FY 2019 Budget Workshop Communications, Information Technology, Extension Services and Library Services May 8, 2018
Presentation Outline • Overview of each Office/Department – Overview – Organizational Charts – Accomplishments – Efficiencies – Benchmarks • Proposed FY 2019 Budgets
Office of Communications Kelly LaFollette, Director
Communications Overview • Supports the BCC offices/departments with outreach initiatives in three key service areas: – Communications, Media Relations and Multimedia Outreach – Graphic Design – Web Development and Programming • Provides web and graphics support for the Property Appraiser and Supervisor of Elections; web support for the Lake-Sumter MPO • Provides crisis communication and recovery outreach before, during and after EOC activations
Communications Organizational Chart Total: 9 FTEs Communications Director (1) Communications, Media Relations & Graphic Design Web Development Multimedia Outreach (3) (3) (2)
Communications Accomplishments Hurricanes Matthew and Irma Support/Crisis Communication
Communications Accomplishments Animal Shelter New Mobile-Friendly Branding and Outreach LakeXpress Website
Communications Efficiencies Saved General Fund expenditures by developing the new branding and website in-house for the Supervisor of Elections Office.
Communications Benchmarks Number of Website Visits – Fiscal Year 2017 9,000,000 7,665,561 8,000,000 7,000,000 6,000,000 5,000,000 3,690,612 4,000,000 3,381,466 3,000,000 2,465,520 2,250,759 2,000,000 1,159,178 1,133,574 983,846 1,000,000 - Lake Volusia Seminole Orange Osceola Polk Sumter Marion
Communications Benchmarks Number of Website Visits per Capita – Fiscal Year 2017 12 10.57 10 8.15 8 7.30 6.46 5.83 6 4.95 3.49 4 1.71 2 - Lake Volusia Seminole Orange Osceola Polk Sumter Marion
Communications Proposed Budget FY 2018 FY 2019 Adopted Budget Proposed Budget % Change Personal Services $512,250 $508,889 -0.66% Operating Expenses $45,729 $46,755 2.2% Capital Outlay $2,149 $0 -100% Total Expenditures $560,128 $555,249 -0.87% • Funding Sources - General Fund: 100% * Additional funding for seven positions provided by Tourism Development Taxes ($216,394) and Library Fund ($14,502). • Highlights - Increase in operating expenses for social media management and archival tools
Information Technology Department Steve Earls, Director
Information Technology Overview • IT provides technology services to county government – Telephone, mobile, and cellular services – Computer services Computers, programming, applications, databases, file servers, networks, infrastructure design and support, Internet and e-mail services – Geographic analysis, mapping, and data services – Records Management services – Audio-Visual services
Information Technology Organizational Chart Total: 25 FTEs Information Technology Programming & Geographic IT Business Office Technical Services Applications Information Services (12) (6) (3) (4)
Information Technology Accomplishments • Implemented new network security measures that include vulnerability scanning and continuous network monitoring • Upgraded all County computers and laptops to Windows 10 • Migrated all County, Supervisor of Elections, and Property Appraiser email users to the Microsoft Cloud
Information Technology Accomplishments • Deployed the new Sharp Multi-function machines (copy, print, scan, and fax) to all County offices • Upgraded the telephone system in the Administrative Building • Added 3,116 new addresses and 44 miles of new streets to the GIS system
Information Technology Efficiencies • Rolled-out the new IT Service Management Application – Single web portal used for requesting IT services – The application tracks all customer requests and allows for a coordinated approach to service management • Created software applications – ECOC Shelter Dashboard used to monitor shelter statistics – Supervisor of Elections Dashboard used to monitor important precinct information
Information Technology Efficiencies • Moved Websites and Databases to the Cloud – 8 websites and 7 databases are hosted in the Microsoft Cloud – Provides better reliability, performance, and is less costly • Replaced the County Library System’s computer and printer management system and upgraded all patron computers to Windows 10
Information Technology Benchmarks IT Cost per Capita – Fiscal Year 2018 $70 $59.69 $60 $50 $39.66 $40 $30 $22.80 $23.90 $18.37 $17.19 $20 $9.64 $9.39 $10 $0 Lake Alachua Marion Orange Pasco Polk Sarasota St. Lucie
Information Technology Proposed Budget FY 2018 FY 2019 Adopted Budget Proposed Budget % Change Personal Services 2,115,279 2,082,227 -1.6% Operating Expenses 826,847 825,094 -.2% Capital Outlay 172,000 72,230 -58% Total Expenditures 3,114,126 2,979,551 -4.3% • Funding Sources – General Fund: 100% • Highlights – Savings achieved by transferring position and deferred equipment replacement.
