Helsinki MPK Software Ecolane Finland, Sami Pöykkö
Co-operative task End-users City of Helsinki WSP-LT Consultants MPK-operator Transportation TDC Song Service Providers Software Ecolane DRT Ecolane Finland Oy
Helsinki MPK End-users Fixed Route Demand Responsive Fleet 13 000 persons Public Transportation ~ 1 M trips annually Exclusive Busses 60 Handicapped 20 000 Bus stops accessible vans 41 service lines Ecolane DRT 160 Handicapped system Accessible vans Metro Tram 1200 taxis Train Service Area 1 M population 1500 km 2 Ecolane Finland Oy
Ecolane DRT System Ecolane Finland Oy
Making an order via DRT center Customer specific information for the agent Pick-up address specific information for the driver, from DB and while placing order Additional address related information for driver Drop-off address specific message for the agent Autocomplete for the addresses Customer’s commonly used locations Ecolane Finland Oy
Selecting travel mode Request summary Estimated walking distance Pick-up time set immediately • Fixed line public transportation option automatically shown if a connection meeting the customer specific requirements is found Ecolane Finland Oy
Optional ordering methods • Self-service ordering methods – www – Text message (SMS) • Return-trip – Java application in mobile phone • Self-service orders processed fully automatic – Reduces labor costs Ecolane Finland Oy
Making sure transportation and passenger meet • Text message for passenger 5-10 minutes before promised pick-up time – Updated estimate for pick-up time – Vehicle identification – Driver’s phone number • Sending passenger’s phone number to driver – Driver can call to passenger easily • Driver’s arrival and departure confirmation Ecolane Finland Oy
Effective matching • The “heart” of the system • Continuous real-time matching – Every trip is matched within QoS limitations – Euro-based cost function used to select most cost- effective transportation mean – No need to long pre-booking time • Reduced amount of cancellations and changes • 100% automatic – Enables responsiveness to “late” / ”changed” routes • New customers even on late route get pick-up times that are best estimates at the time • Software can handle significantly more trips than Helsinki MPK needs Ecolane Finland Oy
Comprehensive reporting • Comprehensive reporting eases – Creation of bills – Checking of bills – Applying for • Public funding • Grants • Donations – Monitoring of service efficiency – Solving conflicts Ecolane Finland Oy
Summary • Quality of Service (QoS) – Automatic adaptation to changing conditions – No need for long pre-booking time – SMS confirmation – Automatic incident detection and management • Labor costs – Fast ordering via service center • Autocomplete • Profiles • Return trip – Self-service orders • Fleet utilization – Continuous optimization – Time dependent speeds – Self-learning – GPS locations • Back-office costs – Reporting • Fixed line public transportation – Fully integrated Ecolane Finland Oy
Contact information www.ecolane.com Please contact: Sami Pöykkö, CEO • tel. +358-44-544 7511 • email sami.poykko@ecolane.com Antti Hannula, COO • tel. +358-40-544 7586 • email antti.hannula@ecolane.com Ecolane Finland Oy
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