Hope is Not a Strategy Return on Investment In You YOW!2016 Brisbane December 5-6, 2016 Lisa Montgomery @GamelyMotorsIn
Is this a Familiar Experience? Return on Investment in You!
Or, If You’re an Independent Consultant… Return on Investment in You!
ROI-Y • You’ve expended time, energy, and capital to attend this conference. – Do you expect a return on that investment? – In what ways might you measure different types of value? – How do you know if you’ve made a wise investment? Do you care about Return On Investment in You? Return on Investment in You!
A Different Look at Personal Investment • You are your own most valuable resource. • How you invest yourself determines how your personal portfolio does. • Sound financial strategy recommends a diversified portfolio, in our personal lives we have to diversify ourselves across those things that matter most to us. • A sound strategy requires sound planning. Return on Investment in You!
Change is Hard Improve the Odds • The odds of making a change in our lives are not in our favor. • Nothing changes if nothing changes. • To give ourselves every opportunity to succeed, we first have to address some fundamentals. Return on Investment in You!
Sleep Matters • Lack of sleep impacts our physical and cognitive performance. • Lack of sleep impacts our mental well being and our short-term and long-term health. • Sleep deprivation and fatigue have been identified as causes in accident investigations. • We say we know sleep is important, yet the impact of fatigue and sleep deprivation remains high. If we want to improve our performance, sleep is fundamental. Return on Investment in You!
Technical Debt and Sleep Debt Technical Debt Sleep Debt • Taking on technical debt is • Sleep debt, like financial not necessarily a problem. debt and technical debt, Not having a plan to pay it incurs interest penalties. back is a problem. • • The tricky thing about A 2013 study found that technical debt, is that unlike while the effects of mild money it's impossible to sleep deprivation during the measure effectively. The week can partially be made interest payments hurt a team's productivity, but since up by weekend recovery we can’t measure performance deficits were productivity, we can't really not recovered. see the true effect of our technical debt. - Martin Fowler - Return on Investment in You!
Are You Carrying Excessive Debt? • There are a couple of tools that can provide information and context. Taken together they provide information about how often sleepiness is an issue and how quickly we fall asleep. • Stanford Sleepiness Scale • Multiple Sleep Latency Test (MSLT) – Stanford Sleepiness Scale – Multiple Sleep Latency Test (MSLT) • A partial assessment looks at multiple napping opportunities and how long it takes to fall asleep. Return on Investment in You!
Stanford Sleepiness Scale & MSLT Stanford Sleepiness Scale • MSLT looks at how long it takes a subject to fall asleep with multiple An Introspective Measure of Rating Sleepiness napping opportunities during a Feeling active, vital, alert, or wide single day. 1 awake – 0 - 5 minutes is severe Functioning at high levels, but not at – 5 - 10 minutes is troublesome 2 peak; able to concentrate – 10 – 15 minutes is manageable Awake, but relaxed; responsive but 3 – 15 – 20 is excellent not fully alert Somewhat foggy, let down 4 • The severity can be defined as Mild, Foggy; losing interest in remaining Moderate, or Severe. 5 awake; slowed down Sleepy, woozy, fighting sleep; prefer 6 to lie down No longer fighting sleep, sleep onset 7 soon; having dream-like thoughts Asleep X Return on Investment in You!
Fatigue Is A Safety Issue • Fatigue/Sleep Deprivation as Contribution Cause – Go! Flight 1002 (2008) & AA Flight 1420 (1999) – Chernobyl (1986) & Three Mile Island (1979) – Exxon Valdez (1989) – Challenger (1986) • Four Fatigue Factors – Sleep loss – Continuous hours of wakefulness – Circadian/time of day – Sleep disorders • Performance Effects of Fatigue – Degraded decision-making – Visual/cognitive impairment – Poor communication/coordination – Slowed reaction time Return on Investment in You!