Office of Extension Services Lloyd Singleton, Director
Extension Services Overview • UF/IFAS Extension Lake County delivers research-based information and training to our citizens in areas of agriculture, nutrition, families and youth development • The annual Lake County Farm Tour raises awareness of the county’s agriculture enterprises and local food systems • Discovery Gardens, the annual Landscape and Garden Fair and the Master Gardener plant clinic continues as a resource for residential horticulture training • Mobile Irrigation Lab identifies and assists in the implementation of significant water savings in ag operations
Extension Services Organizational Chart Extension Services Total: 16 FTEs Office Director (1) Support Staff (5) Residential Multi-County Horticulture Agent & Family & Consumer Livestock & Natural Mobile Irrigation Lab 4-H Agent Commercial Fruit Sciences Agent Resources Agent Master Gardener (5) (1) Production Agent (1) (1) Coordinator (1) (1)
Extension Services Accomplishments In 2017, Extension Services: • Provided group teaching events for over 5,000 people • Provided 2,477 field and office consultations • Provided 6,186 phone and email consultations • Created 172 educational materials • Supported 22 4-H Youth Clubs with over 500 youth • Held Tropicana Speaking Contest for over 5,000 youth participants • Received support of 9,017 volunteer hours from Master Gardeners • Saved over 100 million gallons of water with the Mobile Irrigation Lab
Extension Services Efficiencies Florida Department of Agriculture and Consumer Services (FDACS) grant to Lake Soil & Water Conservation Service (LSWCD) for Mobile Irrigation Lab was increased by 78%, funding 2 additional FTE technicians and .5 FTE existing clerical staff.
Extension Services Benchmarks County Funds for Extension per capita $4.00 $3.46 $3.50 $3.00 $2.52 $2.50 $2.27 $2.00 $1.43 $1.40 $1.50 $1.15 $0.99 $0.92 $1.00 $0.50 $0.00 Lake Marion Orange Osceola Polk Seminole Sumter Volusia
Extension Services Proposed Budget FY 2018 FY 2019 Adopted Budget Proposed Budget % Change Personal Services $688,944 $683,794 -0.7% Operating Expenses $141,745 $116,718 -17.7% Total Expenditures $830,689 $800,512 -3.6% • Funding Source - General Fund: 80%; Soil & Water Conservation District: 20% • Highlights – Increase in grant funding to offset General Fund expenditures
Office of Library Services Boyd Bruce, Interim Director
Library Services Overview • The Lake County Library System provides materials, programs and services to all Lake County residents • The system is comprised of 15 libraries (9 municipal member libraries, and 6 County branch libraries). These libraries work together through an interlocal agreement to ensure consistent excellence in customer service. • The total number of library card holders to date is 119,681
Library Services Organizational Chart Library Services Director Total: 43 FTEs (1) Office Associate IV (1) Program Support Specialist Services Librarian II (5) (2) (1) Cagan Marion Cooper Astor Crossings East Lake Memorial Baysinger Paisley (3) (7) (4) (4) (3) (12)
Library Services Accomplishments In FY 2017, Lake County Library System provided: • 2,238,784 total circulations • 7,604 total programs • 161,681 program attendance • 1,554,776 library visits • 360,338 computer sessions • 208,231 wireless sessions • Technology sessions with 63,023 attendees • 17,069 new library cards
Library Services Accomplishments In 2017, the Lake County Library System: • Contracted for architectural drawings for the Cagan Crossings’ second floor completion • Implemented the first year of a new Long Range Plan • Built a “Maker Space” at Astor Library
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