Galway City – A successful bus network How do we continue to grow? BRIAN CONNOLLY Bus Éireann Regional Manager - West SEÁN KYNE Bus Éireann Regional AVL Control Centre Manager - West
Galway City Network Today… 2
Galway City Before 2012 • Non Clock face Timetable • “Looped” routes • Difficult Operations • Cross city services • Capacity issues • Basic infrastructure • Basic Technology • One Exception – Route 409 Parkmore
Galw lway Cit ity Pla lan & Network Review Part artnership Approach 4
What it Delivered… 80% increase in • Revised network building on the success of Route Customer Trips 409. • Network simplicity – 8 Routes Increased Reliability Initially 6 Radial routes & 2 Cross City routes Now 4 Cross City & 2 Radial routes • Clock face Timetables – 15, 20, 30 mins • Increased frequency & enhanced weekend services • Serving areas of growth • Network designed for future growth. • Real-time Stop Information • Double Deck Buses
Bus Eireann Galway City Network • Bothar an Choiste Parkmore Hewlett Packard To Oranmore Merlin Pk Hospital Westside Gort na Bro Eyre Square Shangort Rd 6
AVL Control Centre • AVL Co Control l Ce Centre op operatin ing hou ours Mon on – Fri ri: 05:0 :00 – 00:5 :58 Sat t – Sun: 05:0 :00 – 23:5 :58 Con Controll llers cor ore res esponsibili litie ies To o provide back ck up for driv rivers To o provide acc ccurate RTPI To o ens ensure the the bes best po possi sible le le level el of of pu punctuali lity is is ac achie ieved 7
Service Expansions • March 2012: New city city tim timetable la launched provid idin ing a more str treamli lined servic ice Oct ctober 2012: AVL Con Control l Ce Centre la launched provid idin ing RTPI th through on on str treet digit igital sign igns March 2013: In Increa eased fr frequency on on Rou oute e 407 May 2014: La Launch of of LE LEAP card provid idin ing dis iscounted ed fares – cu currently up to o 30% June Ju e 2016: Rou oute e 404 amalgamation with ith Rou oute e 410, , and Rou oute 409 fr frequency in increased fr from 15 mins to o 12 min ins Sep eptember 2018: Exp xpansion of of AVL Con Control l op operating hou ours to o provide better punct ctuali lity res esults Sep eptember 2018: Rou oute 401 401 amalgamation with ith Rou oute 403 and in incr creased fr frequency to o rou outes es 401, 404 and 409. E Earlie ier start tim times wer ere la launched ed at t wee eeken ends als lso 8
Passenger Journey Growth 9
Passenger Journeys 10
Galway City - Performance 11
Galway City - Complaints 12
Punctuality Performance Pun unctualit ity per performance is is meas easured by the the NTA at t all all stop ops un under the the follo ollowing pa parameters: If If a a bus bus op oper erates be between 1 1 min inute ear early ly an and 6 6 min inutes s la late e it it is is dee deemed to o be be op operating punctual pu l ser service Route 409 409 is is meas easured on on hea headway ie. ie. bu buses es mus ust be be evenl enly spa spaced ou out The pu Th punctualit ity resu esults for or 2019 2019 ran ange be between 78% 78% in in Ja Jan n to o 69% 69% in in Aug ug/Sept Pun unctualit ity over er the the las last t tw two o mon onths is is running at t a a sim simila ilar le level el to o the the sa same per period las last t year ear Pun unctualit ity fr from om fir first t stop ops s over er the the las last t fou our week eeks s was as 84% 84% 13
Increased Journey Times Due to Congestion • Rou outes 401 401 and nd 409 409 oft ften exp xperie ience sev severe de dela lays cros ossin ing Bria iarhill ill Jun unctio ion dur durin ing AM and PM PM pe peak. ak. Fr Friday y lunc unchtim ime te tends to create lar to arge de dela lays at at this his locatio tion als lso. Regio ional l routes effected The he rou oute mar marked in n red/green als lso effects regio ional l rou outes 41 417, 7, 42 425, 5, 42 429, 9, 52 52 and 64 64. Eyre Square The he rou outes in n gr grey/ y/blu lue als lso effect regio ional l routes 35 350, 0, 43 434, 4, 20 20/X /X20, 51 51 and nd X51 51 The he rou outes in n pur purple le/orange als lso effect rou oute 41 419 14
Current Bus Priority • Th The two two rou routes wi with the the highest perc rcentage of of pri rior orit ity y are re also o the the mo most t pop opular rou routes wi with th passengers as rou routes 405 and 409 made e up 19% % and 31% % of of the the tot otal ci city ty re revenue resp respectively. 15
Future Capacity Improvements • All ll of of the the ser service exp xpansio ions s sinc since 2012 2012 ha have e led to led o sub substantial l pa pass ssenger gr growth. Th Thes ese suc successe ses ha have led led to o rece ecent cap apacity issue issues. . Bus us Eir Eirea eann cur currently ha have 20 20 do double le dec deck vehi ehicle les ba based in in Galw alway for or a a pea peak vehic ehicle req equirement of of 31. 31. Th These se 20 20 vehi ehicle les ar are allo allocated to o tr trip ips on on a a pr prior ority ba basi sis. s. Alm lmos ost 100 100 vehi ehicle les ar are e on on or order na natio ionally ly for or deli delivery ne next xt year ear. . A A lar large per percentage of of the these e vehi ehicle les are e do double dec deck bu buse ses. . The The pla plan is is to o have ha e a fu full ll do double dec deck allo llocation on on Galw lway city city. Th The mod odal shift shift to o pu public tr transport over er rec ecent yea ears can on only ly gr grow fu further in in un uniso son with ith inc increased pr prio iorit ity an and fas aster journey tim times es as as is is scheduled through ‘Bus Connects’. 16
Galway BusConnects 17
Galway BusConnects – 5 Routes 18
Galway BusConnects – Cross City Link 19
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