LEAN CONSTRUCTION INSTITUTE INTEGRATED PROCESS FOR DOCUMENT QUALITY ASSURANCE 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
YOUR PRESENTER DENIS J STROUP, AIA SENIOR ASSOCIATE 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
TRADITIONAL QA/QC PROCESS Independent review by each discipline Lack of Design follow up can iteration keep issues team hidden coordination Comments Resolution returned through without emails dialogue SILOED APPROACH DOESN’T FOSTER COLLABORATION… 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
TRADITIONAL QA/QC PROCESS 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
TRADITIONAL QA/QC PROCESS 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHY AN INTEGRATED PROCESS? • High level of collaboration • Efficient • Direct line to clarify comments or get more information in real time • Diversity of group lends expertise, the untapped potential of the collective experience • Deeper understanding of the “why” something is the way it is • Fosters an environment of team, builds trust 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHY AN INTEGRATED PROCESS? Traditional 3 rd Party Review Lionakis IPR IPR’s Lionakis Added Value Vision Alignment 2 to 6 weeks for plan review Instant feedback Efficiency, coordination comments A single peer reviewing all Reviewers of more than one Design, coordination, disciplines. At best one reviewer perspective / expertise on each rapport per discipline. sheet. Questions marked on plans Dialogue as to “why?” Efficiency Silos of responsibility, reviewer Buy-in from multiple decision Efficiency not accountable, outside reviews makers, including owner, are very expensive architect, & contractor “Make these corrections” Knowledge sharing / mentoring Efficiency, coordination, What VALUE DO we get from an rapport integrated project review? Client wondering why peer review Client satisfaction Relationship building, had so many comments Trust building 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHY AN INTEGRATED PROCESS? BEFORE – 90 SPACES AFTER – 92 SPACES Case study • Kaiser Vallejo Parking Lot • The Late Terry Robbish (Marquis Systems) – “I’m a security designer. Why am I reviewing landscape and electrical drawings?” • Kit Neal (Kaiser Napa Solano Area Director) – “ I would like to see this on all of our projects” 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHY AN INTEGRATED PROCESS? ≤100% Construction Pre-Construction Services Understanding Owner Common Architect Hired Engineers Hired CM/GC Hired Major Trades Hired Valid. Design Concept Implementation SD CD DD 16 th LCI Congress | San Francisco, CA | October 7-10, 2014 Time
WHY AN INTEGRATED PROCESS? 100% Pre-Construction Services Construction Understanding Owner Common Understanding Architect Hired Common CM/GC Hired Engineers Hired Major Trades Hired Concept Design Implementation Valid. Time 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? IPR ALLOW 6 WEEKS 1 4 3 2 5 6 Email #2: Email #1 to Team • • Members: – Team & Outsiders (if – Proposed warranted) Date/Time/Place – Specific Agenda – Explain process & who is expected to show – Table Assignment • Client – Project Descriptions • Consultants • GC • Major Vendor 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Agenda organization – Project description – Who? – Assignments, value of looking at other people’s work 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Sample Room Setup Room setup W al l S p a c e – Room reservations – Size / # of Tables Table 3 Table 2 • Clearly labeled & coordinated with agenda sent out on invite. Lunch – Wall space Table 4 Table 1 Lunch • Room for post-its – Pens/Post-its – Butcher paper – Half-size/Full-size? Wall Space – Partial set Arch Civil Struct’l Elec – Specs/reference set? Drawings by discipline on marker board or paper • Lunch? OR G1.0 A1.1 A1.2 S.1 S.2 E.1 E.2 Individual sheets if 12 sheets or less 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Facilitation • PM and facilitator – Introductions around the table – Description of project by PM – Description of process by facilitator • Why is a separate facilitator