Enhancing compliance Why do people comply? Adriaan Denkers - PowerPoint PPT Presentation

Enhancing compliance Why do people comply? Adriaan Denkers FIOD-ECD

Why do people obey the law? * Personal norms * Social norms * Possibilities * Deterrence

Social Norms Descriptive social norms Prescriptive social norms

Studies on Social Norms

Autokinetic effect: Sherif (1936) 9 8 7 6 5 4 3 2 1 0 individually session 1 session 2 session 3

Cialdini, social norms and littering 30% Littered (Flyer) 25% 20% 15% 10% 5% 0% keep our city tidy Carneval in the city

Social norms in communication

Possibilities To keep to the law To break the law

Possibilities in communication

Deterrence Chance of being caught Severity of consequences (sanctions)

Deterrence in communication

Survey results: Compliance among entrepreneurs as a function of motives Noncompliant intentions 1 0,8 0,6 0,4 0,2 0 o l s s l l N a A g g l m a m e s n n i c n e c r o o r o o o o n i -0,2 t r r S i t s N t N e l S S i b r r e r i s e P s t e o D P -0,4

Experiments on moonlighting and student allowance fraud compliant intentions w eak norms 5 strong norms 4,8 4,6 4,4 4,2 4 3,8 3,6 3,4 3,2 3 w eak deterrence strong deterrence

From actions to voluntary disclosure Actions Voluntary disclosure

From actions to voluntary disclosure Actions Voluntary Publicity disclosure Concentration Frequency content

Content of the messages What is the relationship between the content of mediareports and foreign accountholders using the voluntary disclosure scheme? Message Effect on disclosure Deterrence None / negative Possibilities Positive Social Norms Positive

Messages in mediareports and voluntary disclosure Volantury no social norms 50 disclosure social norms 45 40 35 30 25 20 15 10 5 0 no deterrence deterrence

Conclusion Strong and consistent influence on compliance of Personal norms Social norms Possibilities Influence of deterrence on compliance depends on other factors is short term appears to depend on the type of rule