Infrastructure to the Cloud May 23, 2017
Comprehensive Infrastructure as a Service Solutions for K–12 Schools, Higher Education Institutions, and Libraries
Comprehensive Solutions for Education COMMUNICATION CLOUD BROADBAND Wi-Fi/LAN ENA TrustCompute ENA Internet Access ENA Air ENA SmartVoice ENA AdvantEdge ENA SmartLink ENA WAN ENA NetShield ENA Wi-Fi Professional Services ENA SmartConference ENA LAN Professional Services ENA SmartFax ENA WebSafe ENA Toll-Free ENA WebSafe Mobile Video Collaboration/Zoom www.ena.com
What We Do We provide the innovative technology solutions, exemplary performance, and exceptional customer support 1. That help enable transformative digital learning 2. That help schools, libraries, and higher education institutions cost-effectively and securely manage their business operations in a rapidly changing world www.ena.com 4
The ENA Experience… But it’s not just ENA’s products that are so dynamic, it’s also our people and passion for customer service combined with our exceptional deployment and support performance that differentiate us. www.ena.com
Dedicated Customer Support
From Infrastructure to the Cloud Broadband Wi-Fi Video Cloud Computing KEY – Find a technology partner that will work closely with you to achieve the desired result
Building a Resilient Infrastructure At the onset of Tusculum’s distance education program, bandwidth topped out at 45 Mbps • A complete reinvention of the network infrastructure first began in August of 2011 • Information Systems began exploring how to increase the bandwidth level. Decided to • replace the three different bandwidth providers with one managed solution This solution gained us four times the bandwidth. It also brought the monitoring and • reporting of our bandwidth usage under one roof, allowing for detailed reporting of usage statistics Tusculum partnered with ENA to increase our bandwidth to 100 Mbps. Due to the increase • in our online enrollments, we then upgraded to 200 Mbps. In Fall 2016, Tusculum became a 1 Gbps college campus. This solution also brought our off-campus Tusculum College sites onto one network, • allowing us to extend more managed services to Morristown and Knoxville campus locations.
Managed Wi-Fi • Deployed ENA Air, a managed Wi-Fi solution, to provide students with seamless campus-wide connectivity • Planning for the future o Scalability o Capacity o Resiliency o Mobility
Video Conferencing • Began using video conferencing technologies to bridge distance gaps o Initially purchased Tandberg technology with grant funds Cost-prohibitive for long-term sustainability and growth o Made the decision to purchase and deploy a cloud-based video conferencing solution – Video Collaboration Powered by Zoom
Annual Growth The Fall 2015 semester saw the online program generate almost $900,000.00 in revenue Spring 2017 140 sections • Over 900 • enrollments
Cloud Computing Wanted to find a means to host Moodle • Researched a variety of cloud solutions o Selected ENA TrustCompute o Building a collaborative Moodle with five other colleges using new • cloud solution Next steps and vision for the cloud •
Up in the Air: How to decide if Cloud Computing Is Right for You? • Background: A brief history of the cloud • Cloud computing by definition • Leveraging the cloud to solve problems • Assessing the value of cloud computing • Making the decision • ENA TrustCompute: ENA’s cloud solution www.ena.com 13
Background: A brief history of the cloud
Entering the Age of Cloud A Brief Timeline 2004 2009 2012 2016 1997 1998 1999 2006 Cloud salesforce.com AWS EC2 Microsoft Amazon Web Google ENA Trust Computing Services Blog Azure Cloud Compute coined Platform VMware founded Silicon Valley startups were among the earliest cloud adopters. Cloud has been transformative Cloud now has broad appeal • Deployment automation • Startups, enterprise, and SMB • Agile • Private and public sector • DevOps • All industries • Speed to market • IT organizations and lines of business www.ena.com 15
Gartner Hype Cycle 2012 2014 www.ena.com 16