good? – Allows for detached control of the room – Allows PM to focus on project questions – Can fill in empty chairs (with fresh set of eyes 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Facilitation, cont. SAMPLE POST-IT • “Go!” Monitor activity – Watch for off-subject review – Watch for participation – How’s the energy? Time? – Offer to post the ‘Post-Its’ (or collect them for ‘iPad’ entry) – Listen in on specific conversations – Sit in here and there for absentees – Talk to client • Recap by table – Speaker – (3) big things, or things that need more review 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
16 th LCI Congress | San Francisco, CA | October 7-10, 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Accountability • Session follow up – Enter in spreadsheet ASAP – Bring iPad and your Project Coordinator to enter as you go – Deliver comments to team within 24 hours (depending on project size) SAMPLE LOG 16 th LCI Congress | San Francisco, CA | October 7-10, 2014 INTEGRATED PROCESS FOR DOCUMENT QUALITY ASSURANCE | LCI | JULY 16 TH & 17 TH , 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Continuous Improvement Plus (+) Delta ( ∆ ) • ½ size drawings • ½ size drawings. Plus (+)l • Not enough time for review • Diverse group of people • Would have liked more project • Mentoring opportunity info ahead of time • People working on behalf • Invite Facilities folks next time of project • Invite plan reviewer next time • Design all in one place • Contractors and designers in same room 16 th LCI Congress | San Francisco, CA | October 7-10, 2014 INTEGRATED PROCESS FOR DOCUMENT QUALITY ASSURANCE | LCI | JULY 16 TH & 17 TH , 2014
WHAT DOES AN INTEGRATED REVIEW LOOK LIKE? Continuous Improvement • 2 ½ hours is about the maximum amount of time a group can concentrate. Even within that time, there will be a fair amount of table hopping. • The mix at each table should include at least one person familiar with the project and the set of drawings being reviewed. • If possible, the mix at each table should include at least one person totally unfamiliar with the project. • Be flexible…. If a table wants to focus on something in particular, let them. o If the all of the tables are pretty much done before the allotted time is up, either mix things up or finish early. Otherwise the time o is not productive. Let individuals roam when they are restless and see what other tables are doing. This will happen naturally as questions arise for o different disciplines. • Sometimes the discussion of the Big 3 items can be as useful as the proceeding review time. • 3-4 people at each table works best. 2 people is too few, more than 4 too many. If you have a lot of no-shows, consolidate the tables to maintain 3-4 at each. o 16 th LCI Congress | San Francisco, CA | October 7-10, 2014 INTEGRATED PROCESS FOR DOCUMENT QUALITY ASSURANCE | LCI | JULY 16 TH & 17 TH , 2014
WHY AN INTEGRATED PROCESS? “ value is what you get. Price is what you Pay.” - warren buffet 16 th LCI Congress | San Francisco, CA | October 7-10, 2014 INTEGRATED PROCESS FOR DOCUMENT QUALITY ASSURANCE | LCI | JULY 16 TH & 17 TH , 2014
WHAT DO YOU BUDGET FOR AN INTEGRATED REVIEW? UP TO $2 M CONSTRUCTION VALUE IPR – CASE STUDIES TRADITIONAL QC • Very Small Projects - $0 for QC • Recommended QC budget – Little or no budget, significant value added – Very Small Project: 8 hours x $150 =$1,200 over lunch o Hawaii CUP: no plan check comments after sending comments to Interface o Mexican Consulate: significantly improved submittal package prior to submitting 16 th LCI Congress | San Francisco, CA | October 7-10, 2014 INTEGRATED PROCESS FOR DOCUMENT QUALITY ASSURANCE | LCI | JULY 16 TH & 17 TH , 2014
WHAT DO YOU BUDGET FOR AN INTEGRATED REVIEW? UP TO $10 M CONSTRUCTION VALUE TRADITIONAL QC IPR – CASE STUDY • Recommended QC budget • Kaiser Vallejo ($100,000 Fee) – Small Project: 20 hours x $150 =$3,000 • Billable time: $1,008 • Cost of lunch: $ 68 • Cost of printing: $1,000 +/- • Grand total: $2,076 +/- 16 th LCI Congress | San Francisco, CA | October 7-10, 2014
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