“ Fac acilitati ting In-Ho Hospital Patient t Empowerment ” Em A Complimentary Webinar From healthsystemCIO.com Sponsored by SONIFI Health Your Line Will Be Silent Until Our Event Begins at 12:00 ET Thank You! Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Housekeeping • Moderator – Anthony Guerra, editor-in-chief, healthsystemCIO.com • Ask A Question • We will be holding a Q&A session after the formal presentations. • You may submit your questions at any time by clicking on the QA panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as “All Panelists.” • Download the Deck • Go to Download today's deck at: http://healthsystemcio.com/presentation/patient- engagement-webinar.pdf • Shortened URL at bottom of all slides • View the Archive • You will receive an email when our archive recording is ready. • Separate registration is required. Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Agenda — Approximately 45 Minutes • 30 minutes: Ed Marx, SVP/CIO, Texas Health Resources & Brenda Taylor, ITS Director, Texas Health Resources • 5 minutes: A Word From Our Sponsor: Jamey Christensen, SVP, Sales and Marketing, Sonifi Health • 10: minutes: Q&A w/Ed Marx & Brenda Taylor Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Facil acilit itatin ing In In-Hospit ital l Patie ient Empowerment Door to Discharge to Home Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Facilitating In-Hospital Patient Empowerment Brainchild of Progressive CEO Philosophy Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 6 Event #664 402 391
Starting from Scratch… Brainchild of Progressive CEO • This facility cannot be “business as usual” – Project provides opportunity to rethink how we deliver healthcare – How would we design healthcare if we could start over? • “Start - up” company mentality – Incubator for innovative concepts – Lots of input from the beginning (patients & families, caregivers, community) • Evidence-based design – Best-practice research – Modern technology patient and provider-centered care not hospital-centered care Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 7 Event #664 402 391
Ut Utili lizin ing Tech to to Improve Hu Human an Ex Experience • Leveraging RTLS to connect caregivers to equipment, patients and each other • Engaging our technology partners to fully integrate systems and develop new tools that escalate human capacity • Utilizing newfound data trends to make better decisions • Allowing transparent and whole person care to patients and families through applications Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 8 Event #664 402 391
Facilitating In-Hospital Patient Empowerment Brainchild of Progressive CEO Philosophy Value Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Real Time Location System Key Areas of focus – Equipment • Specific classes of Clinical/Non-Clinical – People • Inpatients, Outpatient Surgical • Staff (clinical, non-clinical, leadership) – Temperature Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 10 Event #664 402 391
Use Cases and ROI • Patient Flow and Capacity Management (workflow) • Patient and Staff Safety • Resource Management • Business Analytics Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Patient Flow and Capacity Management • Hospital impact area: Patient discharge, OR/OB workflows • Example: Automated, rules-based process • Outcome: Improved staff efficiency and room turnover time Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 13 Event #664 402 391
Patient Flow/Efficiency Workflow • Patients issued locator tag upon Admission and follows patient throughout stay • Alerts fired to appropriate staff based upon rules built inside of the application • Automated discharge integrates two systems and reduces non-value added steps 1. Patient is d/c out of RTLS system 2. Bed status in capacity mgt system changed to “ Dirty ” 3. Communication to EVS staff that bed is ready to be cleaned 4. EVS team uses iPod touch to monitor tasks and close feedback loop Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391 14
Patient and Staff Safety • Hospital impact area: Infection Control • Example: Ft. Worth Measles Outbreak • Outcome: Accurate identification of staff exposure Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 15 Event #664 402 391
Resource Management – Hospital Impact area: Operating expense and equipment management – Example: Mission Control • Designing hospital operations to leverage technology – Outcomes: • Coordinated logistics management • Best in class transport/job rate • High employee satisfaction Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 16 Event #664 402 391
Business Analytics – Hospital impact area: Business intelligence & operational efficiency – Example: Budgetary & Expense Management – Outcome: Reduced equipment cost Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 17 Event #664 402 391
Mission Control – Centralized Logistics • Operations center of hospital/Coordinated communication/management • Proactive par level equipment management • Centralized staffing requests • Coordinated duties result in above benchmark performance in transport/activities • Engaged, passionate team that supports clinicians 18 Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Mission Control Services Patient Transports Equipment Transports PBX Dispatch Emergency Operations Mail Delivery Maintain Portable O2 Monitor RTLS Monitor HUGS Monitor Simplex Fire Panel Monitor Security Cameras Linen Maintain Unit / CSO Communication Rental Equipment Ancillary Support for Nursing Units Maintain Facility On-Call Schedules 19 Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Facilitating In-Hospital Patient Empowerment Brainchild of Progressive CEO Philosophy Value Technology Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Mobil ile Devic ices to to Improve Throughput • Patient Portal • Tracking Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Si Single le Si Sign-On On • On average, care providers log into workstations and applications 70 times a day. Single Sign-on ends these challenges by delivering an end- to-end solution that incorporates single sign-on , authentication management and virtual desktop roaming Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Digit ital l Si Signage for Patie ient t Room Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Informati tion on Patient t Room Si Signs • Patient name • Admitting Physician • Treatment team- including Nurse and PCT • Isolation • Fall Risk • NPO • Allergies • Language Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Patie ient t Fac acin ing Tab able lets Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Patie ient t Fac acin ing Tab able lets Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Ap Appli licati tions on Patie ient t Tab able lets ts • Netflix • Pandora • Skype • Patient Services • Room Service- Order meals from the tablets • Adjust temperature of the room • Patient Portal • Patient Education Materials Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Facilitating In-Hospital Patient Empowerment Brainchild of Progressive CEO Philosophy Value Technology Outcomes Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
Outcomes • Immediate Images in our EHR • Instance notification • Safety • Security • Improve Patient Satisfaction scores Slide Deck: http://goo.gl/Z6FEBp Webex Support 1-866-229-3239 Event #664 402 391
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