Intact Financial Corporation (IFC) Investor Presentation December 2010
Forward-looking statements Certain of the statements in this document about the company’s current and future plans, expectations and intentions, results, levels of activity, performance, goals or achievements or any other future events or developments constitute forward-looking statements. The words “may”, “will”, “would”, “should”, “could”, “expects”, “plans”, “intends”, “trends”, “indications”, “anticipates”, “believes”, “estimates”, “predicts”, “likely” or “potential” or the negative or other variations of these words or other similar or comparable words or phrases, are intended to identify forward-looking statements. Forward-looking statements are based on estimates and assumptions made by management based on management’s experience and perception of historical trends, current conditions and expected future developments, as well as other factors that management believes are appropriate in the circumstances. Many factors could cause the company’s actual results, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward- looking statements, including, without limitation, the following factors: the company’s ability to implement its strategy or operate its business as management currently expects; its ability to accurately assess the risks associated with the insurance policies that the company writes; unfavourable capital market developments or other factors which may affect the company’s investments and funding obligations under its pension plans; the cyclical nature of the P&C insurance industry; management’s ability to accurately predict future claims frequency; government regulations; litigation and regulatory actions; periodic negative publicity regarding the insurance industry; intense competition; the company’s reliance on brokers and third parties to sell its products; the company’s ability to successfully pursue its acquisition strategy; its ability to execute its business strategy; the company’s participation in the Facility Association (a mandatory pooling arrangement among all industry participants); terrorist attacks and ensuing events; the occurrence of catastrophic events; the company’s ability to maintain its financial strength ratings; the company’s ability to alleviate risk through reinsurance; the company’s ability to successfully manage credit risk (including credit risk related to the financial health of reinsurers); the company’s reliance on information technology and telecommunications systems; the company’s dependence on key employees; general economic, financial and political conditions; the company’s dependence on the results of operations of its subsidiaries; the volatility of the stock market and other factors affecting the company’s share price; and future sales of a substantial number of its common shares. All of the forward-looking statements included in this document are qualified by these cautionary statements. These factors are not intended to represent a complete list of the factors that could affect the company; however, these factors should be considered carefully, and readers should not place undue reliance on forward-looking statements made herein. The company and management have no intention and undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. Important notes: � All references to direct premiums written (“DPW”) in this document exclude industry pools, unless otherwise noted. � All references to “excess capital” in this document include excess capital in the P&C insurance subsidiaries at 170% minimum capital test (“MCT”) plus liquid assets in the holding company, unless otherwise noted. � Catastrophe claims are any one claim, or group of claims, equal to or greater than $5.0 million, related to a single event. � All underwriting results and related ratios exclude the MYA, except if noted otherwise. 2
Canada’s leader in auto, home and business insurance Who we are Distinct brands • Largest P&C insurer in Canada • Over $4 billion in direct premiums written • #1 in Ontario, Québec, Alberta, Nova Scotia • Substantial size and scale advantage • 11 successful acquisitions since 1988 • $8.6 billion cash and invested assets Scale advantage Industry outperformer 2009 Direct premiums written 1 Top five insurers ($ billions) 10-year performance – IFC represent 36% $4.2 IFC vs. P&C Industry 1 of the market outperformance $3.4 $2.2 $2.1 $1.9 Premium growth 1.7 pts Combined ratio 2 3.8 pts Aviva Intact Co-operators TD RSA Canada Meloche General Return on equity 3 7.5 pts Market 4.9% 11.0% 8.8% 5.8% 5.5% share 1 Industry data source: MSA Research excluding Lloyd’s, ICBC, SGI, SAF, MPI and Genworth 2 Combined ratio includes the market yield adjustment (MYA) 3 3 ROE is for Intact’s P&C insurance subsidiaries
Consistent industry outperformance Sophisticated In-house claims Significant Broker Multi-channel Proven pricing and expertise scale relationships acquisition distribution underwriting advantage track record 2009 combined ratios Five-year average loss ratios Industry Intact 106% 75% 71.3% 72.5% 104.8% 71.5% Cdn. P&C 70% industry average 104% 65.1% =101.7% 65% 61.6% 102% 60% 54.8% 55% 99.7% 100% 50% 45% 98% 40% 96% 35% Top 10 (average) 30% Auto Personal Property Commercial P&C Source: MSA Research 2009 Data in both charts are for the year ended December 31, 2009 Industry results exclude Lloyd’s, ICBC, SAF, SGI, MPI, Genworth and Mutuals in Quebec Includes market yield adjustment (MYA) 4
We continue to outperform the industry Operating highlights: Comparison with Canadian P&C YTD September 30, 2010 industry 1 benchmark • Net operating income of $320 million Intact Top 20 105% 103.0% or 74.4% higher than last year due to 102% improved underwriting performance 99% 96.6% 96% • Solid overall combined ratio of 94.5% 93% 90% • Growth of 5.3% based on Combined ratio (including MYA) contributions from all lines of 20% business 14.3% 15% • Book value per share growth of 10% 6.9% 10.7% during the past 12 months 5% • Operating return on equity of 14.1% 0% Return on equity for the last 12 months 6% 5.1% 5% 4.8% 1. Industry data source: MSA Research excluding Lloyd’s and Genworth 4% * Difference versus 5.3% due to exclusion of industry pools Direct premiums written growth* 5
Q3-2010 Financial highlights Q3-2010 Q3-2009 Change YTD-2010 YTD-2009 Change (in $ millions, except as otherwise noted) Direct premiums written $1,205.8 $1,144.1 5.4% $3,437.9 $3,263.6 5.3% Net underwriting income $36.7 ($53.2) n/a ($2.1) n/a $171.9 Combined ratio 96.6% 105.2% (8.6) pts 94.5% 100.1% (5.6) pts Net operating income $0.78 $0.18 333.3% $2.76 $1.53 80.4% per share (dollars) Earnings per share ($0.07) n/a $0.72 $2.78 $0.25 n/a (dollars) Trailing 12-month 14.1% 8.4% 5.7 pts operating ROE • Overall combined ratio of 96.6%, 8.6 points better than the same quarter last year, was driven by improved current year results • Good underwriting performance, coupled with healthy investment income, resulted in 12-month operating return on equity of 14.1% 6
Strong financial position and excess capital Strong balance sheet $8.6 billion in cash and invested assets Loans • Excess capital of $800 million, based on 170% MCT Cash and short 4.0% term notes 5.1% • As at September 30, 2010, the debt to total capital ratio was 14.1%. Based on a debt to total capital ratio of 20%, Common shares approximately $258.1 million of additional debt 12.2% capacity remains Fixed income • Board authorized up to 10% of total shares NCIB 61.1% (63.9% complete as of November 30, 2010) Preferred shares 17.6% • Solid ratings from A.M. Best, Moody’s and DBRS • Adequate claims reserves evidenced by consistent favourable development Note: Invested asset mix is net of hedging positions Acquisition capacity ($ millions) High-quality investment portfolio Excess capital at September 30, 2010 1 • 98.5% of bonds are rated A or better $800 • 79.0% of preferred shares are rated P1 or P2 • Minimal U.S. exposure Remaining debt capacity 2 $258 • No leveraged investments (without Total acquisition capacity Approx. $1.0 b issuing equity) All figures as at September 30, 2010 unless otherwise noted 1 Excess capital over MCT of 170% 2 At 20% debt-to-total capital. Remaining debt capacity at September 30, 2010 7
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