HR In The Time of COVID-19 INFORMATION FOR EMPLOYERS & EMPLOYEES
Nice to Meet You! Crystal Wilson Lisa Maslove Chief Buzz Builder, Partner Workplace Whisperer @Flow_Crystal @LisaMaslove crystal@flowofficewisdom.com lisa@flowofficewisdom.com
Health & Safety HEADING BACK TO WORK
What’s Happening Now? • Employees/colleagues that are unsure about coming back to work for health/safety OR • Employees/colleagues without access to childcare • Employees /colleagues that are happy to get back to work
Addressing Health Concerns By law, employers have a responsibility to keep employees and workplaces safe. Key to make your employees feel safe as they return to work: 1. Communicating 2. Leading by Example 3. Training
Right to Refuse Learn more • Employees have the Right to Refuse • Follow your company’s policy
TIPS FOR EMPLOYERS • Communicate as early, frequently, and clearly as possible • Create accessible channels for employees to share concerns • Listen openly to employee concerns • Follow all Ministry of Health and Public Health guidelines
TIPS FOR EMPLOYEES • Familiarize yourself with Ministry of Health and Public Health Guidelines • If you believe your work to be unsafe, and you would like to exercise your right to refuse, follow the proper steps
Questions?
Planning to Re-Open • Training is key • Know the guidelines • Reduce risky tasks, provide Personal Protective Equipment (PPE), use physical distancing measures
Review Your Policies • Policies related to job-protected leave • Sick Leave Policy • Workplace Safety Policy • Accommodation Policy • Work from Home Policy • Pandemic Policy
TIPS FOR EMPLOYERS • Be creative when scheduling (modified schedules, flex time, split shifts, job sharing) • Take this opportunity to ensure all policies and procedures are up-to-date and aligned with your values / mission • Assign someone to keep up on the guidelines, infection status, employee screening measures, etc.
TIPS FOR EMPLOYEES • Familiarize yourself with policies and procedures • Comply with physical distancing and disinfection schedules • If something is unclear - ask and suggest documentation
Working from Home Read our blog! If adopting or expanding work from home policies, consider: • Team Integration • Workplace Culture Impact • Privacy and Security • Expectations
TIPS FOR EMPLOYERS • Evaluate whether remote work is a viable option for your staff • Ensure that expectations are clearly laid out for employees • Consider how you will maintain leadership in a remote work situation
TIPS FOR EMPLOYEES • If you believe working from home is an effective option let it be known • Ensure you are clear on expectations • If you will be working from home long term, set up a dedicated space and stick to a schedule
Questions?
Workforce Planning A BALANCING ACT
Balancing Supply & Demand
Demand: Who Do You Need? Key Questions To Ask • How much consumer demand will there be? • Physical Capacity/Space Constraints? Beyond Direct Service / Production • Upskilling, Cross-training • Planning for New Delivery Channels • Evaluating Changes
Supply: Who Is Available? There are number of reasons why your employees might not be available to work in a given week: 1. Safety Concerns 2. Vacations 3. Caregiving
Infectious Disease Emergency Leave Learn more This regulation was instated May 29, 2020 under the Employment Standards Act . • Unpaid, job-protected leave similar to other ESA leaves, e.g. parental, sick • Will expire 6 weeks after end of declared emergency
Canada Emergency Wage Subsidy (CEWS) • 75% wage subsidy for employers who have experienced a significant drop in revenue • Program extended to August 29, 2020 • 195,000 employers have applied as of June 1 • When re-hiring, check: • Employers: Who is an eligible employee? • Employees: Do you need to repay CERB? Learn more for Employers Learn more for Employees
Virtual Hiring • Match the screening and interviewing formats to the job • Candidate experience • Virtual onboarding • Considerations for remote workers
TIPS FOR EMPLOYERS • Understand your employees’ availability • Explain your positions in terms of business goals • Provide written notice about (re)-hire and pay dates
TIPS FOR EMPLOYEES • Let your manager know your plans as far as vacation, leave, etc. • Bring solutions to your manager • Share your ideas about how to serve customers in new ways
Questions?
3 Key Takeaways 1. Educate 2. Anticipate 3. Communicate
The Work Continues… • Employers and employees play a role in protecting public safety • Take care of your mental health at work www.theworkingmind.ca
Need HR support? We have created a service package to support businesses as they navigate the pandemic and the return to work - A full policy review and guidelines to get you started for a special rate of $350 ($100 discount!) FLOWOFFICEWISDOM.COM
It’s Not Over! THIS IS JUST THE BEGINNING.
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