INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN - PowerPoint PPT Presentation

Reviewed by: DELIVERING: A UK INDUSTRY STANDARD FOR PROPERTY ASSET MANAGEMENT GREEN PAPER A3 INDUSTRY STANDARD FRAMEWORK INDUSTRY STANDARD FRAMEWORK CONSILIAN CONSI IAN BU BUILDING DING SO SOLUTI LUTION ONS FO FOR BUSINESS R BUSINESS PRO PROBLEM LEMS-

BUSINESS MANAGEMENT SYSTEMS BUSINESS MANAGEMENT SYSTEMS 1. Fit within / alongside existing standards and models 2. PDCA Cycle 3. Process Approach 4. Recursive structure – system within a system 5. Agree main headings / components 6. Develop components using a systems approach

CONTENT CONTENT • DEFINITIONS, ABBREVIATIONS AND SYMBOLS DEFINITIONS, ABBREVIATIONS AND SYMBOLS • METHODS OF MEASUREMENT METHODS OF MEASUREMENT • PERFORMANCE REQUIREMENTS PERFORMANCE REQUIREMENTS • A CODE OF PRACTICE A CODE OF PRACTICE • GUIDA GUIDANCE CE

PROLIFERATION PROLIFERATION Most organisations Most organisations have s have separate parate managem nagement sys nt system em s standards andards for: for: • Quality Management [ISO 9000 series] Quality Management [ISO 9000 series] • Environmental Manageme Environmental Management [ISO 14000 series] nt [ISO 14000 series] • Health & Safety Health & Safety Managem Management [OHSAS 18000 nt [OHSAS 18000 s series] ries] • Data Management [I Data Management [ISO SO 27000 s 27000 series] ries] • Financial Management [e.g. CIPFA model] Financial Managem nt [e.g. CIPFA model] • Hum Human Resources n Resources Managem Management nt • etc etc

ALIGNMENT ALIGNMENT Process that places things in a relationship of agreement or alliance with other things

INTEGRATION INTEGRATION Process that combines things to create a whole or complete entity: • FULL - constituting systems lose their unique identities • PARTIAL – optional modular supporting systems for specific purposes

? choice partial full alignment integration proliferation integration

BSI ‘Integrated’ BSI ‘Integrated’ Management System Management System 0 MANAGEMENT SYSTEM 1 POLICY 2 PLANNING 3 IMPLEMENTATION + OPERATION 4 PERFORMANCE ASSESSMENT 5 IMPROVEMENT 6 MANAGEMENT REVIEW

PDCA CYCLE PDCA CYCLE PLAN PLAN design or revise the process components to improve results DO DO implement the plan and monitor its performance CHECK CHECK assess performance and report the results to managers ACT ACT decide on changes needed to improve the process e.g. ISO 14000 series + BSI PAS55

IMS + PDCA CYCLE IMS + PDCA CYCLE 0 MANAGEMENT SYSTEM ALL 1 POLICY ALL 2 PLANNING LANNING PLAN LAN 3 IMPLEMENTATION + OPERATION MPLEMENTATION + OPERATION DO DO 4 PERFORMANC ERFORMANCE ASSESSMENT ASSESSMENT CHECK HECK 5 IMPROVEMENT MPROVEMENT ACT ACT 6 MANAGEMENT REVIEW ALL

BSI Management System Integration BSI Management System Integration 1 Management responsibility and leadership ALL 2 Identification and analysis of needs PLAN 3 Policy and objectives PLAN 4 System planning and implementation PLAN 5 Allocation of resources PLAN 6 Communication and Information Systems PLAN 7 Process and Activity Management rocess and Activity Management DO DO 8 Measurement and Monitoring CHECK 9 Management Review and Improvement Plan ACT

PROCESS APPROACH PROCESS APPROACH e.g. ISO 9000 series

SUB-SYSTEM PROCESS APPROACH + PDCA PROCESS APPROACH + PDCA SYSTEM

RECURSIVE: RECURSIVE:

