Impact of N Natural User Interfa rfaces in Enterprise Applications Applications ns ns Balasubramanian Somasunda daram Disclaimer: The views expressed in this presentation are t the views of the individual only and not by the company
volution of User Inte nterfaces “Super” Natural Natural User Interfaces? Interface Graph phical User User r r Interfa rface Command Line Interface Batch Interface Reference
haracteristics of Na atural User terfaces ser Centered ulti-Channel nexact igh Bandwidth igh Bandwidth oice-based ehavior-based Reference
nterprise Application ions Trends Image S Forre
ngagement to Expe periential ystems Source : Harvard Review
xperiential Systems s - Business cenarios ustomer Service Functions Product / Service Marketing through Immersi rsive Experiential environment formation Interaction Interactive Business Proposals Corporate Learning & Development Corporate Learning & Development ysical / Digital World Integration Building Automation orkplace Interactive Surfaces / Digital Whiteboards Simulation / Product Design
ew Age Enterprise se Applications Tata Motors takes the retail experience to the next level suring best-in-class customer experience in sales, servic ice and beyond mpany offers a hi-tech showroom with: walls where customers can configure their cars real time using tablet PC's ous customer lounge area with Wi-Fi connectivity lly trained managers d accessories and lifestyle merchandising. orner orner rea for children otors today opened its new look, stylish, tech Brigade Experience Centre for a 360 view of projects Experience Centre at World Trade Center at Brigade Gateway is a of-the-art customer interaction space, created with an intent to o offer atched customer experience and the best possible way to showc case group’s properties. The space has been designed to world-c class dards and offers various conventional and new-age media option ons to the group’s journey as well as its current offerings. Touch-scr creen lays, video walls, a Microsoft Surface unit and a tablet controller m make destination futuristic. Reference:
xample Video http://www.youtube.com/w http://www.youtube.com/w /watch?v=WdshjYzlTDY /watch?v=WdshjYzlTDY
ey Takeaways pportunity to transform Marketing, Sales, Servic vice, Productivity and Support functions leverag UI pportunity to extend a brand beyond Websites t s to Multiple channels – mobiles, tablets, kiosks teractive displays, gaming consoles chnology Learning Curve set to decline signific ficantly People to interact with Technology as they in interact with People Computing will “adopt” to Human interactions ns with intelligence UI will build upon and intersect with many of the he other emerging technology trends Example – Big Data Visualization
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