Epsilon Net Today EPSILON NET is one of the fastest growing - PowerPoint PPT Presentation

Η Epsilon Net σας καλωσορίζει

Today … EPSILON NET is one of the fastest growing groups in Greece  Established in 1999  400 Employees in Athens & Thessaloniki  In the Athens Stock Exchange since 2008  Nationwide Network of 300+ partners/resellers  27.000 Clients • Enterprises of all sizes • Accountants, CFOs, Accounting Offices, Payroll and Human Resource (HR) Departments

Financial Figures: A Trajectory of Growth 2014 2014 2015 2015 201 2016 9.8 11 12.5 Turn urnover (mi (mill llion € ) 2.1 2.2 2.4 Pre-Tax Profi ofit (mi (mill llio ion € ) 26.5% 12.2% 13.6% Sal Sales Gr Growt wth (%) 55% 57% 60% Mar Market Sh Shar are (%)

Our Facilities

Epsilon Net Software: Product Line 19 Main Products  Wide range of Modules  Cover demands of Accountants, Tax Consultants and Enterprises 2014: Launch of new PYLON platform  The outcome 10+ years of experience in software development  State-of-the art including cloud & mobile technologies

Epsilon Net: CLIENTELE

Epsilon Net: Awards & Distinctions Be Best Workplace - Greece 2015, 2016, 2017 Europe 2017, 19 th Best Small-Medium Workplace in Europe Bes est Workplace - Eur Busi usiness ss IT Ex Exce cellence Awards 2016 20 16: : Category Award Winner for “Efficient Customer Support”, “Cloud Service Provider”, “Software Provider” 20 2014 14 & 2015 2015: : Category Award: “ Customized Software Applications for the Hospitality Sector ” 20 2015 15: : Category Award: “Innovative Product” for the PYLON Platform 20 2015 15: : Category Award: “Integrated ERP / CRM / HR Applications” 2013 2013: : Gold Award: “Customer Service” 20 2012 12: : Gold Award: “Accounting and Tax Specialists” National Cus ustomer Ser Service Awards 2014 2014: : “ Online Support Channels” 2012 2012: : “Team of the Year: Front- Line Customer Service” Eur European Busi usiness ss Awar ards s - Ruban d'Honneur Epsilon Net is placed among the top 100 European companies and the President & CEO, Mr. Michos among, the top 10 leading entrepreneurs

Epsilon Net: Awards & Distinctions Athens s Cha hamber of of Tradesm smen 2015 20 15: : Sales Excellence Award 20 2014 14: : Innovation and Creative Entrepreneurship Award Europe’s 500 500 Included for 4 consecutive years among “Europe’s 500 most dynamic” according to “Europe’s 500 Jobs Creating Companies Ind ndustrial Res esearch and and Inn nnovation 20 2009 09, 20 2010 10, , 20 2011 11: : 1st company in Software Development in Greece, among “1,000 best companies in Europe in Research & Innovation” from “Economics of Industrial Research & Innovation (IRI) Organization” of the European Commission Er Ernst & You oung En Entrepreneur Of f The Year ear 20 2008 08: : Epsilon Net CEO, Mr. Ioannis Michos awarded as “Greek Entrepreneur of the Year for Innovation” Mic icroso soft GOLD Par artner ISV/Software Solutions

Software Product Line

“Restructure your Business”

“Restructure your Business” The PYL YLON system is an innovative, new generation solution by EPSILON NET , a comprehensive and integrated platform of software application modules, which operate in the same unified environment. A single environment that offers a series of unique advantages to all applications developed on it, essential for the success of a sophisticated business PYLON is a uniquely integrated, unified, pioneering software applications platform developed by EPSILON NET . It is a three-year R&D project incorporating significant know-how with inherent applications that provide a series of advantages necessary for the successful business operation of modern companies

Following world’s Tech Megatrends

Cutting-Edge Technology  Developed on the latest development tools, based on 20 years of experience  Hybrid (desktop – web)  Cloud Ready natively

PYLON Commercial  Business software covering the entire In Indic icati tive e Funct ctionali litie ies: range of commercial businesses  Manage Multiple Companies and  Manages in a single environment all Branches processes of a modern company  Inventory Management, Items &  Fully customizable to all business needs Purchasing and company sizes  Financial Management & Accounting  Powerful and Intuitive Reporting  Purchasing & Sales Management  Rich and Insightful Business Intelligence  Customer Relationship Management System (CRM)

