Fall Product Training 1
What is the Fall Product Program? 2
New Products: Honey Vanilla Almonds! Made with Madagascar Vanilla for superior aroma and flavor! 3
New Products: Pecan Supremes 2 ways! Available in a …or in a box for $8! collectible keepsake tin for $10… OR 4
New Products: Peppermint Rounds! White milk chocolate with crushed peppermint candy, on top of dark chocolate, individually wrapped. Discontinued: • Double Dipped Chocolate Peanuts • Dark Chocolate Sea Salt Almonds 5
Najin and Fatu – Northern White Rhinos 6
How do Customers Place an Order? • Paper Order Card • Online Webstore o Direct Shipping o Girl Delivery All online orders are paid for online. Girls will not collect payment for any online orders. 7
Care to Share Donations • Order card or online webstore • Each donation is $7 • Donated product will be vendor overstock • Donations received from Sept. 27 – Oct.13 will be distributed to troops • Donations received from Oct.14 – Oct. 30 Customer donations will will be distributed by council help support local community organizations 8
Getting Started - Fall Product Social Rally 9
Getting Started: Troops • Get REGISTERED www.girlscoutcsa.org My GS • Submit required TROOP AGREEMENT FORM by September 23 10
Fall Product Program website www.girlscoutcsa.org Cookies+ > Fall Product Program 11
Fall Product Program Website Click on the arrow beside each topic to open a menu of available resources. 12
Forms Online The following forms are due by SEPTEMBER 23: Protect yourself Troop forms Parent forms and your troop from financial Troop Agreement form Parent Agreement form** responsibility for parents who don’t ACH & Troop Banking form* pay for product!!! *ACH form only needs to be done if you have a new bank account or a new signer on the bank account **Parent Agreement forms are found in the back of the Family Guide. 13
Where does money for Fall Product go? Cost of Product (45%) Programming for Girls (30%) Troop/SU Proceeds & Girl Rewards (25%) $110,126 14
Troop Proceeds and Bonus Troop Proceeds – automatically earn Girl Delivered (Online & Order Card): $1 per item Direct Shipped (Online): 15% of Retail Price Troop Bonus - additional $0.20 per item if you: • Submit Troop Agreement Form by Sept. 23 • Troop PGA 30+ items 15
Patches 16
Personalized Patch • Sell $250 worth of Product • Create Me2 Avatar • Send 12 emails through online store 17
Rewards 18
Rewards 19
Product Champion Club! Girl Rewards Volunteer Reward Fall Product PGA 30+ -AND- Send 12+ emails Sell 8+ product Cookie IO PGA 220+ -AND- -AND- -OR- Sell 240+ cookies Sell 450+ cookies Cookie Final PGA 255+ 20
Top Entrepreneur Rhino Plush The Top Entrepreneur in the council will earn this larger-than-life, Rhino plush! Stayed tuned to council email and social media for a naming contest for Najin and Fatu’s friend! 21
Webstore (M2) Registration • Girl may register as a first time participant or indicate that she participated last year • Bi-lingual experience available • Volunteers can access the webstore from the same landing page as participants – click the volunteer button!
Set Up Basics • Girls choose troop number from a drop down menu or select “I don’t know/see my troop/group #” • Girls are unable to edit name, but can enter a nickname • Answer questions about her goals and what Girl Scouting means to her
Create Your Me2 and Record Your Message Girls have the opportunity to design their very own likeness with enough features to create over four billion avatars!
Personalize Your Campaign Girls can earn a personalized patch for reaching $250 in total Girls who uploaded sales and sending 12 photos and/or videos sold emails. more Send 15 emails and sell
Share Your Campaign Upload your address book or Share the news of your Fall enter 12 emails to earn a patch Product Program with family and friends by sending emails or sharing on social media. 27% of online sales came from social media shares
Girl Dashboard Navigation tools for all aspects of the program are found here: • Manage paper orders • Reports • Emails • Printable business cards • Rewards
Entering Order Card Sales • Parents have until Oct. 13 to enter the total of each item sold on the order card into the webstore • If the parent did not submit an order, troops can input orders for girls from October 14 – 16. • Online Girl Delivered items are already included in the troop product order.
Online Storefronts Magazine selections include all Time, Inc. titles and subscription kits for kids
Customer View Remember: Customers pay for girl delivered items at the time the order is placed online. Girls will not collect money for these items from customers at time of delivery
Volunteer Level Access Troop and service unit functions online
Email Invitation Granting Access • You will receive a volunteer invitation email around September 25, 2019. • Follow link to set a password. • After initial set up, you can sign back in using the same link as a girl participant www.gsnutsandmags.com/gscsa and clicking on the “Volunteer” button
Instructions for Getting Started • Create your avatar • Optional: upload a troop video
Dashboard – Your Campaign Headquarters The Dashboard homepage helps you manage your troop: • View girls • View rewards • Manage paper order entry • View reports • Print delivery tickets
Emailing Through Webstore
Entering Order Card Orders • Find directions on how to enter paper orders in your Volunteer Guide. • If a girl is missing from your troop, contact council before Oct. 14, or use the option to +Add Girl Scout found here from Oct. 14 – 16.
Reports • View reports by total sales or by product. • Click a girl name to view the specific details of individual girls.
M2 Webstore Help Please refer customers Hours of with questions about operation for their orders or fulfillment M2’s customer of their orders, to M2’s service are customer service team. Issues or concerns are 8 a.m. to 8 p.m., more quickly resolved EST. when representatives are able to speak directly with customers.
NOVEMBER 4 - 8 Troop Product Pick-Up & Distribution • Print Delivery Tickets from the online dashboard. • Pickup product, count and verify order. • Transport and store product properly to protect from melting. • Distribute product to girls - Always get a signed receipt from parents! 39
Financial Guidelines The Parent Agreement form protects the troop from financial liability. Do not give sales materials or product to a parent FORMS who has not given you a signed form! Always get a receipt when distributing product or accepting RECEIPTS money. This tracks financial responsibility. Troops are responsible for reporting any parents with DEADLINES Product Theft to the council by December 4. 40
Reporting Product Theft Go to www.girlscoutcsa.org > Cookies+ > Fall Product Program > Forms > Product Theft Form by December 4 Product Theft Form requires: • Signed Parent Agreement form • All signed receipts for product the parent received • All signed receipts for money the parent paid • Copies of any communications with the parent (email, texts, social media, time/date of phone calls or voicemails) • Amount of money still due 41
Important Deadlines • All forms are due: September 23 • Order card and Online Girl Delivery: September 27 – October 13 • Troops must verify that all orders have been input: October 14 – 16 • Online Direct Ship and Magazines only: October 14 – October 30 • Complete all reward selections: October 31 • Product will be delivered to service units to distribute to troops: 1st week of November • Product Theft forms due: December 4 • Money due in troop bank account: December 6 42
What’s Next? • Verify troop roster is correct, ASAP • All forms are due: September 23 • Sale starts September 27 43
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