Health and Safety abroad Leo Harskamp | Chief security officer 1 - PowerPoint PPT Presentation

Health and Safety abroad Leo Harskamp | Chief security officer 1

Contents 1. Travel advice Ministry of Foreign Affairs 2. Register at your Embassy 3. Up scaled travel advice: What to do? 4. Vaccinations & health check 5. Insurance 6. Mental health & Culture shock 7. Specifics at your destination 8. Social media & cyber security 9. Essential phone numbers 10.More information 11. Questions? 2

Travel advice • Leiden University does not allow travels to orange and red countries! • Travel to green and yellow countries only (Ministry of Foreign Affairs) • Download the app - iOS: Android: 3

Travel advice examples 4

Register at your embassy • Visit the website of your embassy or state department • Register • Receive updates on important safety issues such as natural disasters • Be invited to social events and celebrations Examples • NLD: https://informatieservice.nederlandwereldwijd.nl/registration/extended • U.S.: https://step.state.gov/step/ • GER: https://www.auswaertiges-amt.de/de/ReiseUndSicherheit/reise-und- sicherheitshinweise/reisewarnungen 5

Up scaled travel advice! Now what? 1) Leiden University will contact you via e-mail : • Are you okay and safe? • Are you in an orange or red area? • Please respond to the message and follow instructions 2) In case you haven’t been contacted (yet) or when you are worried : • Call the emergency number: +31 71 527 6666 • A crisis management company will answer and help you along 3) Follow instructions from the Embassy • Of your own nationality in your host country • And also – if you’re not Dutch - of the Dutch Embassy in your host country 6

Essential preparations • Did I pass on my contact details and to who? • Does my university contact person know where I am? • Can people reach me in case of emergencies? • Can I reach people in case of emergencies? • Do I have proper insurance ? • Did I get/pack my medication, vaccinations and/or prescriptions? • Where am I going? What are the social and cultural norms? What are the traffic regulations? • How is my state of mind? • Am I travelling alone? • Did I hide my valuables? • Did I pack my passport/visa and have I mailed copies of important docs to my Hotmail/Gmail/Yahoo account? 7

Vaccinations & health check Department of Health, Safety and Environment (VGM) If you need vaccinations or medication for your stay abroad, for example malaria tablets, contact the university’s department of Health, Safety and Environment (in Dutch: Veiligheid, Gezondheid & Milieu or VGM). The VGM can also provide you with tailor-made health advice. Location: Poort building-South Walk-in hours: Monday to Thursday from 8.30 till 10.00 By appointment: 071 - 526 3643 WHO You can also find country-specific health advice on the World Health Organisation website. Health certificate For some countries you will need a health certificate. You can request one from: Travelclinic.com Klmhealthservices.com 8

Insurance Take a travel & cancellation insurance which covers:  All medical costs (without limits)  Costs caused by disability that result from an accident  Repatriation (in case of illness, death, family circumstances)  Legal assistance  Third- party liability  Luggage  Check if you need to report to your current health insurance company that you are going abroad for your studies  Make sure you know how to claim your expenses. Have it available offline at all times.  Bring prove of your insurances with you  Read the small print!  There are specialised insurance packages for students, for example AON https://www.aonstudentinsurance.com/students/en/ 9

Mental health & Culture shock Mental Health 1. Do you have specific mental health issues? 2. Do you need access to therapy while abroad? 3. Do you need specific medications? 4. Make a Mental Health Abroad plan Culture shock 1. Immerse yourself in the culture of the country 2. Prepare for cultural differences 3. Learn from exchange alumni and locals 4. Recognize culture shock 10

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Specifics at your destination • Emergency services • Health services • Emergency exits (room/campus) • Where to go if your room/apartment is unavailable? • Embassy / Consulate (add phone number to your contact list) • Weekly phone call with parents or friends • To avoid: protests, demonstrations, military complexes (be aware, do your own assessment) & at all times, keep a low profile! 12

Country specific information Check for: • Tsunami/earthquakes • Protests • Strict laws • Rules on Drugs • Traffic rules / drive on the left • Holy places • Clothing • Climate • Food • Language • Cultural awareness 13

Social media & cyber security • Everyone vs friends • Tagging • Location sharing • Unsecure wifi networks 14

Essential telephone numbers Leiden University 24/7 Emergency Phone Number Leiden University: + 31 71 527 6666 Other important numbers • Your insurance company’s emergency number • Phone numbers for blocking your credit card, debit card or telephone • Contact person at host organisation • Local emergency number 15

More information 16

No stress • Be prepared • Be aware of risks • 100% safety is not possible ENJOY! • And be our Leiden University Ambassador abroad! 17

Available support • Faculty Exchange Coordinator • International Relations Office • Study Adviser • Fenestra Disability Centre • Student Support Services studyabroad@sea.leidenuniv.nl Preparation via a mini MOOC (in Dutch): • http://www.ou.nl/-/ga-je-op-uitwisseling-deze-mini- moocs-helpen-je-bij-de-voorbereiding 18

Questions? 19