Employers - 321 Interviews Community - 600 Interviews Data - PowerPoint PPT Presentation

2019 Community Scan • Comprised Of Two Surveys • Community Scan (Residents In District) • Measure Awareness, Familiarity, Knowledge Of The Programs And Services , Importance And Performance On Programs And Services, Engagement With The College, Needs Of Adult Students • Employer Scan (Employers In District) • Difficulty In Recruiting Applicants Or Filling Positions, Identifying Skills Gaps, Employer Training Needs, Employees ’ Educational Incentives, Knowledge Of College’s Programming And Services, Usage

2019 Community Scan Methodology • • Employers - 321 Interviews Community - 600 Interviews • • Data Collection Data Collection • Qualification: Only • Online Panel And Telephone Employers With 10+ Interviews (Landlines And Cells) Employees Interviewed • (6,232 Employers) 589 Online Interviews January • 29 To March 19, 2019 January 25 To April 1, 2019 • • 95% Reliability; + 5.5% Error 11 Telephone Surveys Conducted February 1 To • Stratified By Zip Codes March 25, 2019 Across District And SIC Code • 95% Reliability; + 4.0% Error • Largest To Smallest • Stratified By Zip Codes, Age, Employers Ethnicity Across District, School • Compared Where Districts D211, D214, D220 Applicable To 2013 And • Replication From 2010, 2013, 2016 Results And 2016

Harper College’s Connections To Residents And Employers

Harper College’s Connections To Residents And Employers The College

Top Of Mind Awareness (First Mention) 32.8 Harper College 32.8 46.0 45.0 0.8 College Of DuPage 2.5 3.0 1.2 6 DePaul University 3.5 3.5 3.0 0.4 Elgin Community College 4.3 1.8 1.0 2.4 Loyola University 2.5 1.0 2010 Residents 2.5 1.6 Northern Illinois University 6.5 2013 Residents 3.8 2.3 2016 Residents 22 Northwestern University 14.3 9.3 5.0 2019 Residents 1.6 Oakton Community College 5.3 8.5 3.5 5.6 Roosevelt University 4.3 2.0 0.7 1.2 University Of Chicago 5.0 6.8 2.2 18.8 University Of Illinois 8.3 10.3 8.4 0 20 40 60 80 100 Percent

Familiarity (All Mentions) 56.8 Harper College 58.0 59.0 59.7 5.2 College Of DuPage 9.0 9.5 10.8 21.6 DePaul University 19.8 13.3 19.2 1.2 Elgin Community College 9.0 6.5 7.3 22.0 Loyola University 16.3 8.0 16.5 9.2 2010 Residents Northern Illinois University 18.3 10.8 11.3 2013 Residents 49.6 Northwestern University 42.0 25.5 16.3 2016 Residents 7.2 Oakton Community College 15.5 17.5 2019 Residents 15.8 20.4 Roosevelt University 17.8 11.0 9.8 2.0 University Of Chicago 14.3 6.8 13.7 0.4 University Of Illinois 18.8 10.3 12.2 50.0 University Of Illinois - Chicago 8.3 8.5 10.7 0 20 40 60 80 100 Percent

Keyword Descriptors 2019 New Harper Words Amazing, Awesome, Convenient, • 2013: Community College, Excellent, Affordable, Convenient, Junior College, Good, Local, Big Corporate, • 2016: Community, Community College, Junior College, Local, Harper College High Quality, Good (College, Start, Two-Year), Convenient, Diverse, Excellent High Ranking, • 2019: Community, Community College, Local, Good, Modern, Affordable, Excellent Outreaching, Popular, Quality, Successful, • 2013: Community, Good College Of DuPage And Useful • 2016: Community College, Troubled, Scandal, Junior College • 2019: Community College, Community, Local, Affordable, Good, Okay • 2013: Community College, Two-Year College, Local, Good Elgin Community • 2016: Community, Good, Local • 2019: Good, Affordable, Community College, Cheap, College Community Oakton Community • 2013: Community College, Local, Good, Close To Home • 2016: Community College, Local, Junior College College • 2019: Community, Local, Good, Close, Okay

Harper Best Known For 2019

Support And Fiscal Responsibility 47.8 The financial resources are well managed at Harper College. 45.6 Harper College collaborates and 50.1 coordinates with community organizations regarding 56.4 allocation of available resources. 2016 Residents Residents’ opinions are considered important when 51.3 2019 Residents Harper College makes decisions 53.2 about new programs and services. Harper College is an important 60.8 contributor to the economy of 63.6 my community. 0 20 40 60 80 100 Percent

