Greenlinks Community Transport Kyle Phillips, Senior Transportation Officer Enfys Griffiths, Community Transport Officer
Overview • Where are we now? • Examples of people benefitting from the service • Way forward
Greenlinks Fleet
Services • Ad-hoc door-to-door service; • Registered ‘on-demand’ local services; • Group Hire
Membership 2013 2015 Individual Membership 800 1350 Group Membership 53 83 Drivers 2013 2015 Volunteer Drivers 15 16 Paid Drivers 1 1
Area of Operation
Fares • £5 membership fee • Daily Fares range between £2 to £5 • Group charges: – £30 half day – £60 full day – 40 miles free; 45p per mile thereafter
Local Services • Registered with the Department of Transport; • Operate within a specific area; • Passengers are able to use their concessionary bus passes; • Currently operate two services: – G1 service: St Athan – Cowbridge – Bridgend and surrounding villages; – G4 service: Llantwit Major, St Athan , Rhoose to Culverhouse Cross, UHW and Cardiff City Centre
No of Journeys per Month Month 2013 2015 Individuals Groups TOTAL Individuals Groups TOTAL May 504 2 (36) 540 879 7 (95) 974 June 433 7 (144) 577 1001 8 (132) 1139 July 504 3 (44) 548 1064 13 (193) 1272 Aug 509 3 (56) 565 829 7 (130) 959 Sept 602 3 (50) 652 941 11 (214) 1155 Oct 670 4 (78) 748 1041 10 (164) 1205 Nov 588 7(140) 728 958 13 (202) 1160 TOTAL
Purpose of Journey Feb 13 Feb 15 Shopping 25% 44% Hosp. Appt. 15% 4% Other Appt. 6% 5% Visiting 7% 4% Social 36% 34% Other 11% 9% Total Passenger Journeys
Frequency of use Feb 13 Feb 15 Once a month 56% 37% Once a fortnight 22% 14% Once a week 16% 30% Up to twice a week 5% 14% More than twice a week 1% 5% Total Individuals 95 131
Pilot Project • Received £100,000 funding from Welsh Government for the purpose of piloting integrated transport; • Purchased a new vehicle; appointed two part time drivers; and purchased a transport package;
Pilot Project cont’d Outcome: • Integrated a primary school run to Pendoylan Primary School; • Worked with social services, to provide transport to Gathering Place; • Introduced a regular shopping service from Peterston Super Ely. • Used for Greenlinks ad-hoc services.
Pilot Project cont’d
Pilot Project cont’d
Funding • 2010 – Dec 2014: the service was funded through Rural Development Plan monies via Creative Rural Communities; • Dec 2014 – onwards: the service is now funded via Development Monies. Up to 25% of the transport element of S106 monies
Funding Cont’d • Cost of Service: 2015 – 2016: £115,000 • Employment of 2 office staff and 1 paid driver; • Operation of 5 vehicles (including fuelling, SLA agreements, maintenance); • Volunteer costs and incidentals; • On-costs
Examples of People Benefitting from the Service Drivers • Receive training; • Enjoy providing a service to the community; • Makes use of their spare time; • Potential employment opportunities
Examples of People Benefitting from the Service Employment • two individuals use the service to go home after work to Peterston Super Ely. On public transport it would take 2 hours to get home; • G1 Service used to access employment in Cowbridge.
Examples of People Benefitting from the Service Social • a number of elderly individuals use the service to visit relatives living in nursing homes; • Individuals from the Bonvilston/St Nicholas area organise a monthly outing for a meal
Examples of People Benefitting from the Service Wellbeing • A passenger uses the service twice weekly to access hydrotherapy; • A partially sighted wheelchair user attends a weekly blind club at Barry. Prior to using this service, she was unable to attend the Club; • A number of the elderly passengers often comment they use the service for their weekly outing to the local community club;
Rhoose Community Club
Examples of People Benefitting from the Service G1 Service • Access employment; Shopping, specifically on Tuesdays; Access public transport either at Bridgend or Cowbridge; Access local amenities G4 Service • Shopping
Examples of People Benefitting from the Service Groups • Insight Club: fortnightly meeting at Cowbridge • Action for Hearing Loss: monthly meeting at Barry Library; • Crawshay Court: weekly outing to various towns; • Age Connects: Christmas Day Event
Age Connects: Christmas Day
Age Connects: Christmas Day
Way Forward • Partnership working with Dinas Powys Voluntary Concern; • Recruitment of additional Volunteers; • Replacement of Vehicles; • Marketing and Promotion; • Funding
Partnership Working Issue: transport to the new Medical Centre at Dinas Powys due to open early March 2016; Actions: • working in partnership with Dinas Powys Voluntary Concern (DPVC); • Council to purchase and maintain a small vehicle; • DPVC and Greenlinks to operate the vehicle – DPVC to provide transport to Centre; Greenlinks to provide a service in Eastern Vale
Volunteer Recruitment Issue: increase the number of volunteer drivers; Actions: • Recruitment campaign for drivers: attendance at supermarkets and DIY stores; • Work with Glamorgan Voluntary Services (GVS) for referrals; • Paid part-time drivers
Replacement of Vehicles Issue: no replacement programme for vehicles Actions: • Vehicle Utilization programme; • Investigate grant funding opportunities
Marketing and Promotion Issue: raise awareness of the service Actions: • Raise awareness of the service to peers within the Council and outside bodies; • Encourage more Group usage during evenings and weekends; in particular the Youth market; • all passenger transport requests to be considered by PTU who will look at in-house options before out-sourcing;
Funding Issue: Ensure on-going funding for the service Actions: • Increase income by better optimisation of use of vehicles; • On-going funding; approximately £125k each year
Summary • Success of Greenlinks • Promotion of Greenlinks as a brand • Ensure Future Funding for the service • Look at further opportunities
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