PROCESS APPROACH PLAN DO ENVIRONMENT SYSTEM INPUTS OUTPUTS PROCESS CONTROL CONTROL INPUTS CHECK ACT

PROCESS APPROACH - RECURSIVE SYSTEM SUB-SYSTEM INPUTS OUTPUTS INPUTS OUTPUTS PROCESS CONTROL CONTROL INPUTS CONTROL CONTROL INPUTS

POLICY & STRATEGIC TACTICAL OPERATIONAL External Factors GOVERNANCE PLANNING PLANNING PLANNING Political Economic STAKEHOLDER Social AM PLANS GROUPS Technical Environmental Legislation DATA INPUTS MANAGEMENT OUTPUTS + Strategic Intent AM POLICY ASSET PERFORMANCE OUTCOMES + STRATEGY MANAGEMENT UTILISATION Leadership Customer Customer Focus AM TOOLS + TECHNIQUES Corporate Key Resources Business Unit Culture AUDIT + Owner Systems + REVIEW Processes Society reporting monitoring

1. Policy 2. Planning 3. Implementation __and Operation 0. Management __System 6. Management 5. Improvement 4. Performance __Review __Assessment

ENABLERS RESULTS people results people Key Processes policy + strategy customer results Leadership performance results partnerships society results + resources INNOVATION + LEARNING PROPERTY PROPERTY ASSET ASSETS MANAGEMENT The EFQM Excellence Model

OUTPUTS INPUTS DEVELOP AM PLANS Strategic intent [plan] [do] Leadership Customer focus IMPLEMENT AM SYSTEM Key resources OUTCOMES AM PLANS + POLICY Culture Customer Corporate Systems + [act] [check] processes Business Unit REVIEW Owner + AUDIT Society reporting monitoring Property Asset Management Process - outline

other aims + influences objectives Resources inputs processes outputs outcomes (£) economy efficiency effectiveness cost effectiveness Public Sector Value Chain

Managemen Management Sy Syst stem em Integra Integration PD PDCA Qua Quality Mana lity Management Sys gement Systems ems Physi ysical Asse al Asset Managemen t Management AS/ AS/NZS 4581 ZS 4581:1999 :1999 CYCLE CYCLE ISO 9000:20 ISO 9 000:2000 00 BSI PAS BSI P S 55 55 1 Managemen Management re respo sponsibi sibility a lity and leaders d leadership hip ALL ALL 5.1 5.1 4.4.1 4.4.1 2 Iden Identifi tificatio cation and anal and analysis ysis of of n needs eeds PLAN PLAN 5.2, 7.2 5.2, 7.2 4.1, 4.3.3 4.1, 4.3.3 3 Policy and obj licy and objectives ives PLAN PLAN 5.3, 5.4 5.3, 5.4 4.2, 4.3.4 4.2, 4.3.4 4 Syst Sy stem em pl planning and i anning and implemen ementatio tation PLAN PLAN 4.1,4.2, 7.1 4.1,4.2, 7.1 4.1, 4.3.6, 4. 4.1, 4.3.6, 4.4.4 4.4 5 Allocatio Allo cation of of re resourc urces PLAN PLAN 6.1, 6.2, 6. 6.1, 6.2, 6.3, 3, 6.4 6.4 4.4.2 4.4.2 6 Communicati mmunication and in n and informati formation n syst systems ems PLAN PLAN 5.5 5.5 4.3.1, 4.4.5 4.3.1, 4.4.5, 4.4.7 4.4.7 7 Proces Pro ess and a s and activity mana tivity managemen gement DO DO 4.2, 7.3, 7.4, 4.2, 7.3, 7. 4, 7.5, 7.5, 4.4 4.4 8 Measurement and monit Measuremen t and monitoring ring CHECK CHECK 4.2.4, 8.1, 8. 4.2.4, 8.1, 8.2, 8.3, 8.4, 2, 8.3, 8.4, 8. 8.5 5 4.5 4.5 9 Managemen Management review and imp review and improvemen ovement pl t plan an ACT ACT 5.6 5.6 4.6 4.6

BUSINESS MANAGEMENT SYSTEMS BUSINESS MANAGEMENT SYSTEMS 1. Fit within / alongside existing standards and models 2. PDCA Cycle 3. Process Approach 4. Recursive structure – system within a system 5. Agree main headings / components 6. Develop components using a systems approach