PYLON CRM In Indic icati tive Funct ctionali litie ies:  Contact & Res Con esources es Management with  PYLON CR CRM leads to successful data Tree Structure Analysis evaluation for your day to day needs  Con Contact Rela elati tions based on Business and/or and drives your company to build and Family relations use an « Organizational l Mem emory » “  Name day and anniversary reminders for all  Addressed to all businesses related contacts  Flexible Acti ctions Management (Appointment, Lead, After Sales, Telemarketing, etc.)  Personal and Team Calendars  Productivit ity Ratio tios fr from De Detailed ed Act ctions His History for Users and Company Resources  Tele elemarketin ing & Lea Leads management, with Workflows, Scenarios & Quantitative Data  PBX Integration

PYLON Hospitality  Addressed to all businesses in the sectors of Indicative Functionalities: hospitality and tourist accommodation  Booking & Reception Management management.  Group reservations  Gold old Award in the category of “Special  Allotment, Contracts and Booking Position applications for the Hospitality Sector” 2014 - 2015  Interfaces with PBX, Pay TV Systems  e-billing interfaces  Links with booking sites  SPA & Events Management  Inventory Management & Purchasing  Links with accounting systems

PYLON Restaurant  Specialized Epsilon Net application addressed In Indic icati tive Funct ctionali litie ies: to all businesses in the catering sector  Tables Management with multiple  Ideal solution for: statuses  Restaurants  Area and Waiter’s position  Taverns Management  Coffee bars  Cash Registers & shifts  Multiplex entertainment facilities  Mixed Payment Methods  Night clubs  Reservation Plan  Conference venues  Sports Centers, etc.  Ticketing  Mob obil ile PYLON Restaurant

PYLON Retail  “Touch screen” application for the In Indic icati tive Funct ctionali litie ies: retail market  Sales Support (cash registers, work  Operates on any devic vice (Tablet, PC, shifts, mixed payment methods, POS) on onlin line or of offli line discount plans, etc.)  Safety in transactions and in data  CRM and loyalty plans transferring  Multiple Activities from one work station, simultaneously  Inventory Management & Purchasing  In Interfaces with H/ H/W devic vices (display, weighing, drawers, barcode scanners, etc.)  Product shipments & delivery

Online Data Exchange Service – Epsilon Clo loud  Based on Cloud Technology targeting Accounting Offices and Accounting professionals ( ~50.000 total in Greece )  Data retrieved from accounting and payroll applications  VAT and VAT payment ID (“Ταυτότητα Πληρωμής”) , customers/suppliers πελατών/προμηθευτών invoice balances, payroll payment data, financials, tax obligations and due dates, etc.  Cross-device application  Offers accountants and their clients the possibility to have immediate access to daily data, thus reducing customer service time for the accountant, while upgrading his service level to his clients

CORPORATE RESULTS 2016

Financial Results 2016 - Financial Stability & Growth  Sales Revenues increased by 13,6 ,6%  Increase of EBITDA by 17,2 ,26%  Increased headcount by 47% 47%

Software Product Line- Market Share  6o% market share in in accounting offices & SME businesses  Payroll & Human Resources applications: • 60% market share of small-medium sized companies • 70% of large sized companies

Results 2016 Customer Satisfaction Survey Rem emarkable le res esponse rate: 21% (2.7 .712 clien clients ou out t of of 13.3 .398 rec ecipien ents ts)  Excellent or Good Service level of Customer Support dept: 95% 95%  Knowledge of Applications: 93 93%  Scientific qualification: 94% 94%  Eagerness: 92 92%  Speed of problem solving: 90% 90%  Courtesy/Professionalism: 94 94%

Results 2016 Customer Satisfaction Survey: Purchase intention 2016 2015 Probably Probably Probably Probably yes no yes no 47% 1% 48% 3% Definitely Definitely Definitely Definitely no yes no yes 0% 49% 0% 49% Percentage of f Satisfied Customers for 2016 > 99%

Creativity Victory Innovation Risk Inspired by … Power Dreams Trust Joy Boldness Smile Credibility Success Response

FIND US! /OmilosEpsilonnet @EpsilonNetSA company/epsilon-net www.e-for forolo ologia. gia.gr gr www.epsilon psilonnet.gr net.gr