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GOOD BUSINESS Sustainable Brands Conference, 2014 WHAT DOES - PowerPoint PPT Presentation

GOOD BUSINESS Sustainable Brands Conference, 2014 WHAT DOES SUSTAINABILITY MEAN? THE GOOD SOME OF THE GOOD GUYS GUYS TOMS CLICK TO VIEW TOMS Not just a company, a movement TOMS With every product purchased, TOMS helps a person in


  1. GOOD BUSINESS Sustainable Brands Conference, 2014

  2. WHAT DOES SUSTAINABILITY MEAN?

  3. THE GOOD SOME OF THE GOOD GUYS GUYS

  4. TOMS

  5. CLICK TO VIEW

  6. TOMS Not just a company, a movement

  7. TOMS With every product purchased, TOMS helps a person in need

  8. TOMS Sustainable and responsible practices, vegan materials

  9. DUCHY ORIGINALS

  10. DUCHY ORIGINALS Tastes good - is made with the finest ingredients

  11. DUCHY ORIGINALS Is good - is produced in the right way

  12. DUCHY ORIGINALS Does good - supports communities & charities

  13. THE IMPROVERS

  14. NIKE

  15. CLICK TO VIEW

  16. NIKE Minimizes waste

  17. NIKE 85 % of manufacturing waste diverted from landfills

  18. NIKE Reuses materials

  19. McDONALD’S

  20. McDONALD’S Impacts millions through Ronald McDonald House Charities

  21. McDONALD’S Sources from sustainable fisheries

  22. McDONALD’S Offers Happy Meals with fruit, vegetable or low-fat dairy options

  23. CAN BAD BE GOOD?

  24. OPET

  25. CLICK TO VIEW

  26. OPET Highest customer satisfaction in the sector - Turkey Customer Satisfaction Index, KALDER

  27. OPET ‘Turkey’s favorite oil company’ - Capital Magazine

  28. WHAT DID WE LEARN?

  29. CREATIVE STORYTELLING

  30. AWARENESS DESIGNING MARKETING ENGAGEMENT & EVENTS WORD OF MOUTH ATTRACT EXPERIENCES LOCATION FASCIA & WINDOWS URL CUSTOMER ADVOCACY THRESHOLD JOURNEY RECOMMENDATION WELCOME BRAND LOYALTY OPENING TIMES MEMBERSHIP HOME PAGE PURCHASE ORIENTATION PURCHASE PROCESS CUSTOMER FLOW ENGAGEMENT NAVIGATION GOODBYE MESSAGE VISTAS INTERACTION BROWSING INSPIRATION SEARCH PRODUCT INFORMATION MERCHANDISING PROMOTIONS ADJACENCIES & PROMPTS

  31. DESIGN PHYSICAL ENVIRONMENTS

  32. SEAMLESS / 360° EXPERIENCES

  33. WHO WE CREATE 360° BRAND WE ARE EXPERIENCES THAT DELIGHT CUSTOMERS, BUILD BRAND ADVOCACY AND DRIVE BUSINESS PERFORMANCE. WE ARE I-AM.

  34. THANKYOU LONDON ISTANBUL Pete Champion Zeynep Durukan pete@i-amonline.com zeynep@i-amistanbul.com.tr +44 20 7613 4114 +90 212 252 99 40 The Old School House Serdar Ekrem Sok. No:5/2 66 Leonard Street Tunel Beyoglu, Istanbul London EC2A 4LW i-amonline.com

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