Kaizen Through Employee Empowerment
Arabian Automobiles Company is one of the largest automobile distributors in the Gulf and is the flagship company of the AWRostamani Group. AAC is the sole distributor for Nissan, Infiniti and Renault in Dubai and the Northern Emirates and continues to implement the best management processes, technology and business practices so that our customers can leave the showroom assured they are receiving the world’s finest standards of servicing and support second to none.
Salah Yamout Director Sales & Marketing Arabian Automobile Company
Gordhan Punjabi Head of Training & Kaizen Arabian Automobile Company
Agenda • What is Kaizen • Why kaizen • How • Employee aspect of Kaizen • Q&A
WHAT ?
Kai Zen Change Good "do it better, make it better, improve it, because if we don't, we can't compete with those who do."
WHY ?
AWR Quality Policy AWR Automotive is 5 committed to the principles of Total Quality Management & Continual Improvement
AWR Core Values
HOW ?
Kaizen Journey Symposium Audit Implementation Planning Branch Events Employee Suggestion Training Team Launch Planning
Kaizen Journey Symposium Audit Implementation Branch Events Launch Employee Suggestion Training Team Launch Planning
Kaizen Journey Symposium Audit 47 Implementation Branch Events Employee Suggestion Training Team Launch Planning
Kaizen Journey Symposium Audit Implementation Training Branch Events Employee Suggestion Training Team Launch Planning
Kaizen Journey Symposium Audit Employee Implementation Branch Events Suggestion Employee Suggestion Training Team Launch Planning
Kaizen Journey Symposium Kaizen Audit Branch Events Implementation Branch Events “Genchi Genbutsu” Employee Suggestion • Current situation Training • Impact • Root Cause Team • Evaluate Employee Suggestions • Build Kaizen Action Plan Launch • Define Measurements • Agreement on Way Forward Planning
Kaizen Journey Symposium Audit Implementation Implementation Branch Events Employee Suggestion Training Kaizen Branch Implementation Event Suggestions of Suggestion Employee Team Suggestion Agreed to be Suggestion Implemented Implemented Validation of Suggestions Launch Planning
Kaizen Journey Symposium Audit Kaizen Implementation Branch Events Audit Employee Suggestion Training Team “Inspect what you want to Expect” Launch Planning
Kaizen Journey Symposium Audit Kaizen Implementation Branch Events Symposium Employee Suggestion 2014 Training Team Launch Planning
Employee Aspect of Kaizen
Employee Aspect of Kaizen Appreciated
Employee Aspect of Kaizen Empowered
Employee Aspect of Kaizen Supported
Employee Aspect of Kaizen Trained
Employee Aspect of Kaizen Convinced
Thank you
Q & A
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