Get More Sleep • Get a baseline • Iterate – Go to sleep 15-30 minutes earlier each week – Experiment with a ‘pre - sleep’ routine • Assess - tinker with your sleep and pre-sleep schedule • Invest Return on Investment in You!
Key Questions to Ask About Sleep • How is my sleep health? • Am I fatigued or sleep deprived? • How much sleep debt am I really carrying? • Is this a short-term or long-term problem? • How soon can I begin to get out of sleep debt? • Do I have a plan to do so? Return on Investment in You!
Willpower Matters • Willpower is an important component of change. • Willpower is our mental energy that allows us to direct our actions in four categories of behavior: – Thoughts – Emotions – Impulses – Performance control • Willpower regulates all these different categories, but unfortunately each category doesn’t have its own distinct supply. • There is one willpower supply that is shared. Willpower is a limited resource which can be depleted. Return on Investment in You!
Return on Investment in You!
Willpower Depletion • Casualties of Depleted Willpower – Decision Making – Ability to Compromise – Emotional Equilibrium Return on Investment in You!
Get More Willpower • Conserve it – Change the environment – If-then – Autopilot • Strengthen it – As exercise makes muscles stronger, it is possible to strengthen willpower. Practice, over time, may lead to improvement. – First, try small efforts that require concentration to change behavior (posture, writing off-hand, speech habits). – Then, try to maintain the behavior. – Work up to trading bad habits for better ones. Return on Investment in You!
Work Situation Matters • The positive brain is more productive than the brain in a neutral, negative, or stressed state. • Conversely, studies have shown being unhappy with or unfulfilled by work can take a toll on health, relationships, and even lifespan. Those in unhealthy work environments tend to gain more weight, have more healthcare appointments, and have higher rates of absenteeism. Stress from work can also impact family life, mental health, and even increase risks for chronic illnesses and heart attacks. • Some things to consider – Less than one-third of employees are happy with their work. – Half of the workforce is “checked - out.” – Eighteen percent are so unhappy with their current position that some even sabotaging the success of their workplace. – One surveys finds that only 13% of employees are actively engaged at work. Is your work situation a positive in your life? Return on Investment in You!
SLACK Tom DeMarco (2001) • Slack is the capacity to effect change. • Efficiency is optimized at the expense of agility. • Without slack there are no available resources to deal with the inevitable unexpected. • Multi-tasking and task switching incurs a penalty. – Task Switching Penalty = Switching time + Rework + Emersion Time + Frustration Cost. • What is your workload actually like? Can you create positive slack in your work day? Return on Investment in You!
Self Audit • How many hours are you working? • If you are part of an organization with traditional job descriptions, how closely does your daily work align with your actual job description? • Are there activities that take up time that are not part of your job description? • How much are you multi-tasking or switching between tasks? Consider an audit like a check-up. How are your baseline numbers? Return on Investment in You!
Rounding Out the Picture • A self audit can provide useful information, but it may be incomplete. • Other assessments may help develop a clearer picture of your actual day. – 80/20 rule – Urgent/important (Eisenhower/Covey) quads – Daily time tracking (multi-tasking, task switching) – Printable CEO (Dave Seah) • If you know the as-is reality you can start to look for ways to make positive change. • Just as with good project planning, quality information makes for better decisions. Return on Investment in You!
Printable CEO http://davidseah.com/2005/11/the-printable-ceo-series/ Return on Investment in You!
Organizational Culture Matters • Organizational culture can have impact even when not at work. • Healthy organizational culture generally has a positive effect on performance. • Organizational dysfunction can impact your health, sense of well-being, and efforts to manage your work day in a way that supports your personal professional development. Return on Investment in You!
Key Questions to Ask About Work • How do I feel about my work situation? • How many hours am I working? • If I’m working more than 40 hours/wk is this a short - term or long-term problem? • Is overwork the norm in my organization? – If so, why is that? • Are you working extra hours because of passion or fear? • Can you optimize your work to eliminate low-value tasks or otherwise better adjust your allocations? Will you be allowed to? Return on Investment in You!
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