Factors Defining A Comprehensive Community College Career and technical programs 81.2 leading to a career Academic transfer to a four-year 81.1 college or university 2019 Residents Workforce development programs 72.2 for adults College classes for high school 64.2 students 0 20 40 60 80 100 Percent

Harper College’s Connections To Residents And Employers The Residents

Key Attributes 2019 Importance/ Performance Attributes IMPORTANCE PERFORMANCE 1 Cost/ Value For Money/ Affordable/ Financial Aid 4 2 Flexible Course Scheduling – Day, Evening, Weekend, Online 3 3 6 The Right Courses 4 9 Classes And Programs Offered At The Times Needed 5 5 Variety Of Programs 6 1 Convenient Locations 7 2 Successful Transfer To A Four-Year College After Attending Harper 8 Academic Reputation 7 9 13 Providing Programs That Lead To Jobs In High Demand Occupations 10 10 Career Development 11 14 Job Training Ties To Job Opportunities For Adults In The Community 12 16 Job Placement 13 15 Personal Attention 14 17 University Center 15 11 Promise Scholarship Program Offering College Courses To High Schoolers To Jump Start Their 16 8 College Careers 17 18 Apprenticeships 18 12 Health And Recreation Center

Interest In Education And Training 0.0 Earning a GED or a high school diploma 2.0 Learning English or to speak or read 0.0 English better 1.0 Improving skills to move up in a current 7.0 job or to get a new job 14.3 Earning credentials or certifications for 8.3 current job or a new job 11.3 2016 Residents 6.5 Taking college classes 9.7 2019 Residents 8.3 Seeking or finishing a college degree 7.3 Recreational or leisure classes, not job 24.3 related 20.5 45.7 None of the above 33.8 0 20 40 60 80 100 Percent

Attendance Preferences • 50%+ Prefer … • To Attend Morning, 8:00am To Noon; Afternoon, Noon To 5:00pm; Evening, 5:00pm To 10:00pm • To Enroll In Traditional Instructor Led; Accelerated; Hybrid; Evening Classes Only; Online Only • To Start Every Eight Weeks • Classes To Run Every Eight Weeks

Harper College’s Connections To Residents And Employers The Employers

Difficulty Filling Vacant Positions In Last Year 55.3 Difficulty filling vacant positions 54.8 58.1 Applicants lack relevant work experience 46.0 77.9 Low number of applicants 40.3 50.0 Applicants lack technical or occupational skills 34.7 2016 Employers Applicants lack necessary education level, 27.9 certification or training 33.5 2019 Employers Applicants lack employability skills 25.6 57.0 Applicants unwilling to accept offered wages 17.6 20.9 Applicants unwilling to accept work conditions 14.8 44.8 Applicants lack soft skills 9.7 0 20 40 60 80 100 Percent

Current Responses To Hiring Challenges Increased recruiting efforts 84.2 Increased training 70.8 Raised pay scale or benefits 64.3 Have Used Increased overtime hours for 63.7 current workers Did not fill the job opening 56.1 Hired a less qualified job applicant 55.6 0 20 40 60 80 100 Percent

Future Responses To Hiring Challenges Send new hires to training 49.0 programs Work with community colleges to develop training 48.1 for new hires Hire a less qualified job 44.7 applicant Likely To Use Pay for employees to In Future participate in apprenticeship 43.2 programs Increase training 42.0 Utilize paid interns 40.5 0 20 40 60 80 100 Percent

Employee Participation In Education Majority of employees take advantage of education 29.0 incentives offered Interested in Harper College providing an education plan 23.5 for employees 2016 Employers 2019 Employers Awareness of Harper 27.0 program where employees 20.9 pay in-district rates 68.3 Willing to work with Harper to inform employees 73.2 0 20 40 60 80 100 Percent

Interest In Harper’s Employer Programming 2.0 Low Familiarity 1.1 2.8 High Familiarity 2.3 2016 Employers 3.2 Low Interest 2019 Employers 31.2 4.5 High Interest 53.6 0 20 40 60 80 100 Percent Free posting of your job opportunities on our electronic job board • Hosting job fairs • Business Edvantage • Internships – paid and unpaid • Apprenticeships Promise • Training services customized for your business • Free ESL and GED classes •

Interested In Assistance From Harper College 36.9 2013 Employers Interested in assistance from 23.5 2016 Employers Harper 2019 Employers 63.9 0 20 40 60 80 100 Percent

Harper College’s Connections To Residents And Employers