Cloud Themes: ITaaS and XaaS ITaaS – Information Technology as a Service Thinking of IT as business enablement • • Consuming IT as a service rather than producing it XaaS – Anything as a Service • DaaS Desktop as a Service • IaaS Infrastructure as a Service • DBaaS Database as a Service • PaaS Platform as a Service • DRaaS Disaster Recovery as a Service • SaaS Software as a Service • BaaS Backup as a Service • CaaS Communications as a Service • FSaaS File System as a Service • NaaS Network as a Service • SaaS Storage as a Service • MaaS Monitoring as a Service www.ena.com 17
Source: Albert Barron July 30,2014 Linkedin https://www.linkedin.com/pulse/20140730172610-9679881-pizza-as-a-service?trk=hb_ntf_MEGAPHONE_ARTICLE_COMMENT www.ena.com 18
Cloud Computing by Definition
The National Institute of Standards and Technology (NIST—an agency of the US Department of Commerce) Essential Characteristics of Cloud • Broad Internet access • On-demand self-service • Resource pooling Rapid elasticity • • Metered service Cloud Service Models Infrastructure Platform Software as a Service (IaaS) as a Service (PaaS) as a Service (SaaS) Cloud Deployment Models Public Community Hybrid Private Cloud Cloud Cloud Cloud www.ena.com 20
Cloud Service Models Traditional IT Infrastructure as a Service Platform as a Service Software as a Service “Cloud Computing” Provider Managed Provider Managed Provider Managed Examples: Example: Example: • AWS EC2 • Microsoft Azure • Facebook • ENA TrustCompute • IBM Bluemix • Google Classroom www.ena.com 21
Leveraging Cloud to Solve Problems
IT Challenges in Education New data center edges Data integrity and recoverability Data security and privacy Budget constraints and skills gaps New technologies Federal, state, and local compliance requirements Accessibility and availability www.ena.com 23
What is your objective? Data center replacement Capacity on demand Internet facing workloads Offsite backup Disaster recovery Cost-effective compute www.ena.com 24
Cloud Strategies Cloud Aware Aware of broad cloud trends Not yet prepared to adopt public cloud But preparing for an eventual move Cloud Experimentation Learning about SaaS, PaaS and IaaS Deploying common SaaS solutions Testing IaaS deployments Preparing the IT Organization for the Cloud: Transforming the IT Organization www.educause.edu/ecar/ecar-working-groups/cloud www.ena.com 25
Cloud Strategies Opportunistic Cloud Seeking out cloud solutions New services may remain on premises Choosing cloud when benefits are seen Cloud First Cloud at top of decision-making chain Cloud fulfills majority of needs Migration planning for legacy services www.ena.com 26
Assessing the Value of Cloud Computing
What is right for your organization? Identify your objectives Assess the cost Assess your technology Evaluate vendor offerings One size does not fit all!
The tipping point Taking a second look at the cloud Significant new investment looming Significant resource constraints Change to risk profile Change in budget / funding Change in on premise application scope (shrinking data center)
TrustCompute: ENA’s Cloud Solution
ENA’s Customer Feedback on Cloud Computing ENA’s Ethnographic Surveys 22 Institutes of Learning Technology Coordinators System Administrators IT organizations welcome the benefits of cloud computing Capacity on demand Horizontal scaling Geographic diversity Reduced reliance on in-house skills Redundant infrastructure They want to steer clear of added complexity Repackaged/multi-vendor services Piecemeal cloud solutions Running two distinct data centers What they can’t live without Predictable monthly billing www.ena.com 31
ENA TrustCompute Overview ENA TrustCompute is Infrastructure as a Service delivered to educators via a community cloud , enabling them to realize the computing benefits of a public cloud such as flexibility and scalability but with the added features of privacy, security and predictable billing. And of course it includes ENA’s world class support . Transforming d data centers in the d digital a age. www.ena.com 32
Middleware & Applications Operational / Administrative Labor Operating System Customer Managed Software Infrastructure as a Service Data Privacy ENA Managed Security Virtualization Software (VMware, Microsoft, etc) Storage Hardware Network Hardware Server Hardware Power & Cooling w/ Redundant Systems Racks & Cable Data Center Floorspace Carrier Access www.ena.com 33
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