Indian IT Industry Economic Diplomacy Division Ministry of External Affairs New Delhi
Source: N dia: A matchless IT business partner MARKET: T: Most st Attractive BUSIN INESS INFRASTR TRUCTU CTURE- Excellence in delivery Growing spending power – Entry level wages – Lesser ~7-8X ~1.2 billion LEADING GLOBAL SOURCIN CING amongst the biggest market compared to source nations NATIO TION Number of Global Delivery >75% Population with <35 years of age >670 Centers (GDCs) > 78 Wider online user base; 29% Diverse supplier landscape; 375 million +16000 growth in internet users >8000 digital-centric INNOVATOR- Taking the lead in driving growt wth for SKIL ILLS – Digital hub cust stomers 67% Start-ups innovating for futuristic Talent composition – 2x growth >4,200 6.2 million Global sourcing share technology areas in 5 years Growth in funding in B2B space Digitally skilled people employed 250% ~250,000 over the last year in India Collaboration between large & Technical output – Engineers ~50 > 1 million small providers annually
Growth th of India’s IT Sector or 2005-P -Prese sent Firms in India became MNC 2000-0 -05 with delivery centers ac the globe. 1995-2 -2000 The number of firms in India India’s IT sector is at an grew in size and started inflection point, moving f offering complex services such enterprise servicing to as product management and Pre-1 -1995 It Industry started to mature. enterprise solutions. go-to-market strategies. Increased investment in R&D The country has already Western firms set up a number and infrastructure. become the third largest early 1990s, US-based of captives in India up base India increasingly seen as a panies began to outsource product development k to low-cost and skilled destination nt pool in India
1980-1990 990 1990-2000 000 2000-2010 010 2010 onward rd Revenue 1 >8 ~78 1 (US$ Bn) IT Contribution to India Employees 0.06 0.34 2.3 3.7 (Million) <1,000 ~ 2,000 10,000 – 12,000 >16,000 00 No. of Firms ~1% 1.8% 6.1% 9.3% GDP Share Share in Service <5% 10.5% 26% >45% Exports Share in Global - 47% 67% - Sourcing Bimodal IT, Dig Low-end support & End-to-end services; Bus, Automat development,Time & Strategic partner; - Value Addition platforms, IoT, s Material pricing (non-linear growth); tech, innovati Pay-as-you-use n for 2000, India IT Enabli ling Sma Cost Arbitra rage Colla labora ration Value Addition 2016 associated with Enterprises
STATE OF PLAY The Indian IT and ITeS industry is divided int major segments – IT services, Business Process Management (BPM), software products & ia is fast emerging as a digital engineering services, and hardware. nomy…Digital India, Make in IT Services: ia, Skilling India are creating a Market Size: USD75 Bn ewed thrust on the domestic >81% of revenue comes from Exports rket. Banking, Financial Services & Insurance ian IT companies can offer (BFSI) is the major vertical. tions in the following segments: BPM: Social Mobile Analytics & Cloud Market size: USD28 Bn (SMAC), 87% of revenue comes from Exports ERP, CRM, mobility and user Market size - USD54 billion by 2025 experience technologies. Software re Products & Engineering Services: Business Process Management Market size: USD27 billion sector, which is being driven >84% of revenue comes from Exports India2016: Indian IT Industry clocked by greater automation, Hard rdware re: revenues of USD 146 billion…Exports expanding omni-channel Market size: USD13.3 billion segment USD 98.5 Billion…Domestic presence, application of Domestic market accounts for a significan market grew by 14%- fuelled by analytics across entire value share. ecommerce chain.
Industry revenues (excluding e-Commerce) total at USD 143 Bn ian IT-BPM industry growth reflects variable impact of currency. BPM revenue break-up 1 Exports cross USD 100 Bn; doubled over last 6 years USD billion ion IT services ~USD 75 Bn 143 132 13 119 13 35 India has become the global hub for high value added service 34 22 12 21 ER&D and Product Development revenues ~USD 26 Bn. 32 20 World’s biggest BPM destination- Revenues of USD 28 Bn. 108 ~USD 17 Bn E-Commerce industry, growing at 20% boosting d 98 87 consumption. 17 14 11 Increased consumer adoption of digital tech couple led with a technolo logy focused Government growth agenda FY2015 FY2016E FY2014 • Aadhar (Unique Identification Number) enrolment crossing 1 B Exports Domestic e-Comm Hardware • Large projects like Goods & Services Tax Network (GSTN) aw COM has begun to report eCommerce market as part of domestic • Electronic transactions related to eGov doubled in 2015 – 7 b ; historical numbers have been changed to reflect addition of this nt
ervices: At par with industry growth rate - 10.3%; PM: Scale and maturity, the industry USP IT services exports: s: Biggest st segment of the indust stry BPM exports: s: Knowl wledge services driving growt wth FY2016E: 100%= USD 61 billion High-end CIS 1% services; 12% 1% 13% F&A 2% Others; 13% 40% Knowledge services HRO 21% Software testing; 8% Procurement & logistics IS 22% Other horizontals CADM; 47% outsourcing; 20% orld’s largest IT services base - >7,500 firms 7% share in global IT sourcing • Y-o-Y growth of nearly 9 per cent S outsourcing: Fastest growing (>12%) • 38% global sourcing share oftware testing: >11.5% growth; increased focus on quality, digital • Investments in platform-based solutions, digital marketing services, ransformation driving growth analytics and consulting fundamentally changing industry landscape 50+ MNC and GIC firms
dian IT-BPM: Mix of players IT-BP BPM Industry Structure, FY 2016 Fully integrated players offering complete range of services • Large scale operations and infrastructure • 11 Large >40% Presence in over 60 countries • players Mid-tier Indian & MNC firms offering services in multiple • verticals Mid-sized ~35-40%c 40%cent Dedicated captive centers • 120-150 players Near shore and offshore presence in more than 30-35 countries • Players offering niche IT-BPM services • Emerg rging players Dedicated captives offering niche services ~10-11% 11% • ~1,000 000-1,20 ,200 Expanding focus towards sub Fortune 500/1,000 firms • Small players focusing on specific niches in either services or • Small sized verticals ~9-10% 0% ~15,00 ,000 players Includes Indian providers and small niche captives • Start-ups emerg rging as the partners of the future re rce: NASSCOM
India IT: Business Destinations & Emerging verticals Traditional geogra raphies growing fastest – 10.4% Emerg rging verticals growing faster BFSI RoW; 2% APAC; 8% Hi-tech/ Telecom 3%3% 4% Continental 5% Europe; 11% Manufacturing 10% 41% Retail Healthcare 16% Travel & UK; 17% Transportation Construction & USA; 62% 18% Utilities FY2016E, 100%= USD 108 billion ardware exports SSCOM
stry hiring levels steady; specialized • Industry employee base reaches 3.7 million, addition of l sets in demand lakh in FY2016 Direct employment * • eCommerce industry - 40,000 employees 3,690 (‘000) 3,490 • 1.1 million jobs added in last 5 years 6% • Annual talent output: 6.2 million 760 • >1 million technical graduate pool 720 • ~36-38 per cent share of global employable talent 1,090 pool for IT 1,040 • Indian IT industry a Global talent powerhouse – representative of millennials, showcasing diversity, and leadership in digital skills 1,840 1730 • Talent hunt shifting from ‘Qualification’ to ‘skill based’; hiring ‘knowledge and expertise’ FY2015 FY2016E IT exports** BPM exports IT-BPM Domestic*** ding Hardware ** includes IT services, Software products, ER&D and product development *** excludes eCommerce
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