MANAGEMENT FUNDAMENTALS Teamwork Lesson 6
Teamwork
Why Teams @ Work Organization? Work in organizations is inter-connected HR Fin Prod Mkt IT Admin
What is a Team? Two or more An unit of two or more people people who interact and coordinate Committed Have and regular their work to accomplish a accountable interactions common goal Shares a goal “”There is no secrets. Hard, hard. Work, having vision of what is coming up and running a good training program” – Coach Jurgen Grobler (GB – men’s 8 rowing – Rio 2016)
Differences between ‘Group’ and ‘Team’ Team Group Shares or rotates leadership roles Has designated strong leader Holds team accountable to each other Holds individuals accountable Has collective work tasks Has individual work tasks - For organizations, teams are more suitable than groups
Five Common Dysfunctions of Teams
Types of Teams Formal Team – defined by formal organization structure Vertical: functional or command team Horizontal: committee with cross-functional membership Special Purpose: project teams Self-Directed Teams – supervised by elected employee Diverse skills and functions Access to resources Team is empowered to make decisions
Innovative Use of Teams Virtual Teams Teams who work without physical touch/interactions Use technology to build relationships Shape culture through technology Monitor progress and reward members Virtual teams can be local or global Global Teams Cross-border work teams Members from different nationalities May operate virtually
Team Cohesiveness
Team Cohesiveness Determinants of Team Cohesiveness Team interaction Shared goals Personal attraction to the team
Team Conflicts
Balancing Conflict and Cooperation
Team Conflicts Teams deal with task conflict and relationship conflict Balancing Conflict and Cooperation Conflict can help eliminate groupthink Conflict can cause morale and productivity problems Causes of Conflict Competition over resources Communication breakdowns
Styles to Handle Conflict Competing style Avoiding style Compromising style Accommodating style Collaborating style
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