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ISA: Interoperability Solutions for An holistic approach to the European public Administrations modernisation of European public administrations E-Government Days Stockholm, 8 October 2014 Margarida Abecasis margarida.abecasis@ec.europa.eu


  1. ISA: Interoperability Solutions for An holistic approach to the European public Administrations modernisation of European public administrations E-Government Days Stockholm, 8 October 2014 Margarida Abecasis margarida.abecasis@ec.europa.eu

  2. Agenda Click to edit Master title style Modernisation of public administrations – the Interoperability case EU approach to interoperability among public administrations: the ISA programme Alignment and contribution to other EU policy instruments 2

  3. Political Context Growth and Jobs Public Sector – A big player in Europe Click to edit Master title style • Public sector: nearly half of EU GDP • EU 2020 Strategy • Public procurement: 19% of EU GDP • Digital Single Market • By using e-procurement: • Digital Agenda for Europe  savings of 5%-20% ( € 100- € 400bn /year) • Annual growth surveys 2011, 2012, • Public sector: more than 25% of the total 2013 employment in EU • European Semester • Modernisation of European public administrations Public sector is part of the solution to the economic crisis 3

  4. End-to-end Public Services Personal data National ID Click to edit Master title style Register R1 Info I1 register Info I2 Register R2 Secure connection Info I3 network Statement NN Info I4 Ministry A (MSY) Ministry B Info I5 Register R3 Ministry C Statements on paper Ministry A Ministry A (MSZ) Ministry B Ministry C 4

  5. Sharing data across sectors Click to edit Master title style 5 Courtesy of Regional Directorate for Sea Affairs, Azores

  6. Modernisation of public administrations Does Interoperability matter? Click to edit Master title style Walk the extra mile • Develop synergies among institutions … towards an • Unlock data across sectors interconnected • Share services and solutions government model • Optimize and simplify across ministerial boundaries Enabler = Interoperability 6

  7. Modernisation of public administrations Does Interoperability matter? Click to edit Master title style 74% of the EU countries consider interoperability as a high priority in their political agenda Extract from the European Interoperability Strategy (EIS) implementation review, October 2012 "The modernisation of public administrations should continue ... Open data is an untapped resource with a huge potential ... Interoperability and the re-use of public sector information shall be promoted actively. " Extract from Council Conclusions, October 2013 7

  8. Savings in figures Does Interoperability matter? Click to edit Master title style per citizen Impact 0.50% $2.347 billion $12.8 billion $16.4 billion $10.26 billion Wasted time due to "waiting in the line" or $3.9 billion (*) delay produced due to "lack of interoperability" when citizens/businesses are served by a public administration results to impact on the GDP (*) The Economic Impact of Interoperability, Microsoft research study 8

  9. Challenges If the benefits are clear why are we not yet there? Click to edit Master title style Digital services …. eGovernment indicators for Sweden (2013): % of households with Internet access: 93% % of individuals using the Internet for interaction with public authorities to obtain information: 72% % of individuals using the Internet for interaction with public authorities to return filled forms: 46% 9

  10. Interoperability Barriers • Legal and political – Enforcement Click to edit Master title style • Organisational – Country size – Institutional complexity – Lack of interaction – Resources (time, financial, skills ...) … and more • Technical: – Legacy technology – Lack of visibility of existing – Replacing older systems available solutions including standards and specifications – Language – Lack of information and documentation – Lack of trust – Lack of technical and semantic IOP Findings from the National Interoperability Framework (NIF) Observatory on barriers in establishing and implementing NIFs 10

  11. Click to edit Master title style Collaboration Streamlining Is s a d driv iver r but requir ires Holistic Clear Framework approach Leveraging Instruments 11

  12. Agenda Click to edit Master title style Modernisation of public administrations – the Interoperability case EU approach to interoperability among public administrations: the ISA programme Alignment and contribution to other EU policy instruments 12

  13. The ISA programme Interoperability Solutions for Public Administrations Click to edit Master title style Objectives European public Flexible and Efficient administrations interlinked … and effective electronic … share and re -use …IT systems allow cross-border and cross- existing successful or smooth sector new implementation of interaction between Interoperability Community policies European solutions, common and activities. public administrations. services and generic tools. 13 13

  14. The ISA programme: an holistic approach Click to edit Master title style EIA - cartography EIF Sharing of solutions Joinup Mapping solutions into EIS Motivating and monitoring re-use Structuring & EFIR cartography strategic activities Sharing & re-use Support the development & SEMIC operation of ICT solutions SEMIC Identifying missing parts sTesta NIFO Collection & assessment of EFIR interoperability Joinup Community building solutions TES Setting the IOP agenda Comm. Raising awareness building . IMM Assess. of ICT implications of EU legislation 14

  15. The ISA programme: an holistic approach  Acting at all levels of interoperability Click to edit Master title style The European Interoperability Framework (EIF) comprises a set of recommendations covering all four interoperability levels 15

  16. ISA outcomes Click to edit Master title style Support the effective Implementation Key Interoperability Enablers Supporting Instruments to European of EU legislations Public Administrations Networks Machine ICT Impact EIA (EIrA and PSI EIS/EIF Translation Assessments EU cartography) Semantics CISE State Aid Sharing & reuse EFIR Information exchange EULF IMI IMM Sources of trusted information (access CIRCABC to base registers) ECI INSPIRE CAMMS ICT Impact eSignature & eIdentification ePrior ELI Assessments Decision Support Enablers Catalogues of services Accompanying Measures Community Communication building Activities Monitoring activities Programme TES NIFO 16

  17. Supporting instruments to EIrA EU public administrations The European Interoperability Reference architecture and EU cartography Click to edit Master title style A four-view reference architecture for digital public services (across borders and sectors). Contributing to: Accelerate the design of systems that support the delivery of interoperable Designing digital public services (across borders and sectors). Provide a reference model for comparing existing architectures in different policy Assessing domains and thematic areas, to identify focal points for convergence and reuse. Communicating Help documenting the most salient interoperability elements of complex systems and Sharing and facilitate the sharing of reusable solutions. Discovering and Ease the discovery and reuse of interoperability solutions through the E uropean Reusing I nteroperability Cart ography – EICart in Joinup website. 17

  18. Supporting instruments to EIrA EU public administrations Click to edit Master title style 18

  19. Supporting instruments to EIrA EU public administrations Organisational View Click to edit Master title style Organisations European signs Interoperability Collaboration Organisational Enablers Agreement National signs Business Public Administration Organisational Organisational Organisational Policy Procedure Structure Sub-National accepts proposes signs User Interoperability Service Provider Service Agreement Citizen consumes offers Interoperability signs Provider Agreement is a source of is a source of Service Delivery Public Policy Model Aggregated Public Service Public Service documents Business Process Service Catalogue Basic Public Service Model Business Process documents Business Information Exchange applies to Business Rule Business Transaction Business Information Entity applies to 19

  20. Supporting instruments to EIrA EU public administrations Example case – IMI Click to edit Master title style • The Internal Market Information System (IMI) is a Trans-European System which supports Administrative Cooperation between Member States. • IMI provides a secure online accessible application which supports the communication of 20 national, regional and local administrations with their equivalent instances in other countries. 20

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