions
* Cross-cultural ? Intercultural ? Mediator? Interpreter? Coach ? Assistant ?
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