F OOD & DRINK HEALTH AND SAFETY A WARDS 2019 M EASURING THE PRESENCE OF SAFETY
AB Azucarera The project Results Our business MEASURINGTHEPRESENCEOFSAFETY Going beyond the numbers Starting point Innovative Programmes
ABF (Associated British Foods) 32,000 5 segments 137,000 employees employees Grocery, Sugar, Agriculture, Ingredients & Retail 10 countries 50 £ 15.6 bn of countries sales America, Europe, Southern Africa, Australia & Asia Azucarera is part of Associated British Foods , a diversified international food, ingredients and retail group. Our purpose is to provide safe, nutritious, affordable food and clothing that is great value for money
Starting Point … Our evolution 2007 2017 2013 II Safety I Safety Safety Talks Climate Climate Programme Diagnosis Diagnosis Injuries - Legal Requirements & Fines - Injuries CAPEX - H&S Management System (actions completed, training carried out etc) LTI rate AB Azucarera Iberia 20.0 18.4 18.0 16.3 16.0 16.0 14.0 Even if an accident didn't occur, it 12.0 wouldn’t mean that our facilities and 10.0 7.6 behaviours are 100% safe… 8.0 7.2 6.4 5.6 6.0 3.5 3.3 4.0 2.5 2.5 2.0 0.0 08-2007 08-2008 08-2009 08-2010 08-2011 08-2012 08-2013 08-2014 08-2015 08-2016 08-2017
Starting Point … Getting valuable evidence from: Safety Talks Analysis II Safety Culture Survey 3.3 3.2 200 3.1 2.9 180 2.8 160 2.7 2.6 140 Proactive 2.5 120 2.4 2.3 100 2.2 80 2.1 1.6 60 1.5 40 1.4 20 1.3 1.2 0 1.1 BAÑEZA CEB CES GUADALETE I+D MIRANDA TORO Score 6% 6% 1.1 Insufficient supervision by the person responsible Trust in Safety Systems 7.92 5% 5% 1.2 Inadequate task planning / organization Accountability 7.49 27% 7% Trust in co-workers 7.34 2.6 Bad habits / bad practices / inappropriate use of equipment Managers Commitment 7.31 26% 6% 2.7 Overconfidence / underestimation of risk or consequences Managers Involvement 7.08 Risk non-acceptance 7.00 2.8 Lack of concentration / attention 6% 6% Fair Treatment 6.83
S afety is not the absence of accidents, but the A bility to A ct S afely in the face of risks. [ 100% SAFE WORK ] = Unsafe Conditions + Behavioural Choices Operational Excellence
Implementing solutions… H&S Index Measuring the presence of safety in addition to the consequences of a lack of safety W HY H&S I NDEX ? T O MONITOR IF WE ARE ON THE RIGHT TRACK T O RAISE AWARENESS T O MAKE SUSTAINABLE OUR RESULTS Lagging + LEADING Focusing on important H&S issues System Related + PEOPLE RELATED Azucarera’s H&S MAIN AREAS Recognizing and rewarding good work 1. Contractors 2. Actions Management Reducing and preventing injuries 3. Commitment & Participation 4. Task Procedures 5. Safety Talks 6. Injuries Getting a full and understandable H&S Measuring overview MANAGEMENT L EADERSHIP A CCOUNTABILITY INJURIES
H OW HAVE WE IMPLEMENTED THE PROGRAMME ? 1. Setting up of key non-technical preventive competencies 2. Defining competences according to our characteristics 3. Designing and implementing our evaluation method 4. Analysing the results 5. Developing a Plan L INE M ANAGERS Implementing solutions… Exemplariness Communication abilities H&S Non-Technical preventive skills Influence abilities Analysis abilities Going beyond the technical training to perform a task Facilitator safely F ACTORY D IRECTOR Decision making, leadership and authority LINE H&S T EAM MANAGERS D IRECT LABOUR DIRECT LABOUR D IRECT LABOUR Initiative Analysis abilities Exemplarity Strictness Influence abilities
Implementing solutions… New approach to H&S events 1. Categorization of all H&S events based on risk rating WORK RELATED NEAR MISS RISK NOTIFICATION W HY DO WE PROMOTE RISK RATING VERSUS CONSEQUENCES ? To take advantage of all significant events To improve the way we monitor and investigate all serious (real or potential) events Risk rating is not restricted by different regulations To promote coherence 2. Set up of different management responses and actions To make clear what is important in terms of: INVESTIGATION REPORT PROCESS LEADERSHIP INVOLVEMENT AWARENESS
Results… Advancing together towards a [ 100% SAFE WORK ] Measuring the presence of Safety Learning from a positive approach Getting a full overview Rewarding & replicating best practices Developing non-technical skills Going beyond the technical training Identifying natural leaders Focusing on risk rating Promoting coherence Making clear what is important Doing our bit to achieve Operational Excellence Our journey continues…
S AFETY IS A WAY OF LIFE . I T ’ S FOR YOU , I T ’ S FOR ALL OF US . S TEVE W ILLIAMS E STHER F ERNÁNDEZ Head of Business Process Improvement Director of Prevention of Occupational Hazards AB Sugar AB Azucarera Iberia T HANK YOU
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